酒店回复: Sorry for the issues caused by the power outage. Please contact ******* customer service about your refund.
5.0分
家庭亲子
I always stay at this particular Homewood Suites because of the area and everything is conveniently available!
酒店回复: Thank you for always choosing us!
5.0分
其他
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Family trip for a NFL game with kids. Even though the pool was closed for the season it was nice to have the basketball court outside with the patio area to let them get energy out after a long drive. Staff was very friendly. Hotel was quiet and clean. Our room was very spacious. Having the extra space with a suite and kitchen space for longer trips and a large family makes such a huge difference. Extra bonus that it didn’t break the bank to get all those extras. Great restaurants in walking distance. It was close enough to downtown without being in the middle of downtown traffic and chaos. Saving this hotel for future stays for sure!!
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酒店回复: We are so thrilled to hear you enjoyed your stay with us!!Hope to see you again.
3.0分
其他
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The staff was extremely polite and friendly! The main issue was the smell in the room. Upon immediate checking into the room there was a terrible smell. I made front desk staff aware of it. It smells like a combination of stinky feet and pet odors. I was offered housekeeping or room switch. I honestly think the carpets need to be deep cleaned or replaced.
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酒店回复: Thank you for your feedback. We are thrilled to hear that our staff was extremely polite and friendly!We sincerely apologize for the terrible odor you experienced in your room, which is clearly unacceptable.We appreciate your honesty and hope to welcome you back for a truly comfortable and fresh stay.
5.0分
情侣出游
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All staff from the front desk to the breakfast ladies and the housekeepers were friendly and helpful. The room had everything we needed and the bed was very comfortable. The other guests in the hotel were quiet as was the area. Would definitely recommend and would stay again.
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酒店回复: Thank you so much for taking the time to share your experience! We're thrilled to hear that you had such a wonderful stay and that you'd both recommend our hotel and stay with us again.
4.0分
其他
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I was only there one night for a business trip. Everyone that I came in contact with was friendly and polite. I would definitely stay again, if the opportunity arises.
酒店回复: We really do appreciate your positive feedback
整体很不错的商务旅行，而且交通比较便利出门就是高速路，附近也有沃尔玛餐厅等等，距离亚洲超市业很近，值得推荐
酒店员工非常友好和乐于助人。房间很干净，所需物品一应俱全。
我们在这家可爱的酒店住得很愉快。它靠近购物中心和餐馆，而且方便前往夏洛特的州际公路环线，出行非常便利。我们住的是一卧室套房，非常适合我们三个人居住。房间非常干净和安静。早餐也很美味。我们很享受这个周末的住宿，如果下次再来夏洛特，还会选择住在这里。
出色的
优质、干净、舒适、愉快的服务。
酒店已关闭。我的退款在哪里？
I always stay at this particular Homewood Suites because of the area and everything is conveniently available!
Family trip for a NFL game with kids. Even though the pool was closed for the season it was nice to have the basketball court outside with the patio area to let them get energy out after a long drive. Staff was very friendly. Hotel was quiet and clean. Our room was very spacious. Having the extra space with a suite and kitchen space for longer trips and a large family makes such a huge difference. Extra bonus that it didn’t break the bank to get all those extras. Great restaurants in walking distance. It was close enough to downtown without being in the middle of downtown traffic and chaos. Saving this hotel for future stays for sure!!
The staff was extremely polite and friendly! The main issue was the smell in the room. Upon immediate checking into the room there was a terrible smell. I made front desk staff aware of it. It smells like a combination of stinky feet and pet odors. I was offered housekeeping or room switch. I honestly think the carpets need to be deep cleaned or replaced.
All staff from the front desk to the breakfast ladies and the housekeepers were friendly and helpful. The room had everything we needed and the bed was very comfortable. The other guests in the hotel were quiet as was the area. Would definitely recommend and would stay again.
I was only there one night for a business trip. Everyone that I came in contact with was friendly and polite. I would definitely stay again, if the opportunity arises.