酒店回复: Dear Guest,Thank you for your feedback. We're glad you found the location convenient. We understand that the rooms may not have fully met your expectations, and we appreciate your thoughts on the simplicity of the accommodations. We will consider your comments as we work to enhance the overall guest experience. Please visit us again.Sincerely, Hotel Manager
5.0分
其他
原文
翻译提供方：Google
非常好
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酒店回复: Dear Alex,Thank you for your kind feedback. We are delighted to know you had a very good stay and enjoyed your experience with us. Our team strives to provide comfort and quality service for every guest. We look forward to welcoming you again soon.Sincerely, Hotel Manager
2.0分
其他
It was slightly better than camping.
A lot of things are runned down. Sink was very slow to drain. The area is very sketchy.
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酒店回复: Dear Guest,Thank you for sharing your experience. We regret the inconvenience caused by the room condition and area concerns. Your feedback about maintenance and surroundings has been noted and will be addressed with the appropriate teams as we continue working to improve comfort and overall guest satisfaction. Hope you will visit again.Sincerely, Hotel Manager
1.0分
家庭亲子
Room stinks, and they tried to keep my deposit by saying i brought an animal because of the smell of their own room.
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酒店回复: Dear Guest,Thank you for sharing your experience. We regret the inconvenience caused regarding the room odor and deposit concern. Our management team will review this matter closely with the housekeeping and front desk departments to ensure clarity and fairness. We appreciate your feedback and hope to welcome you for a better visit again.Sincerely, Hotel Manager
2.0分
其他
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Poor.
Our room had at least seventeen bugs that we've found so far. The elevator has a large grasshopper hanging out on the ceiling.
There's no ethernet ports so I had to finangle connecting my PS5 to the Wi-Fi through my phone. The WiFi is dial up grade. I had to use my phone's hotspot to get a real Internet connection.
I paid for a suite, not just a room, so the lack of a stove to cook my friend pancakes on is disturbing.
There's a laundry room but it costs $3 to use both the washer and dryer, and when I asked the clerk at the front desk for change for my five he said he only had eight quarters so I had to go across the street to the gas station for five dollars worth of quarters. I put my clothes into the machine and paid twelve quarters. I hadn't realized my mistake until returning to use the quarters that I was missing four so I gave him another fiver for three dollars and eight quarters. Then I went to my room and grabbed a can of Dr. Pepper and a cup, and took that cup to the ice machine. No ice. Motor runs, no ice for a minute holding the button. On the way back to the laundry room I noticed another ice machine on the next floor up. I walked up and tried it and got ice for my soda. The dryer's lint trap, I rolled up and pulled out a ball of debris bigger than my fist.
I suppose if I had to say something positive about this hotel, the bed is excellent. Soft. I woke up a few times in the night, as I regularly do, but each time I wasn't overly tired and nothing hurt.
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酒店回复: Dear Guest,We regret that your experience did not meet expectations, particularly regarding the room condition, internet connectivity, and laundry facilities. Your comments about the bugs, ice machine, and maintenance issues have been noted and will be addressed with our housekeeping and engineering teams. We appreciate your mention of the comfortable bed and will use your insights to improve our guest experience moving forward. We hope to provide a more satisfactory stay in the future.Sincerely, Hotel Manager
1.0分
其他
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This is one of the worst hotels I have ever stayed at for starters when I got to my room my bed was dirty with stains on it. I called down to the front desk and asked for my sheets to be changed. The ladies came to my room. I told them that my sheets need to be changed still when I left and got back thinking that they changed them. They didn’t do nothing but remake my bed.so I had to go to Walmart and buy a cover+blanket for me to lay on for my stay. the refrigerator was nasty. When I ripped the sheets back. There was hair already in the bed and a card ID to the room that was not the card given to me is was in the sheets when I arrived in my room. I asked the front desk for the housekeeping not to come to my room until my stay was over and she confirmed that the message would be passed on,but at 9-10 in the morning they were still banging on my door in the morning yelling saying housekeeping until i opened the door.after I asked for them not to come until my stay was over. The bathroom door was broke also the closet door. the light in the room are very dim and two of the light don’t work at all.The door for the hotel room needs remodeling the door frame is overly cracked on the edges which makes you hear the interstate all night. There was tape on my window because it was broken so instead of replacing the whole window, they just put tape over it.PLEASE SAVE YOUR MONEY DO NOTT I MEAN ABSOLUTELY NOT COME HERE.
