Very limited choice of food to purchase, both snacks and food to cook. We had to leave the hotel to find some place to eat. Most La Quinta have a large variety of microwave foods to purchase, as well as snacks.
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酒店回复: Mr. Burdette,Thank you for taking the time to tell us about your recent experience. I am sorry to hear the frozen foods and snack options did not meet your expectation. Your feedback and experience are important to us. Thank you for helping us imporove yours and other guest's future expereince through your comments.Safe travels,La Quinta Inn & Suites by Wyndham - Kenenwick, WA
4.0分
其他
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A designated parking area for towing vehicles is convenient, as it allows us to easily inspect our equipment.
However, the breakfast experience was highly unsatisfactory. Despite having stayed at numerous hotels, the quality of the food was noticeably poor. The bread and bagels were stale, and the biscuits were cold. Additionally, the absence of gloves during the preparation process was concerning.
5.0分
商务出差
Parking lot was being repaved so was a little tricky the first night but was fine after that.
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酒店回复: Anthony,Thank you for taking the time to review your recent stay. I am glad to see it was overall pleasant. Your feedback and experience are important to us. Please do not hesitate to contact us directly with comments on how we can improve your future stay.Safe travel,La Quinta Inn & Suites by Wyndham - Kennewick, WA
5.0分
情侣出游
The room was clean. The staff was friendly and helpful. Parking was convenient.
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酒店回复: Terri,Thank you for taking the time to stay with us. I am pleased to hear that your experience was pleasant. Your feedback regarding our staff and facilities is very important to us. Please do not hesitate to contact us directly with any comments or suggestions on how we can enhance your future visits.Safe travel,La Quinta Inn & Suites by Wyndham - Kennewick, WA
3.0分
其他
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Very dirty bathroom floors
Th check in and out we’re fine. Generally not a bad experience, however, there were places that clearly hadn’t been cleaned in a long time. Bathroom floor behind toilet and under sink clearly hadn’t been swept any time recently. Makes me wonder how much cleaning is actually done and if anything is disinfected between guests.
5.0分
商务出差
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first stay at LaQuinta
Hotel was well kept except the stairwell had a lot of stains which almost looked like blood or Kool aide and carpets on second floor needing cleaning.
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酒店回复: Hi AlexWe were so happy to read your positive review! It means a lot to our team to know you enjoyed your stay and that we were able to provide you with a great experience. We hope to have the pleasure of welcoming you back again soon. I see your comment regarding stairwell carpet cleaning. I will ask maintenance person to take care of it.
4.0分
家庭亲子
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The employees were very nice. The property is a bit older. Our bathroom door was dirty. We didn't get our room cleaned or new towels during our stay until we asked for them.
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酒店回复: We were so happy to read your positive review! It means a lot to our team to know you enjoyed your stay and that we were able to provide you with a great experience. We hope to have the pleasure of welcoming you back again soon. I have addressed your concern regarding the bathroom and room cleaning to head maid.
3.0分
商务出差
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This property has been around for awhile and it shows it. Staff was very nice! Bed was comfortable and clean. Unfortunately our AC did not work properly so I woke up too warm in the night a few times, but honestly 1st world problems! A little deep cleaning and a little more variety at the breakfast and it be a solid contender for my business!!
地理位置非常便利。
伟大的
Very limited choice of food to purchase, both snacks and food to cook. We had to leave the hotel to find some place to eat. Most La Quinta have a large variety of microwave foods to purchase, as well as snacks.
A designated parking area for towing vehicles is convenient, as it allows us to easily inspect our equipment.
However, the breakfast experience was highly unsatisfactory. Despite having stayed at numerous hotels, the quality of the food was noticeably poor. The bread and bagels were stale, and the biscuits were cold. Additionally, the absence of gloves during the preparation process was concerning.
Parking lot was being repaved so was a little tricky the first night but was fine after that.
The room was clean. The staff was friendly and helpful. Parking was convenient.
Very dirty bathroom floors
Th check in and out we’re fine. Generally not a bad experience, however, there were places that clearly hadn’t been cleaned in a long time. Bathroom floor behind toilet and under sink clearly hadn’t been swept any time recently. Makes me wonder how much cleaning is actually done and if anything is disinfected between guests.
first stay at LaQuinta
Hotel was well kept except the stairwell had a lot of stains which almost looked like blood or Kool aide and carpets on second floor needing cleaning.
The employees were very nice. The property is a bit older. Our bathroom door was dirty. We didn't get our room cleaned or new towels during our stay until we asked for them.
This property has been around for awhile and it shows it. Staff was very nice! Bed was comfortable and clean. Unfortunately our AC did not work properly so I woke up too warm in the night a few times, but honestly 1st world problems! A little deep cleaning and a little more variety at the breakfast and it be a solid contender for my business!!