酒店回复: Dear Guest,We are sad to see you unhappy. On behalf of our entire team, I would like to apologize for the inconvenience you faced regarding the roaches. We will surely forward your valuable feedback to our team for improvements. Our Team hopes to serve you better next time. Please give us another chance to improve our services.
4.0分
商务出差
原文
翻译提供方：Google
一个安静的休息场所。
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酒店回复: Dear Guest,I’m glad to hear you found the place quiet and restful! It’s always nice to have a peaceful environment to unwind. We hope to welcome you back for another relaxing stay soon!
2.0分
其他
原文
翻译提供方：Google
水从淋浴水龙头漏出。
无法拉下窗帘。透过没有遮盖的窗户的外部光线扰乱了睡眠。
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酒店回复: Hi Simon,We apologize for the inconvenience you experienced with the leaking shower faucet and the window shade. Your feedback is important to us, and we will promptly address these issues to ensure a more comfortable and restful stay for our guests. Thank you for bringing this to our attention.
1.0分
其他
原文
翻译提供方：Google
很老的酒店
电梯和走廊很脏
早餐低于平均水平，大部分物品都缺失，显示屏空空如也
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酒店回复: Hi Abdo,I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.
5.0分
情侣出游
原文
翻译提供方：Google
非常漂亮又干净，我们非常喜欢它
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酒店回复: Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.
3.0分
其他
原文
翻译提供方：Google
遥控电视不起作用。浴缸不排水。而且小吃店没有无糖汽水可供选择。
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酒店回复: Hi Scott,Your feedback is important to us as it gives us an opportunity to improve our service. We take your comments seriously and hope to have the opportunity to deliver the experience you have come to expect in the near future.
3.0分
其他
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Was told about the renovations upon arrival, the whole lobby was being torn apart. I do appreciate the honesty, it was a comfortable stay for the money. Water pressure in the shower wasn't hard enough to wash out any kind of shampoo, but we managed.
2.0分
其他
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Carpet in the room was filthy. The sheets on one of the beds had stains. I found a dead roach on the floor. There is mold growing in the air-conditioning vent. The smoke/fire alrm was hanging from the ceiling by a wire. ******* said room included breakfast, but no breafast was included. Since the whole bottom ground floor is under construction. The staff was very friendly.
2.0分
家庭亲子
Roaches and pot smell with fabuloso to mask the scent unless you're desperate to find a place to spend the night stay away
我的住宿体验非常好。我住了3晚，房间每天都有人打扫。酒店很安静，地理位置也很好。
请阅读评论！这家酒店简直糟透了！我们住的房间马桶冲不上来，我们换到了另一个没有打扫过的房间。浴缸里有蟑螂，地毯上到处都是脚趾甲，床单上有虫子，窗户太糟糕了，根本看不到外面，地毯下面有洞，脚踝可能会扭到，窗户没有密封，房间里有烟味。我们联系了酒店，在开庭后，他们迅速退还了三晚的房费，并换到了另一家酒店。接下来，酒店管理层会在这个评论中添加一些内容，告诉未来可能入住的客人完全相反的内容。阅读评论，然后逃跑！
一个安静的休息场所。
水从淋浴水龙头漏出。
无法拉下窗帘。透过没有遮盖的窗户的外部光线扰乱了睡眠。
很老的酒店
电梯和走廊很脏
早餐低于平均水平，大部分物品都缺失，显示屏空空如也
非常漂亮又干净，我们非常喜欢它
遥控电视不起作用。浴缸不排水。而且小吃店没有无糖汽水可供选择。
Was told about the renovations upon arrival, the whole lobby was being torn apart. I do appreciate the honesty, it was a comfortable stay for the money. Water pressure in the shower wasn't hard enough to wash out any kind of shampoo, but we managed.
Carpet in the room was filthy. The sheets on one of the beds had stains. I found a dead roach on the floor. There is mold growing in the air-conditioning vent. The smoke/fire alrm was hanging from the ceiling by a wire. ******* said room included breakfast, but no breafast was included. Since the whole bottom ground floor is under construction. The staff was very friendly.
Roaches and pot smell with fabuloso to mask the scent unless you're desperate to find a place to spend the night stay away