酒店回复: Hi Frauke,Sounds like your stay had all the right touches for comfort and convenience! From the cozy king bed and spacious bathroom to the clean sofa and handy in-room amenities like the fridge, microwave, and sink, we’re happy to know these made your experience more enjoyable. It’s also great to hear the WiFi kept you connected and the hot and cold breakfast options helped start your day right. We truly appreciate your kind words and hope to welcome you back soon for another relaxing stay!
酒店回复: Hello Julie,We apologize for the inconveniences encountered during your stay. We appreciate your feedback on the cleanliness and facilities in the room. Rest assured, we will share your comments with our team for review. We also appreciate your feedback on the breakfast offerings and will ensure it is shared with the appropriate departments for improvement. Thank you again for sharing your experience with us.
酒店回复: Hi Daniel,We appreciate your feedback and are glad to hear that your booking experience with us went smoothly. We understand that road construction in the area might have caused inconvenience, and we apologize for any confusion regarding accessing our parking lot. Regarding the issue with the bathroom ceiling, please rest assured that we take maintenance concerns seriously and will address this matter promptly to ensure the safety and comfort of all our guests. Thank you for bringing these matters to our attention, and we hope to welcome you back for a more seamless experience in the future.
酒店回复: Hello,We're thrilled to hear that despite the initial hiccup, our dedicated front desk team swiftly resolved the issue and ensured your comfort by promptly relocating you to a new room. It's delightful to know that you found the accommodations impeccably clean and the beds exceptionally comfortable, offering the perfect respite after a weary journey. Knowing you would choose to stay with us again speaks volumes about your satisfaction, and we couldn't be happier to have earned your loyalty. Our team prides itself on delivering friendly service and ensuring a seamless experience, and we look forward to welcoming you back on your next journey through our convenient location.
1.0分
其他
原文
翻译提供方：Google
房间维护不善
水槽堵塞了
没有维修工可以修理
前台人员尝试了，结果半夜提出换房
绝对不值这个价，不会推荐给任何人
展开
酒店回复: Hello Rizwan, We apologize for the inconvenience you experienced with the room. We appreciate your feedback and will address this with our team to ensure a better stay for future guests. Thank you for bringing this to our attention.
2.0分
家庭亲子
原文
翻译提供方：Google
印象不太好，房间很脏，健身中心条件很差。我们遇到的工作人员非常有礼貌，乐于助人。
展开
酒店回复: Hello Corrie,Thank you for sharing your feedback with us. We appreciate your kind words about our staff members. We will pass on your comments regarding the cleanliness of the room and the fitness center to the relevant departments for review and improvement. We hope to have the opportunity to welcome you back in the future for an enhanced experience.
4.0分
其他
原文
翻译提供方：Google
美国之旅
酒店条件和清洁度都很好。友好的工作人员。早餐还可以。良好的性价比。会再次选择酒店。
展开
酒店回复: Hi Gaudenz,We're thrilled to hear that you found our hotel's condition and cleanliness up to your standards, as well as appreciated the friendliness of our staff. While we're glad you found the breakfast satisfactory, we always strive to improve and ensure it meets every guest's expectations. It's great to know that you found our price/performance ratio to be favorable, and we look forward to welcoming you back should you choose to stay with us again in the future.
5.0分
其他
展开
Room was clean & comfortable. Staff is very friendly. Breakfast is usually good. I didnt have it this time while traveling. Repeat guest here. A couple times a year.
展开
酒店回复: We truly appreciate your continued loyalty and are glad to hear that our rooms and friendly staff have consistently met your expectations. It’s great to know you find the accommodations clean and comfortable, and that our breakfast usually adds to a positive start to your day. We understand that travel plans sometimes prevent guests from enjoying all offerings, and we’re happy you still had a pleasant experience. Your repeat visits are valued, and it’s always rewarding to hear that returning guests continue to feel welcomed and comfortable during their stays.
1.0分
家庭亲子
展开
The property smelled musty and dirty. Sofa bed can almost not be considered a bed. We were only staying one night while driving through so it served it purpose with a decent price.
展开
酒店回复: Hello Laura,Thank you for sharing your feedback. We appreciate your comments regarding the musty smell and the sofa bed. Your input is valuable as it helps us identify areas for improvement. We're glad to hear that the pricing met your expectations for a one-night stay. We hope you had a safe journey and will consider staying with us again in the future.
干净整洁，员工很友好
位置优越
我们入住的是特大床套房。床很舒服。浴室宽敞，配有淋浴设施。淋浴水压充足。两台电视。沙发崭新干净。冰箱和微波炉很大。洗手池较小。早餐冷热可选。无线网络良好。
我们登记入住后，拿到了一间脏兮兮的房间的钥匙——淋浴间的柱塞坏了，床铺凌乱不堪，毛巾散落在地板上。下楼后，我们拿到了另一间房间的钥匙，房间很干净，但有一股霉味。空调关着，需要一段时间才能让房间凉快下来。所有东西都感觉很脏。我们不得不从前台拿毯子盖在折叠沙发上，因为床垫上有一个很大的棕色污渍。早餐还可以。在食物旁边有一个房间，你可以看到一位女士用微波炉加热煎蛋卷和香肠，然后把它们端出来放到热锅里。所有的东西看起来都很没有食欲。不过酒店确实有华夫饼机和包装好的松饼、酸奶和水果。这无疑是该地区最便宜的选择（但工作日也要 120 美元），现在我们知道为什么了。
最佳西方的预订很好；但由于该地区的道路施工；没有指示如何开车进入酒店停车场；这在晚上非常令人困惑……但有一件事不太好，那就是浴室的天花板；因为它即将因上面的积水问题而倒塌……笑脸 :)
我们的房间出了点问题，前台很快就帮我们解决了，并给我们换了一间新房间。经过一整天的旅行后，房间非常干净，床也非常舒服。下次旅行时还会住在这里。工作人员非常友好，位置也很好！
房间维护不善
水槽堵塞了
没有维修工可以修理
前台人员尝试了，结果半夜提出换房
绝对不值这个价，不会推荐给任何人
印象不太好，房间很脏，健身中心条件很差。我们遇到的工作人员非常有礼貌，乐于助人。
美国之旅
酒店条件和清洁度都很好。友好的工作人员。早餐还可以。良好的性价比。会再次选择酒店。
Room was clean & comfortable. Staff is very friendly. Breakfast is usually good. I didnt have it this time while traveling. Repeat guest here. A couple times a year.
The property smelled musty and dirty. Sofa bed can almost not be considered a bed. We were only staying one night while driving through so it served it purpose with a decent price.