酒店回复: Thank you for taking the time to write a review.We value your feedback and hope to see you again soon.
5.0分
其他
The cleanliness and hospitality surpasses that of larger chain hotels. The beds were comfortable and the rooms clean. Much appreciated!
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酒店回复: We are delighted to hear that you had a positive experience with us. We hope you’ll visit us again soon.
4.0分
其他
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Staff was very helpful and friendly. Parking was very safe and I felt good about leaving my motorcycle off to the side of the front drive thru. I wish a couple of bottles of water had been provided as part of the room charge rather than paying extra for that.
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酒店回复: Thank you for choosing us for your stay. We’re glad to hear that you were satisfied with your experience. We will look into your suggestion. We look forward to welcoming you back in the near future.
5.0分
商务出差
Check in and out was very well managed. The lady I spoke with (Nov 5) was very professional and kind.
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酒店回复: Thank you for your great review. At Comfort Inn we work hard to offer high-quality service to every guest. We made sure to share this feedback with our front desk to give them the recognition that they deserves. They were delighted to hear your feedback.
3.0分
商务出差
Carpet in halls and room was not clean and kinda smelled, front desk lady was not friendly
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酒店回复: Thank you for bringing these concerns to our attention. We regret that your experience did not meet your expectations and have shared your feedback with our team
5.0分
商务出差
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Excellent staff
Staff went above and beyond. He saw me unloading a ton of camera gear late that evening when I checked in and offered me his own parking spot right in front of the entrance so that it would be easier for me to load the car back up in the morning. Thank you!
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酒店回复: Thank you for your great review. We work hard to offer high-quality service to every guest. We made sure to share this feedback with our staff to give him the recognition that he deserves. He was delighted to hear your feedback.
3.0分
家庭亲子
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I only have one complaint Even though it is October we are still in Texas the pool was GREEN unusable . I called the day before to make sure the pool was open and they said yes however that pool had to have been that green for days . The room was very comfortable and clean and the rest of the building was too
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酒店回复: Thank you for providing us with your valuable feedback. We’re disappointed to hear that our pool was out of service. We did call to have them come fix it. We hope you give us another chance soon, so we can share an even more positive experience.
4.0分
其他
The staff was very professional. The hotel is conveniently located about 3 miles from the town square.
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酒店回复: Thank you for sharing a review of your recent experience. Our team is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.
3.0分
其他
Shower was poor design, shower head would not stay in place, no place to hang towel chair unsafe, to weak. Was clean though.
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酒店回复: We sincerely regret that your experience was less than perfect. We care deeply about our guests and want to provide the most comfortable experience possible. We hope you give us another chance soon, so we can share a more positive experience.
地理位置优越，房间宽敞干净。大厅旁边的台球室是个加分项，我们的儿子每晚都喜欢在那里待一会儿。下次我们再来这里的时候，一定会再来的。
优质服务
The cleanliness and hospitality surpasses that of larger chain hotels. The beds were comfortable and the rooms clean. Much appreciated!
Staff was very helpful and friendly. Parking was very safe and I felt good about leaving my motorcycle off to the side of the front drive thru. I wish a couple of bottles of water had been provided as part of the room charge rather than paying extra for that.
Check in and out was very well managed. The lady I spoke with (Nov 5) was very professional and kind.
Carpet in halls and room was not clean and kinda smelled, front desk lady was not friendly
Excellent staff
Staff went above and beyond. He saw me unloading a ton of camera gear late that evening when I checked in and offered me his own parking spot right in front of the entrance so that it would be easier for me to load the car back up in the morning. Thank you!
I only have one complaint Even though it is October we are still in Texas the pool was GREEN unusable . I called the day before to make sure the pool was open and they said yes however that pool had to have been that green for days . The room was very comfortable and clean and the rest of the building was too
The staff was very professional. The hotel is conveniently located about 3 miles from the town square.
Shower was poor design, shower head would not stay in place, no place to hang towel chair unsafe, to weak. Was clean though.