The man charged me for smoking but when I checked in the other man said I could smoke outside & that’s what I done & when I checked out he lied & said I was smoking in the room I will not be back ever.
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酒店回复: Thank you for taking the time to tell us about your experience at Baymont by Wyndham Charlotte University. I am sorry that your experience did not meet your expectations.
1.0分
家庭亲子
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The room does not look like the pictures you find on internet. It was the most filthy hotel room we have ever been. There was too much noise, there was a female pad on the toilette, there was a brush, too much dust, a lot of air entered from the outside because the door was not properly placed. There was no drinking water.
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酒店回复: Thank you for taking the time to tell us about your experience at Baymont by Wyndham Charlotte University. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
1.0分
其他
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Run from this hotel, bugs bugs bugs in the room. No cleaning, smelling cigarettes everywhere, bad food at breakfast. No service, even for one night do not go there. It is a very bad condition building and bad service. I want my money back!!!!
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酒店回复: Thank you for taking the time to tell us about your experience at Baymont by Wyndham Charlotte University. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
1.0分
其他
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Booked a two night stay, Stayed one night as they did not service the room. Maid was next door servicing the room adjacent . But never did my room. No clean towels, they were all on the floor as the hotel has no place to hang towels in the bathroom, and the instructions where to put your towels on the floor and new ones would be put out. Bed was not done either. There was no toilet paper, or toiletries. I had spent the entire day at the World of Outlaws dirt track and lets say, I was wearing half the dirt back from the track and needed to take a shower to get all the dirt out. Wasn't happening. And every-time I returned back to my room, I had to go back to front desk to get key card reprogrammed. I was on the 3rd floor all the way at the end of the foyer. Breakfast was just waffles and pastries no meat, they did have hard boiled eggs that were cold , but they had a sign on the microwave saying you couldn't heat them.
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酒店回复: Thank you for taking the time to tell us about your experience at Baymont by Wyndham Charlotte University. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
1.0分
情侣出游
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Elevator, hallways and room was dirty. Homeless people staying in the area and did not feel safe. Breakfast was very basic and some items were not restocked. You get what you pay for and next time I will pay more for a cleaner and safer hotel.
1.0分
情侣出游
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There were bugs in the windows and in the coffee maker in the rooms. There was a massive hole in the roof in the bathroom. We didn’t sleep at all because of how loud the people upstairs were. We could hear every single thing that was happening. We needed up leaving a day earlier because we couldn’t handle it anymore and would rather drive 7 hours back home early than stay there another night.
1.0分
家庭亲子
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The hotel is a great price and that’s about it. Rooms and bathrooms were dirty. Both rooms I booked had an odd unpleasant smell. Not at all what the pictures on the site look like. Staff was always very helpful.
1.0分
商务出差
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Hallway, front door, and elevator dirty. Bathroom had hair behind the door from prior guest. Cockroach found in the room. Sink was chipped. Internet was slow when connected it had no service. Once it ask to connect again, did t try again.
4.0分
独自旅行
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The room was super clean, breakfast nothing special (mainly carbs) this property is more geared towards staycation than vacation. This is due to the location being away from the downtown area, in the needs improvement part of town. Not a crime area by any means .
4.0分
商务出差
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Clean room nice bathroom. I would stay again without hesitation. Best to pay deposit with cash if you need it back right after checkout. I would recommend to stay here with a great rate. Always will be my go to hotel.
The man charged me for smoking but when I checked in the other man said I could smoke outside & that’s what I done & when I checked out he lied & said I was smoking in the room I will not be back ever.
The room does not look like the pictures you find on internet. It was the most filthy hotel room we have ever been. There was too much noise, there was a female pad on the toilette, there was a brush, too much dust, a lot of air entered from the outside because the door was not properly placed. There was no drinking water.
Run from this hotel, bugs bugs bugs in the room. No cleaning, smelling cigarettes everywhere, bad food at breakfast. No service, even for one night do not go there. It is a very bad condition building and bad service. I want my money back!!!!
Booked a two night stay, Stayed one night as they did not service the room. Maid was next door servicing the room adjacent . But never did my room. No clean towels, they were all on the floor as the hotel has no place to hang towels in the bathroom, and the instructions where to put your towels on the floor and new ones would be put out. Bed was not done either. There was no toilet paper, or toiletries. I had spent the entire day at the World of Outlaws dirt track and lets say, I was wearing half the dirt back from the track and needed to take a shower to get all the dirt out. Wasn't happening. And every-time I returned back to my room, I had to go back to front desk to get key card reprogrammed. I was on the 3rd floor all the way at the end of the foyer. Breakfast was just waffles and pastries no meat, they did have hard boiled eggs that were cold , but they had a sign on the microwave saying you couldn't heat them.
Elevator, hallways and room was dirty. Homeless people staying in the area and did not feel safe. Breakfast was very basic and some items were not restocked. You get what you pay for and next time I will pay more for a cleaner and safer hotel.
There were bugs in the windows and in the coffee maker in the rooms. There was a massive hole in the roof in the bathroom. We didn’t sleep at all because of how loud the people upstairs were. We could hear every single thing that was happening. We needed up leaving a day earlier because we couldn’t handle it anymore and would rather drive 7 hours back home early than stay there another night.
The hotel is a great price and that’s about it. Rooms and bathrooms were dirty. Both rooms I booked had an odd unpleasant smell. Not at all what the pictures on the site look like. Staff was always very helpful.
Hallway, front door, and elevator dirty. Bathroom had hair behind the door from prior guest. Cockroach found in the room. Sink was chipped. Internet was slow when connected it had no service. Once it ask to connect again, did t try again.
The room was super clean, breakfast nothing special (mainly carbs) this property is more geared towards staycation than vacation. This is due to the location being away from the downtown area, in the needs improvement part of town. Not a crime area by any means .
Clean room nice bathroom. I would stay again without hesitation. Best to pay deposit with cash if you need it back right after checkout. I would recommend to stay here with a great rate. Always will be my go to hotel.