酒店回复: Dear Kevin,Thank you for taking the time to leave us a review! We appreciate your feedback and are glad you had a positive experience. If there's anything specific you'd like to share or suggestions for improvement, we'd love to hear from you. We hope to welcome you back soon for another great stay.Sincerely, Hotel Manager
5.0分
商务出差
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The service was awesome America at the front desk was awesome she made sure I received superb service from my room upgrade to late check out and she acknowledged me fur being a wyndham rewards member
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酒店回复: Dear Guest,We are glad to know your experience felt truly outstanding. It is wonderful to hear that America at the front desk made such a strong impression by assisting with your upgrade, supporting your late checkout, and recognizing your Wyndham Rewards membership. Her dedication reflects our commitment to warm and attentive service. We look forward to providing the same excellent hospitality during your next stay.Sincerely, Hotel Manager
2.0分
商务出差
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The bathtub has mold, I also saw hair, the borders of the floors and walls are dirty, the coffee maker looks old and dusty.
The breakfast lacks protein.
I think the owner needs to invest in updating those rooms, I would not go back.
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酒店回复: Dear Guest,We regret the experience with the room condition, cleanliness concerns, and limited breakfast options. We have noted each point and will address them with the appropriate teams to improve comfort and quality. We remain committed to enhancing our accommodations and look forward to providing a more refreshed and satisfying visit in the future.Sincerely, Hotel Manager
3.0分
其他
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It was ok for a quick stay, it served the purpose (somewhere to sleep and shower). Spacious rooms and had all the amenities one would need (fridge, microwave, iron/ironing board, toiletries, etc). But cleanliness was questionable in the rooms and the lighting was too dim. The breakfast was ok but limited to mostly breads and pastries and a few other options (cereal, sausage/gravy, apples). Staff was polite and courteous.
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酒店回复: Dear Guest,Thank you for sharing your experience. We are glad the room size, amenities, and the courteous service from our staff added comfort to your stay. We regret the inconvenience caused by the cleanliness concerns, dim lighting, and the limited breakfast selection. These points have been noted and will be addressed with the appropriate teams to enhance comfort and overall guest satisfaction moving forward. We hope to offer a better experience on your next visit.Sincerely, Hotel Manager
3.0分
商务出差
Wanted me to stay in room that smelled like smoke and smoke alarm chirping but did move me
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酒店回复: Dear Guest,Thank you for sharing your experience. We are glad our team was able to relocate you to another room promptly. We regret the initial inconvenience caused by the smoke smell and alarm noise. Your comments will be shared with our maintenance and housekeeping teams to ensure better comfort for future guests. Hope you will visit again.Sincerely, Hotel Manager
5.0分
其他
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The hotel staff was very pleasant and accommodating. The room was very clean and comfortable. Parking was easy and close to my room. Great coffee, great service.
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酒店回复: Dear Guest,Thank you for your wonderful feedback. We are delighted to know you enjoyed a clean and comfortable room, convenient parking, and great coffee. It is especially nice to hear that our staff made your stay pleasant and accommodating. We truly appreciate your kind words and look forward to welcoming you for another visit.Sincerely, Hotel Manager
3.0分
其他
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Rooms not the cleaniest . The bedding the sheets are sobworn and dingy. The provide no comforter. The towels and wash clothes worn and dingy. The cleaing staff doesn't clean the rooms well at all. Spiders and spider webbs are all around the property. The staff isn't courteous.
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酒店回复: Dear Guest,We regret the concerns regarding cleanliness, linens, and staff service. Your comments have been noted and will be reviewed with our housekeeping and management teams to ensure proper attention and improvements. We appreciate your input and hope you consider visiting again.Sincerely, Hotel Manager
3.0分
情侣出游
The lady checking us in never said a word to us even when she was charging our card. Just handed us everything without a word.
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酒店回复: Dear Lois,Thank you for your feedback. We regret to hear that your check-in experience did not feel welcoming. A warm greeting and clear communication are essential parts of hospitality, and your comments will be shared with our team to ensure guests are always treated with friendliness and professionalism. Hope you will visit again.Sincerely, Hotel Manager
1.0分
其他
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This place is a dump!
Room wreaked of cigarette smoke. Burn holes in the sofa and cigarette burn stains on the vanity. Obviously an old place that’s been neglected. Website and email indicated 12pm check out, but front desk said 11am and, “yeah, we need to update that”. Still made us leave at 11. There a number of hotels surrounding this location - do yourself a favor and book a room elsewhere. This place is a dump!
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酒店回复: Dear Michelle,We regret to hear that the room condition, odor, and confusion regarding check-out time impacted your stay. Your observations about the furnishings and upkeep are important and will be reviewed with our team as we focus on needed updates. Guest feedback guides us in working toward providing a more comfortable and positive experience in the future.Sincerely, Hotel Manager
5.0分
商务出差
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I was traveling by myself for work. The lady at the front desk put me in a room right next to the office. That is the safest I have felt in all my stays when working.
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酒店回复: Dear Kelley,Thank you for your thoughtful review. We are so glad to know our front desk team made you feel safe and comfortable during your work trip. Your sense of security is very important to us, and it is wonderful to hear you felt well taken care of. We look forward to welcoming you again.Sincerely, Hotel Manager
好的
The service was awesome America at the front desk was awesome she made sure I received superb service from my room upgrade to late check out and she acknowledged me fur being a wyndham rewards member
The bathtub has mold, I also saw hair, the borders of the floors and walls are dirty, the coffee maker looks old and dusty.
The breakfast lacks protein.
I think the owner needs to invest in updating those rooms, I would not go back.
It was ok for a quick stay, it served the purpose (somewhere to sleep and shower). Spacious rooms and had all the amenities one would need (fridge, microwave, iron/ironing board, toiletries, etc). But cleanliness was questionable in the rooms and the lighting was too dim. The breakfast was ok but limited to mostly breads and pastries and a few other options (cereal, sausage/gravy, apples). Staff was polite and courteous.
Wanted me to stay in room that smelled like smoke and smoke alarm chirping but did move me
The hotel staff was very pleasant and accommodating. The room was very clean and comfortable. Parking was easy and close to my room. Great coffee, great service.
Rooms not the cleaniest . The bedding the sheets are sobworn and dingy. The provide no comforter. The towels and wash clothes worn and dingy. The cleaing staff doesn't clean the rooms well at all. Spiders and spider webbs are all around the property. The staff isn't courteous.
The lady checking us in never said a word to us even when she was charging our card. Just handed us everything without a word.
This place is a dump!
Room wreaked of cigarette smoke. Burn holes in the sofa and cigarette burn stains on the vanity. Obviously an old place that’s been neglected. Website and email indicated 12pm check out, but front desk said 11am and, “yeah, we need to update that”. Still made us leave at 11. There a number of hotels surrounding this location - do yourself a favor and book a room elsewhere. This place is a dump!
I was traveling by myself for work. The lady at the front desk put me in a room right next to the office. That is the safest I have felt in all my stays when working.