Horrible experience!! Unfriendly staff at front desk and cats all around the front entry door (also two vagrants hanging around outside). Our room was hot with a horrible musty smell when we first walked in and very outdated. Do not recommend!!
1.0分
其他
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Booked and paid for a room on July 9th. Let me repeat this July 9th. Arrived at the room on July 12th and was told I didn't have a room because I booked through a 3rd party so it took 3 days for you to tell me that. Than why didn't you refund me my money or email me. You gave my room to someone willing to pay more and thought it was okay to give me that sorry excuse. Next step Corporate.
4.0分
其他
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Nice and comfortable
My stay was nice and comfortable. It was quiet. The employees that I saw and interacted with were professional. I didn't have breakfast so I can’t talk about that. The room was clean, however, there were dirt and debris behind the corner chair. I’m not sure if they have a schedule of deep cleaning where the furniture will have to be moved to get all the areas of the room cleaned. I would return.
5.0分
其他
Room was nice. No hair dryer. Other than that everything was great.
4.0分
其他
Great location , walk to food etc, staff super nice , great free breakfast
3.0分
其他
There was only 1 ice machine and when I go ice there was dirt and mold in the ice.
2.0分
其他
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NOT ADA friendly. Couldn't get in bed or shower!!!
I am disabled . Use a walker and cane. I requested a room that would suit my needs. All the pictures show disabled bathroom and emphasized wheelchair and disability accesss. I requested being near an elevator due to my disability and I use a walker. They do d put ,e in a room by the elevator but my room was dar fromADA standards. I couldn't even get on bed. Front desk gave us a step stool. My friend had to lift my mom and I into and out of the hotel fh beds with gate belts. My mom and I couldn't shower. I was looking forward to a shower, I was told there are only 4 ADA rooms and on the first floor. When I checked in they were well aware of my disability and my mom being frail and elderly. There was no water pressure in the sink and we were pretty much stuck on the bed once we got on. Our friend was up all night helping us to the bathroom. The staff was nice. Especially the man working buffet . Trevell I believe was his name. He let us take our time and was so kind and patient with my friends 5 year old who also had to get help into the bed. Our room key stopped working at 10:45.check out was 11. Told needed to book and pay for 2 rooms to get ADA room with 2 queens. This place mainly advertised bein ADA friendly. My back hurts from bring hoisred up all night. If she hadn't lifted us we couldn't have used beds.NOT ADA friendly.i wanted to be sure there was an elevator since I'm disabled didn't need one if ADA was only first floor. Employees should know the hotel . I don't .
5.0分
其他
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Moved my daughter from Baymont Orangeburg (lots of sketchy people hanging out around that motel where the room you enter is easily seen) to Sleep Inn and it was a wonderful stay! She felt safe, room was clean, breakfast was good!!
5.0分
家庭亲子
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They were phenomenal, the hospitality was amazing and the food was great. Our room was clean and it smelt nice the bathroom was excellent, we will be coming back!!
2.0分
其他
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Could Use TLC
Stayed in many Sleep Inns but this one was not up to standard. Rooms were not clean and it needed a refresh for sure. Staff were friendly and accommodating. Easy exit off I26 but I don’t think I’d stay again. Too bad. I really like Sleep Inn.
Horrible experience!! Unfriendly staff at front desk and cats all around the front entry door (also two vagrants hanging around outside). Our room was hot with a horrible musty smell when we first walked in and very outdated. Do not recommend!!
Booked and paid for a room on July 9th. Let me repeat this July 9th. Arrived at the room on July 12th and was told I didn't have a room because I booked through a 3rd party so it took 3 days for you to tell me that. Than why didn't you refund me my money or email me. You gave my room to someone willing to pay more and thought it was okay to give me that sorry excuse. Next step Corporate.
Nice and comfortable
My stay was nice and comfortable. It was quiet. The employees that I saw and interacted with were professional. I didn't have breakfast so I can’t talk about that. The room was clean, however, there were dirt and debris behind the corner chair. I’m not sure if they have a schedule of deep cleaning where the furniture will have to be moved to get all the areas of the room cleaned. I would return.
Room was nice. No hair dryer. Other than that everything was great.
Great location , walk to food etc, staff super nice , great free breakfast
There was only 1 ice machine and when I go ice there was dirt and mold in the ice.
NOT ADA friendly. Couldn't get in bed or shower!!!
I am disabled . Use a walker and cane. I requested a room that would suit my needs. All the pictures show disabled bathroom and emphasized wheelchair and disability accesss. I requested being near an elevator due to my disability and I use a walker. They do d put ,e in a room by the elevator but my room was dar fromADA standards. I couldn't even get on bed. Front desk gave us a step stool. My friend had to lift my mom and I into and out of the hotel fh beds with gate belts. My mom and I couldn't shower. I was looking forward to a shower, I was told there are only 4 ADA rooms and on the first floor. When I checked in they were well aware of my disability and my mom being frail and elderly. There was no water pressure in the sink and we were pretty much stuck on the bed once we got on. Our friend was up all night helping us to the bathroom. The staff was nice. Especially the man working buffet . Trevell I believe was his name. He let us take our time and was so kind and patient with my friends 5 year old who also had to get help into the bed. Our room key stopped working at 10:45.check out was 11. Told needed to book and pay for 2 rooms to get ADA room with 2 queens. This place mainly advertised bein ADA friendly. My back hurts from bring hoisred up all night. If she hadn't lifted us we couldn't have used beds.NOT ADA friendly.i wanted to be sure there was an elevator since I'm disabled didn't need one if ADA was only first floor. Employees should know the hotel . I don't .
Moved my daughter from Baymont Orangeburg (lots of sketchy people hanging out around that motel where the room you enter is easily seen) to Sleep Inn and it was a wonderful stay! She felt safe, room was clean, breakfast was good!!
They were phenomenal, the hospitality was amazing and the food was great. Our room was clean and it smelt nice the bathroom was excellent, we will be coming back!!
Could Use TLC
Stayed in many Sleep Inns but this one was not up to standard. Rooms were not clean and it needed a refresh for sure. Staff were friendly and accommodating. Easy exit off I26 but I don’t think I’d stay again. Too bad. I really like Sleep Inn.