check in 在十楼，房间里很冷，餐厅很热，停车必须代客泊车，旁边停车场有homeless。city walk一股niao味。评价一般是因为我为人善良，再也不想去夏洛特。
2人觉得有用
5.0分
特大床房带沙发床
其他
原文
翻译提供方：Google
服务很好，所有员工都非常乐于助人。他们也很友善，总是愿意提供任何帮助。
点评来源 Trip.com
5.0分
家庭亲子
原文
翻译提供方：Google
离我要去的地方很近
5.0分
其他
The staff was top notch. Friendly, helpful and professional. Valet service for the car was nice. Appreciated security measures.
4.0分
情侣出游
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Everyone was very nice at the hotel. And we loved the rooftop bar/restaurant. The free breakfast was one of the best I’ve had at a hotel and was fresh and clean. We appreciated the quality of food and the tea options.
But…the hotel is pricey. Our room for a quiet Thursday night was $350 plus valet parking. And that’s fine but the room was quite dated and very weird. It had a whole quarter of a room with nothing in it except one old chair. Then the king bed was set off from the tv, but the tv was also set off from the little sofa area. The room was very dark (the bathroom was like putting my makeup on by nightlight), the shower pressure was so low I had trouble getting the shampoo out of my hair, and the walls were sort of bare and scuffed. There was no actual nightlight and the door between bathroom and room was glass, so you could risk falling in the dark or sleeping in a light room. Worst, the AC was soooo loud. When it came on in the night it woke us up.
Look, it’s downtown Charlotte so I get the expense. It just could have been a bit nicer for the price. Everyone was so nice, though. That turned the review from a 3 to a 4. I’d stay again but look for a better rate.
3.0分
商务出差
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The most run down Hyatt I’ve ever stayed at. The loudest Hyatt I’ve ever stayed at. Beds uncomfortable. Restless sleep. Poor amenities. Staff knowledgeable and friendly.
3.0分
家庭亲子
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Felt like it was not even close to what the pictures tried to show on line , breakfast was not more than continental with what tastes like powdered eggs , the restaurant Fahrenheit is so overpriced and so under deliveries!! Bar area wasn’t welcoming at all it was hard to keep stall from talking to each other to even get you a drink !!!
5.0分
朋友出游
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Great room on the 14th Floor with skyline view. Amazing! Always clean and provided extra pillows. Only drawback, the bar on the 10th floor not stocked well. Had to wait for Fahrenheit to open at 5:00.
房间很大，非常不错
第一次来夏洛特，酒店地理位置优越。但大堂在十楼。唯一遗憾的是酒店要求十二点退房，我因事提前申请到下午一点却被告知要交25美金才可以延迟退房。很奇怪酒店这样的奇葩规定：前一天下午三点才能入住，第二天十二点要退房。客人出一天的酒店钱，实际享用没有一天。到哪儿说理去？ 此前在其他酒店申请过，最迟可以下午两点退房。这家酒店竟如此？
check in 在十楼，房间里很冷，餐厅很热，停车必须代客泊车，旁边停车场有homeless。city walk一股niao味。评价一般是因为我为人善良，再也不想去夏洛特。
服务很好，所有员工都非常乐于助人。他们也很友善，总是愿意提供任何帮助。
离我要去的地方很近
The staff was top notch. Friendly, helpful and professional. Valet service for the car was nice. Appreciated security measures.
Everyone was very nice at the hotel. And we loved the rooftop bar/restaurant. The free breakfast was one of the best I’ve had at a hotel and was fresh and clean. We appreciated the quality of food and the tea options.
But…the hotel is pricey. Our room for a quiet Thursday night was $350 plus valet parking. And that’s fine but the room was quite dated and very weird. It had a whole quarter of a room with nothing in it except one old chair. Then the king bed was set off from the tv, but the tv was also set off from the little sofa area. The room was very dark (the bathroom was like putting my makeup on by nightlight), the shower pressure was so low I had trouble getting the shampoo out of my hair, and the walls were sort of bare and scuffed. There was no actual nightlight and the door between bathroom and room was glass, so you could risk falling in the dark or sleeping in a light room. Worst, the AC was soooo loud. When it came on in the night it woke us up.
Look, it’s downtown Charlotte so I get the expense. It just could have been a bit nicer for the price. Everyone was so nice, though. That turned the review from a 3 to a 4. I’d stay again but look for a better rate.
The most run down Hyatt I’ve ever stayed at. The loudest Hyatt I’ve ever stayed at. Beds uncomfortable. Restless sleep. Poor amenities. Staff knowledgeable and friendly.
Felt like it was not even close to what the pictures tried to show on line , breakfast was not more than continental with what tastes like powdered eggs , the restaurant Fahrenheit is so overpriced and so under deliveries!! Bar area wasn’t welcoming at all it was hard to keep stall from talking to each other to even get you a drink !!!
Great room on the 14th Floor with skyline view. Amazing! Always clean and provided extra pillows. Only drawback, the bar on the 10th floor not stocked well. Had to wait for Fahrenheit to open at 5:00.