酒店回复: Thank you for sharing your feedback and for recognizing our team’s good service attitude. We truly appreciate your comments and are glad our hospitality stood out during your stay.We’ll continue working hard to enhance every aspect of the guest experience so your next visit will be even more enjoyable. If you're ever in the area again, we hope to have the opportunity to host you and provide an even better experience—one that earns a higher rating next time.
4.0分
其他
原文
翻译提供方：Google
我住过两次，他们都没有退还我的押金。
展开
酒店回复: Thank you for bringing this to our attention. We’re very sorry to hear about the issue with your security deposit. Please know that deposit returns are processed automatically after checkout, but depending on your bank, it may take several business days to reflect. We’d be happy to look into this further for you — please contact our front desk directly so we can assist in resolving the matter as quickly as possible.
5.0分
其他
方便、環境不錯
展开
酒店回复: Thank you very much for your review. Hope to see you soon at La Quinta Inn & Suites North Orem.
3.0分
其他
展开
It was very noisy alot of soccer kids running up and down the hall way making noise up to 1130 at night. No adult supervision. Even in the lobby and no one said anything to them atleast hold it down a notch
展开
酒店回复: Thank you for sharing your feedback. We’re truly sorry to hear about the noise disturbance during your stay. We understand how frustrating it can be when other guests are not considerate, especially late at night. Our team does its best to monitor hallways and address disruptions promptly, and we regret that this situation wasn’t resolved sooner.We appreciate you bringing this to our attention, as it helps us reinforce our quiet hours and ensure a more restful environment for all guests in the future.If you're ever in the area again, we hope to have the opportunity to host you and provide an even better experience—one that earns a higher rating next time.
5.0分
商务出差
展开
The room was clean and well appointed. Our stay was very nice.
The most delightful surprise was the exceptionally kind and helpful front desk attendant.
When we travel to this area we will stay at this property.
展开
酒店回复: Dear Keena,Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay and found your room clean and comfortable. It’s especially rewarding to know our front desk team made such a positive impression — we’ll be sure to share your feedback with them.If you're ever in the area again, we hope to have the opportunity to host you and provide an even better experience—one that earns a higher rating next time.Best regards,Anna, Front Desk Manager
4.0分
其他
Room was clean and updated. Staff was friendly and responsive. Common areas were dated. Road noise from outside is my only complaint with the hotel.
展开
酒店回复: Dear Jeff,Thank you for taking the time to share your feedback. We’re pleased to hear you enjoyed your clean, updated room and that our friendly team made a positive impression during your stay. We appreciate your comments regarding the common areas and road noise — they help us identify ways we can improve the overall guest experience.If you're ever in the area again, we hope to have the opportunity to host you and provide an even better experience—one that earns a higher rating next time.Best regards,Anna, Front Desk Manager
3.0分
其他
展开
Only one ice machine cleared down on the bottom level our AC didn’t work in. The breakfast was not very great. Started the jetted tub and a bunch of stuff came out of it.
展开
酒店回复: Dear Nick,Thank you for sharing your experience with us. I sincerely apologize for the issues you encountered with the ice machine, air conditioning, breakfast, and jetted tub. This is not the level of comfort and quality we aim to provide. Your feedback is very important, and I will be addressing these concerns with our team to ensure improvements are made.We truly value your comments and hope you’ll consider giving us another opportunity to provide you with a much better stay in the future.Best regards,Anna, Front Desk Manager
工作人员很友好。房间本身还可以。壁橱门坏了，关不上。卫生纸架从墙上掉了下来，房间里有一些奇怪的声音。我想是冰箱的声音。
至于电视，你必须用手机连接。这很奇怪，也让人有点沮丧。我花了几分钟才弄明白。
床很好，毛巾也很多。我们可能不会再住那里了。
以这个价格来说，这里还算可以。
住得不错。房间很干净，早餐也很好。
服务态度好
我住过两次，他们都没有退还我的押金。
方便、環境不錯
It was very noisy alot of soccer kids running up and down the hall way making noise up to 1130 at night. No adult supervision. Even in the lobby and no one said anything to them atleast hold it down a notch
The room was clean and well appointed. Our stay was very nice.
The most delightful surprise was the exceptionally kind and helpful front desk attendant.
When we travel to this area we will stay at this property.
Room was clean and updated. Staff was friendly and responsive. Common areas were dated. Road noise from outside is my only complaint with the hotel.
Only one ice machine cleared down on the bottom level our AC didn’t work in. The breakfast was not very great. Started the jetted tub and a bunch of stuff came out of it.