Apon checking in we go to the room and it wasn’t cleaned then waited 2 hours and 2 phone calls later to get moved to a different room. Breakfast was only cereal and yogurt. People outside running back and forth screaming at each other.
1.0分
其他
Horrible be aware u will need $100 deposit and a bank card and horrible hotel no wifi and it stinks
2.0分
家庭亲子
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The floor was nasty, mold in the bathroom, the refrigerator was nasty and froze up, the microwave didn't work. The door going in to the roomhad been kicked in and the frame was 1 inches off the waty,the Ac was nasty .
There was gunshots both nights we were there.
The only good thing was the bed was comfortable.
1.0分
家庭亲子
The worst facilities were dirty inside and out, the shower didn't work, the room floor was disgusting
2.0分
其他
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The woman working the front desk on the evening of 7/25 was the best part of the stay. She said she had been working all day but still had a smile on her face. She was
1.0分
其他
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First room I go in it’s stuffy and hot the ac is broken & when I walk in the restroom water all over the floor tries to call front desk phone doesn’t work. Lady switches are room the ac unit is louder than the tv the mattress covers have stains on them & the toilet constantly runs the shower turns on brown water comes out then goes normal I just let it go because I’m beyond exhausted ur I deserve a refund a discount something for this inconvenience
2.0分
其他
Lots of holes in walls and ceiling above shower. I came for a medical procedure and was unable to take a shower. It did not work.
2.0分
其他
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To start with the type of room i reserved was not cleaned and ready. The room i was offered have no tv remote and a unworking fridge. The microwave was non working too. I was also charged a 25.00 fee for check in that was not on my reservation. I wouldn't recommend this place at all.
4.0分
家庭亲子
manager at check-in was very nice
several room changes were needed, and she was professional and helpful.
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酒店回复: Thank You for choosing the Days Inn Charlotte Northlake. I hope you enjoyed your stay with us.I am sorry about the few room changes that you experience. We strive for exceptional customer service. Kindly contact me, if you have any questions and/or comments regarding your stay.I look forward to seeing you again soon!Warmest Regards
1.0分
家庭亲子
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They gave me a room an entire family was staying in. Second room had stains all over the bottoms of the bed missing refrigerator and a bad smell. My key was deactivated mid stay and had no way to get in the room . Microwave didn’t work and people were constantly fighting above me. The worst hotel I’ve ever stayed in.
Apon checking in we go to the room and it wasn’t cleaned then waited 2 hours and 2 phone calls later to get moved to a different room. Breakfast was only cereal and yogurt. People outside running back and forth screaming at each other.
Horrible be aware u will need $100 deposit and a bank card and horrible hotel no wifi and it stinks
The floor was nasty, mold in the bathroom, the refrigerator was nasty and froze up, the microwave didn't work. The door going in to the roomhad been kicked in and the frame was 1 inches off the waty,the Ac was nasty .
There was gunshots both nights we were there.
The only good thing was the bed was comfortable.
The worst facilities were dirty inside and out, the shower didn't work, the room floor was disgusting
The woman working the front desk on the evening of 7/25 was the best part of the stay. She said she had been working all day but still had a smile on her face. She was
First room I go in it’s stuffy and hot the ac is broken & when I walk in the restroom water all over the floor tries to call front desk phone doesn’t work. Lady switches are room the ac unit is louder than the tv the mattress covers have stains on them & the toilet constantly runs the shower turns on brown water comes out then goes normal I just let it go because I’m beyond exhausted ur I deserve a refund a discount something for this inconvenience
Lots of holes in walls and ceiling above shower. I came for a medical procedure and was unable to take a shower. It did not work.
To start with the type of room i reserved was not cleaned and ready. The room i was offered have no tv remote and a unworking fridge. The microwave was non working too. I was also charged a 25.00 fee for check in that was not on my reservation. I wouldn't recommend this place at all.
manager at check-in was very nice
several room changes were needed, and she was professional and helpful.
They gave me a room an entire family was staying in. Second room had stains all over the bottoms of the bed missing refrigerator and a bad smell. My key was deactivated mid stay and had no way to get in the room . Microwave didn’t work and people were constantly fighting above me. The worst hotel I’ve ever stayed in.