酒店回复: Dear Richard, We at the Red Roof Inn Leesburg, VA are thrilled to have earned your perfect scoring of 5/5 in regards to your recent stay with us. In the future we would love for you to please consider adding detailed comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist
2.0分
情侣出游
原文
翻译提供方：Google
不
3.0分
其他
The room was clean and comfortable. The only issue we had was the neighboring room played their TV too loud most of the night and kept us awake.
展开
酒店回复: Dear Adrienne, Thank you for taking the time to share your experience at Red Roof Inn Baldwin. We're pleased to hear you found your room clean and comfortable. We sincerely apologize for the disturbance caused by the noise from the adjacent room. Rest assured, we will address this issue to ensure a more peaceful environment for all our guests in the future.We are committed to making immediate improvements to ensure that future guests do not experience these problems. Thank you for staying at Red Roof. We would love to have another chance to provide you with a better experience the next time you're in town.Sincerely,ViktorRed Roof Management RediResponse Specialist
3.0分
商务出差
The room worked good for what it was. Don’t expect four star accommodations out of a one star venue, and all will be good.
展开
酒店回复: Dear James,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Baldwin. We're glad you found our accommodations suitable for your needs. We aim to deliver a positive experience for all our guests and we regret that this was your takeaway during your visit.Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,JoeRed Roof ManagementRediResponse Specialist
我的宅度假
我订了这间房，想一个人享受宅度假。虽然房源介绍里说有游泳池，但到了之后才发现游泳池永久关闭了。我很不满意，因为这是虚假宣传。我的床罩上有个烧穿的洞，不过除此之外，其他方面我都挺满意的。每次我走出房间，都没听到任何喧闹的声音。我不会说我感觉很安全，因为任何地方都可能发生意外，但总的来说，我绝对会再次选择这里，享受另一个独自宅度假。
红屋顶旅馆为旅途中的旅客提供了一个不错的休息场所。总体来说我很满意，只是浴缸不太干净。房间其他部分还可以，浴室花了点时间才打扫干净。床是弹簧床垫，但睡得还不错。毛巾和洗漱用品都很充足。我晚上10点入住，早上6点退房，所以大部分时间都在睡觉。
我的入住体验
房间干净整洁。
但是客房服务速度很慢，打扫房间和铺床都很慢。
我遇到了维修人员，他很热心地帮我安排了人来打扫房间。
他叫理查德，人很好。
酒店很旧，需要翻新。
但对于我的旅行来说还可以。
我想我不会再住这家酒店了。
因为他们没有游泳池。
早餐简直糟糕透了。
第三次入住
房间很干净，住了三晚。房间没有任何问题，这是我第三次住这里了。就活动地点而言，这里是最近也是最便宜的住宿。虽然没什么特别的，但满足基本需求。下次来这里我还会住这里。
由于旅途延误，我到达酒店时已经很晚了，询问是否可以中午办理退房，却被非常粗鲁生硬地拒绝了。我说即使这样我也愿意支付费用。虽然觉得这很糟糕，但总体来说，这家酒店还不错。
态度不错。
旁边就是个卡车休息站。凌晨两点还有车辆飙车。非常吵闹。房间很干净，但有些陈旧，需要翻新一下。
好的
不
The room was clean and comfortable. The only issue we had was the neighboring room played their TV too loud most of the night and kept us awake.
The room worked good for what it was. Don’t expect four star accommodations out of a one star venue, and all will be good.