酒店回复: Dear Rob, We are so sorry to hear about your experience during your stay. We would have been happy to have moved you to another room had we of known about these issues. We strive to make every guest comfortable during their stay. Our apologies on falling short for you and your stay.
酒店回复: Dear Holly,Thank you for taking a moment to share your review with us. We're delighted to hear you enjoyed your clean accommodations and found the beds comfortable. We apologize that the coffee was not hot and appreciate your recommendation for adding coffee pots in the rooms. It was a pleasure having you as our guest, and we hope to welcome you back again soon.
酒店回复: Thankyou Audra for the feedback. I appreciate it. Yes unfortunately the city of Whitefish has size limits on business signs. I totally understand your comment. I wish we could have a bigger sign as well. I do hope you come back to visit us. Take care and have a great week.
酒店回复: Spencer, We're sorry you experienced and issue with our pool, we normally have the temp set to 80 in the summer time. And our property does not advertised having a hot tub.
酒店回复: Claire, Thank you for taking the time to tell us your about your experience while staying here at the Baymont in Whitefish. We are working hard everyday to insure all of our guest have a wonderful experience during their visit. We hope that you will come and visit us again.
酒店回复: We want all of our guests to feel safe. That is why we installed a whole new lock system recently. If you have question re: elevators or other amenities please feel free to reach out to the hotel prior to booking. We hope you choose Baymont in the future Thank you
酒店回复: Thanks for taking the time to respond. However, our website clearly states we do not have an elevator. As for the hot tub, it is not advertised either as it has been out of order for the last 3 years. We would love to bring it back for our valued guests, but as you know, repairs such as these are quite costly. We want to do it right and make sure our guests are satisfied. We would be happy to provide alternative lodging suggestions if needed. Have a wonderful day.
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翻译提供方:Google
房间干净、安静。
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酒店回复: Thank you so much for the great review. We appreciate the kind words and we hope you will come back for another visit. Take care and have a wonderful day
糟糕的住宿
千万不要住在这家酒店!洗衣房的撞击声和前台工作人员的吵闹声让我们整晚都睡不着,而且我们住在二楼。房间有两扇相邻的门,门把手坏了,所以你甚至不确定门是否锁上了。每晚 140 美元,住宿体验太糟糕了。
房间干净漂亮。床很舒服。有一点需要改进,就是房间里要有小咖啡壶和咖啡包。我知道他们提供早餐,但我去喝咖啡的时候,咖啡很凉,不热。否则,我会再去那里。
我喜欢我们住在一楼,所以我们的房间可以通往室外停车场,这对行李寄存非常方便。早餐很简单。由于酒店位于其他商业建筑后面,所以在黑暗中很难找到。我们只在那里住了一晚,住宿期间没有遇到任何问题。
极地跳水池,没有热水浴缸 - 太糟糕了
我们一家人住在这里,我们选择这家酒店是因为它有游泳池,但它就像极地跳水池一样,太冷了,热水浴缸坏了 - 里面根本没有水。这真是太糟糕了,因为我有两个小孩,他们非常期待游泳池。
我们订了 2 个房间。其中一个房间只有 1 盏灯能用。向前台报告后,前台给我们安排了另一个房间。两个房间都有下水道的味道。早餐区有捕鼠器。
我的房间干净舒适。2011 年 9 月 10 日的前台服务员给我留下了深刻印象,她还负责早餐室的服务。她工作非常勤快,所有东西都备齐了。
它位于几家商店后面,感觉有点不安全。游泳池和热水浴缸看起来不够干净,无法使用。早餐不错。没有电梯,所以我们拖着 2 个 50 磅重的行李箱爬楼梯
没什么特别的,但床很舒服,早餐很棒,为我们办理入住手续的女孩很出色!做早餐的女孩很有效率,不停地确保一切都备齐了!
远离温德姆酒店!两晚住了两家酒店,热水浴缸都坏了。游泳池没有加热。怀特菲什没有电梯。我们不会再选择温德姆酒店了。
房间干净、安静。