酒店回复: Dear Guest,Wow, thank you for such an uplifting review! It's fantastic to hear that your check-in experience was smooth sailing and that our dynamic duo, the husband and wife team, left such a positive impression. They're truly the heart of our establishment, and I'll make sure they receive your kind words. Our team prides itself on being friendly, respectful, and always ready to lend a hand. And isn't there something special about coming back to a freshly cleaned room with crisp towels awaiting you? We're thrilled that you enjoyed your stay, and we can't wait to welcome you back for another wonderful experience soon!
酒店回复: Dear Nq, I'm truly sorry to hear about your experience during your stay at our hotel. Your comfort and rest are paramount to us, and it's disheartening to learn that noise disturbances disrupted your sleep. We understand the inconvenience caused by conversations outside your room, and we'll take immediate steps to address this issue to ensure a peaceful atmosphere for all our guests. Thank you for bringing this to our attention, and we sincerely apologize for any inconvenience this may have caused. We hope you'll give us another chance to provide you with the relaxing stay you deserve.
5.0分
情侣出游
原文
翻译提供方：Google
房间很好，床是我住过的最好的之一，我住过很多酒店，但门已经坏了，值得推荐。
展开
酒店回复: Hi Hector! Despite the broken door, we're glad that you enjoyed the value and the amenities of our hotel! Thank you for sharing your perspective of our hotel’s accommodations and services! It means a lot to us that you were satisfied with the hospitality of our staff and the convenience of our beds, and we look forward to seeing you again soon!
1.0分
商务出差
原文
翻译提供方：Google
多年来最糟糕的
肮脏、不舒服、被忽视，而且对于所提供的东西来说价格昂贵。
展开
酒店回复: Hi Rafael! Thank you for taking the time to write such a thorough and detailed review regarding your most recent stay. We're sorry to hear that your stay with us did not meet your expectations. We take all guest feedback seriously, and apologize for any inconvenience you experienced during your visit. We strive to provide a comfortable and enjoyable experience for all our guests, and maintenance is our top priority. We assure you that we do care about the upkeep of our property and we have a dedicated team that works hard to ensure that all fixtures and amenities are in good condition. We also apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. It is our ultimate goal to give each guest the best value and most comfortable and convenient experience at the most affordable rate. For this reason, our rates are competitive within the area, and we sincerely apologize if you did not receive your money's worth in accommodations and hospitality. We hope to see you again someday and to transform your opinion of our hotel and service.
环境：优雅 安静 卫生
非常喜欢这个房间，很干净。警察只来过一次，而且也不是来找我的，所以总的来说入住体验很棒。谢谢大家。
哦，108房间的WiFi对我来说用不了。
我肯定还会再来的。价格也很划算，一晚才62美元。
总的来说还不错，房间里没有烧水壶，但我们的房间很干净。
不仅有施工，而且周围环境也很糟糕。电视坏了，还缺了一根线。一个晚上我们不得不修两次马桶。没有多余的毯子，床上只有一张薄薄的小床单。墙壁是纸做的，我们可以听到人们在楼梯上走来走去，说话的声音就像和我们住在一个房间里一样。一切都很脏，显然有人在窥探我们的车。我们知道其他人在谈论情况有多糟糕，因为我们可以清楚地隔着墙听到他们的声音。唯一积极的一点是前台的那个男人真的很好。
房间和浴室的地板又脏又脏，踢脚板也很脏。淋浴椅上有头发，排水管里有一些污垢。房间里有一把椅子（供两个人坐），很脏，我不得不在上面铺上塑料布才坐得舒服。我爸爸的床的床裙上洒满了化妆品。电视柜旁边的墙上有蜡笔涂鸦。床头柜的抽屉很脏。小桌子上有食物残渣，上面的艺术品上有干了的残渣，好像有人喷了什么东西，把东西喷到了玻璃上。谢天谢地，床单很干净。经理让我留下 100 美元的现金押金（结账时退还），这是意料之外的事情，这在 ******* 网站上没有列出，有点困难，通常这是用信用卡完成的。退房时，当我要求退还押金时，经理怒视着我，在检查了房间状况后，一言不发地皱着眉头把房间递给了我。我说了谢谢，但他完全不理我，好像我做错了什么。我又试着说了谢谢，这次声音大了一点，但仍然没有得到我的认可，太不友好了。他让我感觉很不受欢迎。我再也不会住在这里了。我们选择这里作为我们活动的地点。
办理入住手续非常方便，经营这家酒店的夫妻很友好、有礼貌，并且乐于帮助您解决任何问题。房间每天都会打扫，每天都会更换干净的毛巾。
我们酒店房间里水淹了，大门关不严，床单上都是污渍，接待员感到不舒服，体验很糟糕。
位置便利。房间里非常吵闹，很多人在门外交谈，直到凌晨。
房间很好，床是我住过的最好的之一，我住过很多酒店，但门已经坏了，值得推荐。
多年来最糟糕的
肮脏、不舒服、被忽视，而且对于所提供的东西来说价格昂贵。