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酒店回复: Dear Guest,We are very concerned to hear about the issues you encountered during your stay, including cleanliness, maintenance, and service. This experience does not reflect the standards we aim to uphold. Your comments regarding the bedding, refrigerator, lighting, and overall condition of the room have been shared with our housekeeping and maintenance teams for immediate review. We take your feedback seriously and will ensure proper corrective actions are taken to improve future stays.Sincerely, Hotel Manager
1.0分
其他
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Room was semi clean , air was working, room had a smell to it/ ants were in the bed. Toilet wasn’t too clean; the receptionist at the front desk was very rude,didn’t verify my ID that she asked me for, had me sign a receipt that wasnt mine. When i tried to correct her she got snappy with me. No one directed me or where my room would be located once she gave me the room key. Didn’t make me feel welcomed at all. I am very unsatisfied overall.
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酒店回复: Dear Juntasia,Thank you for sharing your feedback. We sincerely apologize for the issues you encountered with cleanliness, the ant problem, and the unprofessional behavior at the front desk. Your comments are concerning and will be addressed with our management and housekeeping teams to ensure improvements in service, room preparation, and guest experience for future stays. We hope to offer a better experience on your next visit.Sincerely, Hotel Manager
1.0分
其他
Would not stay here again. Accidentally booked a smoking room, which made it that much worse.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We regret the inconvenience caused by the smoking room selection and that your stay did not meet expectations. Your comments will be reviewed with our management team to ensure better guest comfort and clarity in room options. We appreciate your input and hope you reconsider visiting again.Sincerely, Hotel Manager
一分钱一分货吧。如果只是过夜，那也还行。我去接咖啡的时候，发现咖啡没了。
地方很脏。早餐种类非常有限，只有鸡蛋、面包、果汁、咖啡和麦片。房间里有一股很重的霉味，而且我们的房间就在停车场旁边。整晚都能听到外面有人说话、喝酒、抽烟。我们根本睡不着。
交通很便利，但房间非常简陋。
非常好
It was slightly better than camping.
A lot of things are runned down. Sink was very slow to drain. The area is very sketchy.
Room stinks, and they tried to keep my deposit by saying i brought an animal because of the smell of their own room.
Poor.
Our room had at least seventeen bugs that we've found so far. The elevator has a large grasshopper hanging out on the ceiling.
There's no ethernet ports so I had to finangle connecting my PS5 to the Wi-Fi through my phone. The WiFi is dial up grade. I had to use my phone's hotspot to get a real Internet connection.
I paid for a suite, not just a room, so the lack of a stove to cook my friend pancakes on is disturbing.
There's a laundry room but it costs $3 to use both the washer and dryer, and when I asked the clerk at the front desk for change for my five he said he only had eight quarters so I had to go across the street to the gas station for five dollars worth of quarters. I put my clothes into the machine and paid twelve quarters. I hadn't realized my mistake until returning to use the quarters that I was missing four so I gave him another fiver for three dollars and eight quarters. Then I went to my room and grabbed a can of Dr. Pepper and a cup, and took that cup to the ice machine. No ice. Motor runs, no ice for a minute holding the button. On the way back to the laundry room I noticed another ice machine on the next floor up. I walked up and tried it and got ice for my soda. The dryer's lint trap, I rolled up and pulled out a ball of debris bigger than my fist.
I suppose if I had to say something positive about this hotel, the bed is excellent. Soft. I woke up a few times in the night, as I regularly do, but each time I wasn't overly tired and nothing hurt.
This is one of the worst hotels I have ever stayed at for starters when I got to my room my bed was dirty with stains on it. I called down to the front desk and asked for my sheets to be changed. The ladies came to my room. I told them that my sheets need to be changed still when I left and got back thinking that they changed them. They didn’t do nothing but remake my bed.so I had to go to Walmart and buy a cover+blanket for me to lay on for my stay. the refrigerator was nasty. When I ripped the sheets back. There was hair already in the bed and a card ID to the room that was not the card given to me is was in the sheets when I arrived in my room. I asked the front desk for the housekeeping not to come to my room until my stay was over and she confirmed that the message would be passed on,but at 9-10 in the morning they were still banging on my door in the morning yelling saying housekeeping until i opened the door.after I asked for them not to come until my stay was over. The bathroom door was broke also the closet door. the light in the room are very dim and two of the light don’t work at all.The door for the hotel room needs remodeling the door frame is overly cracked on the edges which makes you hear the interstate all night. There was tape on my window because it was broken so instead of replacing the whole window, they just put tape over it.PLEASE SAVE YOUR MONEY DO NOTT I MEAN ABSOLUTELY NOT COME HERE.
Room was semi clean , air was working, room had a smell to it/ ants were in the bed. Toilet wasn’t too clean; the receptionist at the front desk was very rude,didn’t verify my ID that she asked me for, had me sign a receipt that wasnt mine. When i tried to correct her she got snappy with me. No one directed me or where my room would be located once she gave me the room key. Didn’t make me feel welcomed at all. I am very unsatisfied overall.
Would not stay here again. Accidentally booked a smoking room, which made it that much worse.