酒店回复: Thank you very much for your kind words. We’re delighted to know that our staff provided you with excellent service, as delivering a warm and welcoming experience is our top priority. We look forward to welcoming you back to Discovery Inn again soon.
1.0分
商务出差
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The place is busted broke down. As I stood in a long line to check-in I overheard the front desk (might be the only staff there) guy scam three guests with different rates, fees and policies. Not as advertised AT ALL. They ran my card despite having booked through *******, and charged me for a deposit saying it would refund the next day. Still haven't been refunded. When I call the guy (same one) tells one lie after the other. He is about as slimy as the black mold that is throughout the property.
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酒店回复: Thank you for sharing your feedback. We’re very sorry to hear about your disappointing experience and the concerns you raised. This is not the impression we want any guest to have of our property or our team.Please know that we take your comments seriously. We are actively reviewing your reservation details and payment records to ensure any deposit or charge is handled properly. We’re also addressing your concerns regarding communication and service with our front desk staff to prevent misunderstandings and ensure that all policies are clearly explained at check-in.Our goal is always to provide transparent, respectful service and a comfortable stay for every guest. We would appreciate the opportunity to look into your situation directly — please contact our management team so we can assist you personally and work toward a resolution.
3.0分
情侣出游
Staff at front desk poor English during check in, room was smelly when entering room. One nice thing is restaurants are kind of close to go eat.
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酒店回复: Thank you for taking the time to share your feedback. We regret that your check-in experience and the condition of your room did not meet expectations. Please accept our sincere apologies for the inconvenience you encountered. Clear communication and a fresh, comfortable room are priorities for us, and your comments will be reviewed with our team to ensure these areas are improved. We are pleased to know you found the nearby restaurants convenient, and we hope to have the opportunity to welcome you back and provide you with a much better experience in the future.
5.0分
商务出差
Good conversation with Daniel; without him I would never come back. Why can’t I get a text number to confirm specific room 203 availability?
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酒店回复: Thank you for sharing your feedback. We’re pleased to hear that Daniel was able to provide you with a positive experience, and we will be sure to recognize him for his efforts. Regarding your request, we currently confirm room availability directly through our front desk team to ensure accuracy and security. Please don’t hesitate to call us directly, and our staff will be happy to assist with any specific room requests such as Room 203. We appreciate your comments and look forward to welcoming you again.
酒店的位置非常好,很方便,吃饭,购物都很好
离我们目的地只有5分钟路程。步行范围内有很多快餐店。床很普通,毛巾干净。可能不是最好的社区,有很多形迹可疑的人。墙壁很薄,没有地毯吸音。能看到一个工业建筑,周六早上7点就有金属研磨机在工作。很好的叫醒服务,哈哈哈。没有早餐,没有泳池,没有热水浴缸。就这样吧,很基础。
不含早餐
这个地方很简陋,如果预算有限,睡觉还行,考虑到价格,也不能要求太多。所有关于这个地方的评价都比较真实。
适合商务旅行几天
不错的选择
工作人员的待遇非常好
The place is busted broke down. As I stood in a long line to check-in I overheard the front desk (might be the only staff there) guy scam three guests with different rates, fees and policies. Not as advertised AT ALL. They ran my card despite having booked through *******, and charged me for a deposit saying it would refund the next day. Still haven't been refunded. When I call the guy (same one) tells one lie after the other. He is about as slimy as the black mold that is throughout the property.
Staff at front desk poor English during check in, room was smelly when entering room. One nice thing is restaurants are kind of close to go eat.
Good conversation with Daniel; without him I would never come back. Why can’t I get a text number to confirm specific room 203 availability?