酒店回复: Dear Jose,Thank you for your kind review! We are delighted to hear that you enjoyed your stay at our hotel. We look forward to welcoming you back in the near future.Best regards,Michael Teixeira Front Office ManagerThe Westin Governor Morris
5.0分
商务出差
Elegant Hotel
the hotel is very nice and clean. Sean, the front desk manager, was very helpful and considerate.
5.0分
其他
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Outstanding hotel. Outstanding staff!
We came with travel sports kid's team and the staff and hotel was 100% outstanding. They even kept the pool open! No " required maintenance" the whole stay.
Highly recommend
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酒店回复: Susie, the team at The Westin Governor Morris, Morristown is thrilled you and your group had such a fantastic visit. It’s wonderful to hear our colleagues made your stay so memorable and that you were able to enjoy the pool. We look forward to welcoming you back for future tournaments or family trips!
3.0分
家庭亲子
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The Westin is a nice property for events, the rooms are just a bit outdated, and I found my room wasn't prepared or cleaned very well. There were long hairs left on the bathroom floor, and I'm pretty sure toe-nail clippings on the rug. My room wasn't turned down between days. May have been a language barrier with the cleaning staff and some misunderstanding. The staff was nice, and the overall property was very nice. It just needs some upkeep.
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酒店回复: Hello Frank, thank you for your candid feedback. We're glad you appreciated the property's overall atmosphere and friendly staff, but we're very sorry to hear about the housekeeping issues. We'll share your comments with our team to improve our standards and ensure a better experience in the future.
2.0分
其他
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Disappointed
The bed was not comfortable. It sagged in the middle. And the rooms were very dark. The view was of the roof. And the hotel staff was not very helpful. Also the hotel is not at all close to downtown Morristown. I definitely would not stay here again and would not recommend it to anyone.
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酒店回复: Hello Bonnie, thank you for your honest feedback. We're truly sorry that your experience was disappointing, and we take your comments about the bed comfort, room lighting, and view very seriously. Your feedback helps us improve, and we hope to have the opportunity to provide a better stay for you in the future.
5.0分
情侣出游
Great stay! Very comfortable bed and extremely polite staff.
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酒店回复: Janice, it’s wonderful to hear you had a great stay at The Westin Governor Morris, Morristown. The team is pleased to know you found the bed cozy and our colleagues courteous. We hope to welcome you back soon.
1.0分
其他
There was a party in the room next door all night, the bathroom was dirty and dated.
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酒店回复: Brian, we’re sorry your experience was disrupted by noise and cleanliness issues—your feedback has been noted and will be reviewed with our team.
我和家人在一起。很干净，安静，可以度过一个愉快的周末
我们的厕所坏了，空调也坏了。我们的房间必须两次不同的时间进行维护，一次是在我们到达时，另一次是在半夜我们从婚礼回来时。遥控器也无法使用指南和菜单，所以我们无法知道我们在看什么。以前在酒店从来没有过这样的经历！
我不知道这家酒店成为威斯汀多久了，但我很高兴，因为床很棒！我也非常欣赏塑料瓶的限制。感谢您给我们带来了愉快的住宿体验！
这是一家非常好的酒店。
Elegant Hotel
the hotel is very nice and clean. Sean, the front desk manager, was very helpful and considerate.
Outstanding hotel. Outstanding staff!
We came with travel sports kid's team and the staff and hotel was 100% outstanding. They even kept the pool open! No " required maintenance" the whole stay.
Highly recommend
The Westin is a nice property for events, the rooms are just a bit outdated, and I found my room wasn't prepared or cleaned very well. There were long hairs left on the bathroom floor, and I'm pretty sure toe-nail clippings on the rug. My room wasn't turned down between days. May have been a language barrier with the cleaning staff and some misunderstanding. The staff was nice, and the overall property was very nice. It just needs some upkeep.
Disappointed
The bed was not comfortable. It sagged in the middle. And the rooms were very dark. The view was of the roof. And the hotel staff was not very helpful. Also the hotel is not at all close to downtown Morristown. I definitely would not stay here again and would not recommend it to anyone.
Great stay! Very comfortable bed and extremely polite staff.
There was a party in the room next door all night, the bathroom was dirty and dated.