酒店回复: Hi Amber,Thank you for your feedback. We’re very sorry to hear that your experience didn’t meet your expectations.We would like to clarify that all our rooms are carefully inspected prior to check-in, and our team always does its best to accommodate guest requests when possible. We regret that the situation felt uncomfortable — that’s never our intention.We appreciate you bringing this to our attention and will review your comments with our staff to ensure every guest feels welcome and at ease.Sincerely,
酒店回复: Bonjour Nathalie,Un grand merci pour votre magnifique commentaire et pour avoir séjourné chez nous pendant 5 nuits ! Nous sommes ravis que la propreté, le confort, ainsi que la gentillesse de notre équipe aient contribué à rendre votre séjour agréable.Nous prenons bonne note de votre remarque sur l’aspect écologique et le manque de fruits frais au petit déjeuner — vos suggestions sont précieuses et nous aideront à nous améliorer.Merci encore pour votre confiance, et nous espérons vous accueillir à nouveau lors d’un futur voyage !Chaleureusement,
4.0分
其他
原文
翻译提供方:Google
没问题
欢迎非常热烈,房间很好,不幸的是没有打扫。仅限请求后第三天。早餐还不错。
5.0分
情侣出游
原文
翻译提供方:Google
前台Mike的服务非常棒!他是一个很棒的人,热爱自己的工作并且做得很好。
3.0分
情侣出游
原文
翻译提供方:Google
对于过夜来说一切都还不错。
展开
酒店回复: Ms.Richter thank you for your review hope to see you again and make your stay better than this time we would gladly make your stay better
5.0分
情侣出游
原文
翻译提供方:Google
工作人员服务周到,设施一流
2.0分
其他
展开
Disappointed
Upon arrival the clerk took my ID and said they were in shift change and another clerk would assist me. She then disappeared, with no employee in sight. After 10 minutes she walked out of the hotel. 20 minutes later and after ringing the buzzer repeatedly someone xame out to check us in. Rooms have no phones and tissue dispensers in the bathroom with no tissues. Flimsy shower head dangling from the wall, taking a shower was a challenge. A/C would turn off unless it stayed at the lowest setting (61°F). Had to drive back to the front desk to get a remote for the TV. The TV was a Roku Smart TV with just 2 or 3 local channels and everything else was apps you had to pay to view. Uncomfortable surroundings. On our last night a character diagonally taking up 2 parking spaces with a pickup was working on a dismantled old motorcycle at 1AM in front of our room. The only 2 good things about the place was a very comfortable bed and good buffet full breakfast. Room had iron, ironing board, and hair blowdryer but no safe. Will not return to this place.
展开
酒店回复: Dear Guest, thank you for taking the time to share your experience. We are sorry to hear you had this experience. We strive daily to make sure each and everyone of our guest has a positive and comfortable stay. The concerns here will be addressed accordingly. Please consider giving us another chance. Thank you
5.0分
商务出差
Awesome place got a pool and bar very rare for the price and staff and owner are very friendly always stay here when I’m in the area of need
酒店回复: Thanks for staying with us. We appreciate your feedback!
酒店非常好,位置方便,周边方便,环境很好,像度假村,也安静,老板是华人,很热情,把房间给升级大房间,还安排了延迟退房,早饭也不错,好评!
之前住过这家酒店,虽然有些小翻新,但变化不大。电视是我在酒店房间里见过比较大的。员工很有礼貌,早餐还可以。就价格而言,房间还不错。
总经理非常专横,让人感到不舒服。我入住后去了我的第一个房间,房间很脏,我拍了一段视频给他看,他告诉我没有其他房间了,但他们却要给我别人的预订,就好像我应该庆幸第二个房间没有智能电视一样,这也是原因之一。第三间房间也很脏,客房服务人员也很差劲,都是因为总经理本人,我们不会再去了。
住宿 5 晚。酒店非常干净,团队非常友善、细心。舒適度很好。虽然不是很豪华,但考虑到低廉的价格,比我担心的要好得多。我因为环保方面的原因给了它一个差评,但全国都是这样,因为到处都是一次性餐具。除新鲜水果外,自助早餐的品种丰富。我们距离高速公路不远,所以非常方便,虽然有点噪音,但可以忍受。简而言之,物超所值!
没问题
欢迎非常热烈,房间很好,不幸的是没有打扫。仅限请求后第三天。早餐还不错。
前台Mike的服务非常棒!他是一个很棒的人,热爱自己的工作并且做得很好。
对于过夜来说一切都还不错。
工作人员服务周到,设施一流
Disappointed
Upon arrival the clerk took my ID and said they were in shift change and another clerk would assist me. She then disappeared, with no employee in sight. After 10 minutes she walked out of the hotel. 20 minutes later and after ringing the buzzer repeatedly someone xame out to check us in. Rooms have no phones and tissue dispensers in the bathroom with no tissues. Flimsy shower head dangling from the wall, taking a shower was a challenge. A/C would turn off unless it stayed at the lowest setting (61°F). Had to drive back to the front desk to get a remote for the TV. The TV was a Roku Smart TV with just 2 or 3 local channels and everything else was apps you had to pay to view. Uncomfortable surroundings. On our last night a character diagonally taking up 2 parking spaces with a pickup was working on a dismantled old motorcycle at 1AM in front of our room. The only 2 good things about the place was a very comfortable bed and good buffet full breakfast. Room had iron, ironing board, and hair blowdryer but no safe. Will not return to this place.
Awesome place got a pool and bar very rare for the price and staff and owner are very friendly always stay here when I’m in the area of need