酒店回复: Hi QingThank you for taking the time to complete our survey. Your feedback is valuable to us, and we appreciate your ratings.We are sorry to see that we didn’t exceed your expectations, your concerns have been addressed with our team to ensure action is taken immediately to make improvements.It has been our pleasure to serve you. We hope that in the near future you will select us once again as your resort vacation destination.
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工作人员非常乐于助人,但房间又旧又破!气味很烦人……
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酒店回复: Good afternoon Hiranoi Family,We are so sorry for any inconvenience this may have encountered here with us. If you come back, please ask for a manager so we can assist you with getting a amazing room. Thank you so much for your feedback.Regards, Aqua Sol Team
酒店回复: Hello Our Valued Guest,Thank you for choosing Aqua Sol. We appreciate you taking the time to complete the survey. We are happy that enjoyed your stay with us. We are sorry for any challenges you experienced during your stay with us and appreciate the feedback provided through the completion of the survey. Thanks for making us aware. will address the issues mentioned. We hope that we will remain your vacation destination of choice.
我们去迪士尼世界,所以找了附近的酒店。因为听说这里有接驳车,就选了丽池提基酒店。里面的游泳池开放到很晚,可以在那儿尽情玩水,泳池边卖的食物也很好吃。房间里有厨具和电热水壶,我真后悔没带泡面来,哈哈。总之,玩得很开心!
太棒了,玩得很开心,我们全家有很多事情可以做。我非常乐意再次光临。
我打电话反映马桶上有污渍和异物,他们说会派客房服务来处理,但一直没人来。地板也不干净,我也提了,但同样没有任何改进。
这度假村真棒!我之前从没听说过,但它位置很好,去哪儿都方便。房间很干净,客服服务也特别好。期待下次再来!
我们在这里度过了愉快的时光。房间宽敞、干净、现代化,比我预期的要好很多。
度假村的景观很好,设施也很完善。
总的来说还可以
工作人员非常乐于助人,但房间又旧又破!气味很烦人……
不錯
房間很寬敞,設備齊全,出乎意料有兩間浴室,我們住宿了十晚,整體而言經驗很不錯,是個很適合度假的地方,也可以透過簡訊隨時跟飯店溝通需求跟反應問題。飯店內有很多有休閒設施可以使用,像是有簡單滑水道的游泳池、踏板船、腳踏車、健身房等等,很不錯。
缺點有兩項:我們是因為有提供環球影城和迪士尼接駁而住這邊,接駁車雖說是免費但其實包含在每天25美金(稅前)的設施使用費內。另外,接駁車是跟第三方合作,途中會接很多飯店的遊客,這間飯店距離較遠,所以需要比較早起床,比較晚回來,而且我們旅途期間還發生一次不愉快經歷:接駁車遲到一小時,回到飯店已經凌晨。建議大家如果為了接駁車選擇這家可以再考慮。
另外,房間是每隔幾天打掃一次,但是打掃人員有點粗心。我們房間內跟門口出現了一整包的毛巾,房間內的地板也沒有打掃乾淨。