There was no breakfast or even coffee and they advertised a breakfast. Leak in tub that got floor of bathroom wet all night
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酒店回复: Sorry for the inconvenience to the bathroom leak all night but we will issue to directly with team member and we are not providing breakfast at this time and there was coffee was provided in room for all and apologized for there advertising for breakfast. Thank you for staying with us and hopefully we will see you and have better experience with us.
3.0分
其他
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King mattress not real comfortable. Someone outside had a loud car running for an hour. My water shut down for an hour 1/2. Couldn’t connect to WiFi. I tried but couldn’t. Won’t stay again.
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酒店回复: Thank you for taking the time to share your feedback. We are truly sorry to hear about the series of issues you experienced during your stay, including the mattress comfort, loud noise from outside, water shutoff, and WiFi connectivity problems. We are actively investigating the issue with our mattress to ensure all our guests have a comfortable night's sleep. We apologize for the disturbance caused by the loud car and the hour and a half water shutoff, and we have already addressed the source of the noise and are working to prevent future occurrences. Regarding the WiFi, we have a technician looking into the connectivity issues to ensure a reliable connection for all our guests.
1.0分
其他
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Terrible - refund would be appreciated
So many problems...toilet took an hour to refill after a flush, carpet damp and dirty, bathroom light/fan noisy and bugs inside, bed creaked whenever someone turned over, tub pad dirty, ice machine no longer on site, pool closed and messy, stairwells falling apart, desk clerk did not follow up about slow toilet as promised, tv didn't work, sink faucet sprayed everwhere, water was leaking on the bathroom floor between tiles.....
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酒店回复: Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Knights Inn - Ottawa, KS Hotel Management
5.0分
家庭亲子
Clean room at a good price while enjoying an event in the area!
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酒店回复: Thank you for your wonderful review! We're thrilled you enjoyed our clean rooms at a great price and found our location convenient for your event. We look forward to welcoming you back on your next visit to the area.
3.0分
情侣出游
Pretty run down outside. Room was pretty clean and roomy inside. Staff was very nice. Okay for a night.
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酒店回复: Dear Valued Guest: Thank you so much for taking the time to leave a review for our team and for letting us know where you felt improvement was needed. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the Knights Inn - Ottawa, KS.
5.0分
其他
Knights Inn , Ottawa kansas
Very pleasant at front desk, very accommodating. Just n ed a smoke detector in room. Would stay again
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酒店回复: Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the Knights Inn - Ottawa, KS.
4.0分
商务出差
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I normally stay at properties that serve breakfast and this one didn't. The property was very accessible from the streets, it was clean, and everything worked properly inside the room.
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酒店回复: Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the Knights Inn - Ottawa, KS.
3.0分
其他
The facility is pretty worn out and not cleaned thoroughly. There was no breakfast served either.
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酒店回复: Dear Valued Guest: Thank you so much for taking the time to leave a review for our team and for letting us know where you felt improvement was needed. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the Knights Inn - Ottawa, KS.
4.0分
其他
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No housekeeping was there 5 days with no service. Had to go buy toilet paper. Ask for fresh towels never came. Had to take out our own trash. No breakfast served .
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酒店回复: Dear Valued Guest: Thank you so much for taking the time to leave a review for our team and for letting us know where you felt improvement was needed. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the Knights Inn - Ottawa, KS.
泳池坏了，制冰机也坏了。我们一行四个人，却只够一个人用的毛巾，而且根本没补充过。还好我们以为能游泳，自己带了毛巾。我们住了四天，只见过一次客房服务，而且他们还无缘无故地又刻薄又粗鲁。我真不推荐这家酒店，如果你非要住，记得带上你可能需要的所有额外物品。太让人失望了！
There was no breakfast or even coffee and they advertised a breakfast. Leak in tub that got floor of bathroom wet all night
King mattress not real comfortable. Someone outside had a loud car running for an hour. My water shut down for an hour 1/2. Couldn’t connect to WiFi. I tried but couldn’t. Won’t stay again.
Terrible - refund would be appreciated
So many problems...toilet took an hour to refill after a flush, carpet damp and dirty, bathroom light/fan noisy and bugs inside, bed creaked whenever someone turned over, tub pad dirty, ice machine no longer on site, pool closed and messy, stairwells falling apart, desk clerk did not follow up about slow toilet as promised, tv didn't work, sink faucet sprayed everwhere, water was leaking on the bathroom floor between tiles.....
Clean room at a good price while enjoying an event in the area!
Pretty run down outside. Room was pretty clean and roomy inside. Staff was very nice. Okay for a night.
Knights Inn , Ottawa kansas
Very pleasant at front desk, very accommodating. Just n ed a smoke detector in room. Would stay again
I normally stay at properties that serve breakfast and this one didn't. The property was very accessible from the streets, it was clean, and everything worked properly inside the room.
The facility is pretty worn out and not cleaned thoroughly. There was no breakfast served either.
No housekeeping was there 5 days with no service. Had to go buy toilet paper. Ask for fresh towels never came. Had to take out our own trash. No breakfast served .