This place is extremely dirty and not at all like the website looks. The first room they gave us had a bed that literally had a huge hole in the middle of the bed. There was only one outlet that worked, and every time you tried to turn on the lights they would flicker like there was a bad connection
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酒店回复: Hi brandt2626, We are gutted to know that your recent stay at our property was not up to the mark. On behalf of our entire staff, please accept our sincere apologies. We take feedback very seriously, and please be ensured that we will work on your concerns diligently so that no other guest experiences what you did. We have briefed our housekeeping staff, and we will ensure a more stringent approach from here on, especially when it comes to enhancing our regular quality checks. We would hate to lose a valued guest like you and we sincerely hope you will give us another chance to host you better.
1.0分
其他
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Evil mgmt. The rudest u can deal with and they work together to mk it hardd for you to book at other places on purpose.. Its sad to have seen how she handles Americans & even wen they speak nice she puts them out for oddest rzns yet lets OTHERS OF QUESTIONABLE CITIZENSHIP HAVE FREE REIGN ON THE PROPERTY.
1.0分
家庭亲子
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Room was broken into we were forced out of room physically by manager Marissa, staff member male, security armed , staff worker Yolanda refused to check me into a clean sanitized room telling me I can go elsewhere
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酒店回复: Dear godess2023, Thank you for taking the time to share your experience. I am shocked to hear about the situations you encountered and would like to deeply apologize. I also would like to ensure you that comments like yours are not taken lightly and will be addressed immediately with our entire team. The description of your stay is highly unusual and does not represent the level of high standards we all aim to achieve. We do hope you allow us another opportunity on a future stay to show you, how we used your overall comments to improve.
This place is extremely dirty and not at all like the website looks. The first room they gave us had a bed that literally had a huge hole in the middle of the bed. There was only one outlet that worked, and every time you tried to turn on the lights they would flicker like there was a bad connection
Evil mgmt. The rudest u can deal with and they work together to mk it hardd for you to book at other places on purpose.. Its sad to have seen how she handles Americans & even wen they speak nice she puts them out for oddest rzns yet lets OTHERS OF QUESTIONABLE CITIZENSHIP HAVE FREE REIGN ON THE PROPERTY.
Room was broken into we were forced out of room physically by manager Marissa, staff member male, security armed , staff worker Yolanda refused to check me into a clean sanitized room telling me I can go elsewhere