We stayed in room 204. It was a little hard to find but we found it. The hotel staff was friendly. The security cameras all around the property made it feels safe but at the same time a little overbearing. About the overall stay was good. We didn't eat the breakfast due to only one person allowed in the office out of time.
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3.0分
其他
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Not great
The hotel is in a rougher part of town and they charge a 50$ cash only deposit on arrival, with the extra, 50$ on arrival it would have been the same price to start downtown Charlotte. The staff was friendly and the rooms were clean. They also claim a Continental breakfast. It's just Cheerios. That it. So it's ok if you have to stay there but if you can go else where I would
2.0分
其他
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Be aware of the motel policies. $50 cash only deposit if you book through a 3rd party. First guy at check in was extremely rude. Booked a nonsmoking king size bed for my partner and I as we are both taller and still ended up with a queen. People smoked outside their doors and it smelled like cig smoke all night especially with the gaps in the door. You couldn’t pay me to sit on the couch. Tried to turn on the AC unit and the smoke alarm went off and when we tried to tell the clerk at check out, he accused us of smoking. There was no fan in the bathroom, the door wouldn’t shut, and the door scraped against the toilet so you practically had to stand in the shower to attempt to close it. Upon check out, the same clerk just slapped the cash deposit on the counter. No good morning, just attitude.
3.0分
情侣出游
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Stay wasn’t bad
I think a herd of elephants were in the room above me
I went to see if I could get a simple spoon from breakfast area and was told no!
It was just a plastic spoon
Breakfast?
They had some cereal and a couple slices of. Bread and a toaster
3.0分
家庭亲子
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We liked price and convenience to downtown Charlotte. The room was extremely cold when we arrived, 62 degrees with only a sheet and extremely thin cover. No blanket or comforter so i froze. The door to the bathroom wouldn't shut because the toilet was in the way. My son had an extremely large roach in his bathtub. They requested a $50 cash deposit per room that we found strange. The noise level until early morning hours made it difficult to sleep. The continental breakfast was cheerios, white bread and coffee. It was not refilled so empty when we went down. I would not recommend this to friends.
3.0分
其他
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Nice but could use some improvements
The experience was ok there was no stopper for the tub and the wifi didn't work the pillow was not comfortable,also people kept knocking on the door
1.0分
其他
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I go to check in and am hassled for a $50 dollar cash deposit from the desk worker. Says its a required deposit and must be cash. I told her that was mentioned no where when i booked the room and prepayed for it. She then said since it was non smoking it was another $50 in cash deposit. I told her this was not posted and i already paid for the room and dont have that much cash on my person. She then asked how much i had on me....well there goes the mandatory 50 and now whatever i have. I refused to pay anything and called *******, as i was navigating the menu she then said she would wave the cash deposit after i asked my for id back while i was calling. Call me crazy but this seems a little dishonest. The property is not a 3 star property 1.5 at best. The parking lot had lots of loitering and people getting 'things' from a guy in an unmarked white van all night/morning. The room, well its seen better days i had a leak from under the shower of uknown liquid, the toilet had had a hard life as evidenced by the stains. The walls were paper thin, i wasnt expecting a top tier hotel given the price but i wasnt also expecting to be hassled for a cash deposit of varying amounts to check in. Overall would not recommend, if it wasnt 130 am when i got there i would have left.
3.0分
其他
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Need to show Bathroom more we were 80 and 90 yrs old people and needed a Shower not a Bath Tub Without Handy Cap Rails to give us something to hold onto when stepping up into a tub
粗鲁且容易被骗的接待服务
接待处的人是个骗子。我提前预订了一晚,因为我知道我会在早上到达,这样可以避免凌晨3点的入住排队。那个人说我晚上的房间白白浪费了,他帮我个忙让我进去,结果收了我20美元,还拒绝给我收据什么的。他要求我支付现金押金(这是正常的),但在预订结束时,他很生气,因为我准时离开,不能偷这笔钱。早餐糟透了,而且他们提前关门。房间还不错,但服务简直是坑人。
不要住在那里,服务很糟糕,而且酒店很糟糕
服务和地方都很糟糕,酒店也很糟糕,它不像照片,而且位于最差的地区
We stayed in room 204. It was a little hard to find but we found it. The hotel staff was friendly. The security cameras all around the property made it feels safe but at the same time a little overbearing. About the overall stay was good. We didn't eat the breakfast due to only one person allowed in the office out of time.
Not great
The hotel is in a rougher part of town and they charge a 50$ cash only deposit on arrival, with the extra, 50$ on arrival it would have been the same price to start downtown Charlotte. The staff was friendly and the rooms were clean. They also claim a Continental breakfast. It's just Cheerios. That it. So it's ok if you have to stay there but if you can go else where I would
Be aware of the motel policies. $50 cash only deposit if you book through a 3rd party. First guy at check in was extremely rude. Booked a nonsmoking king size bed for my partner and I as we are both taller and still ended up with a queen. People smoked outside their doors and it smelled like cig smoke all night especially with the gaps in the door. You couldn’t pay me to sit on the couch. Tried to turn on the AC unit and the smoke alarm went off and when we tried to tell the clerk at check out, he accused us of smoking. There was no fan in the bathroom, the door wouldn’t shut, and the door scraped against the toilet so you practically had to stand in the shower to attempt to close it. Upon check out, the same clerk just slapped the cash deposit on the counter. No good morning, just attitude.
Stay wasn’t bad
I think a herd of elephants were in the room above me
I went to see if I could get a simple spoon from breakfast area and was told no!
It was just a plastic spoon
Breakfast?
They had some cereal and a couple slices of. Bread and a toaster
We liked price and convenience to downtown Charlotte. The room was extremely cold when we arrived, 62 degrees with only a sheet and extremely thin cover. No blanket or comforter so i froze. The door to the bathroom wouldn't shut because the toilet was in the way. My son had an extremely large roach in his bathtub. They requested a $50 cash deposit per room that we found strange. The noise level until early morning hours made it difficult to sleep. The continental breakfast was cheerios, white bread and coffee. It was not refilled so empty when we went down. I would not recommend this to friends.
Nice but could use some improvements
The experience was ok there was no stopper for the tub and the wifi didn't work the pillow was not comfortable,also people kept knocking on the door
I go to check in and am hassled for a $50 dollar cash deposit from the desk worker. Says its a required deposit and must be cash. I told her that was mentioned no where when i booked the room and prepayed for it. She then said since it was non smoking it was another $50 in cash deposit. I told her this was not posted and i already paid for the room and dont have that much cash on my person. She then asked how much i had on me....well there goes the mandatory 50 and now whatever i have. I refused to pay anything and called *******, as i was navigating the menu she then said she would wave the cash deposit after i asked my for id back while i was calling. Call me crazy but this seems a little dishonest. The property is not a 3 star property 1.5 at best. The parking lot had lots of loitering and people getting 'things' from a guy in an unmarked white van all night/morning. The room, well its seen better days i had a leak from under the shower of uknown liquid, the toilet had had a hard life as evidenced by the stains. The walls were paper thin, i wasnt expecting a top tier hotel given the price but i wasnt also expecting to be hassled for a cash deposit of varying amounts to check in. Overall would not recommend, if it wasnt 130 am when i got there i would have left.
Need to show Bathroom more we were 80 and 90 yrs old people and needed a Shower not a Bath Tub Without Handy Cap Rails to give us something to hold onto when stepping up into a tub