酒店回复: Hi Frauke,Sounds like your stay had all the right touches for comfort and convenience! From the cozy king bed and spacious bathroom to the clean sofa and handy in-room amenities like the fridge, microwave, and sink, we’re happy to know these made your experience more enjoyable. It’s also great to hear the WiFi kept you connected and the hot and cold breakfast options helped start your day right. We truly appreciate your kind words and hope to welcome you back soon for another relaxing stay!

酒店回复: Hello Julie,We apologize for the inconveniences encountered during your stay. We appreciate your feedback on the cleanliness and facilities in the room. Rest assured, we will share your comments with our team for review. We also appreciate your feedback on the breakfast offerings and will ensure it is shared with the appropriate departments for improvement. Thank you again for sharing your experience with us.

酒店回复: Hi Daniel,We appreciate your feedback and are glad to hear that your booking experience with us went smoothly. We understand that road construction in the area might have caused inconvenience, and we apologize for any confusion regarding accessing our parking lot. Regarding the issue with the bathroom ceiling, please rest assured that we take maintenance concerns seriously and will address this matter promptly to ensure the safety and comfort of all our guests. Thank you for bringing these matters to our attention, and we hope to welcome you back for a more seamless experience in the future.

酒店回复: Hello,We're delighted to hear that you enjoyed your stay with us and found our accommodations and breakfast to your satisfaction. We apologize for any inconvenience regarding your reservation. Our team always strives to provide excellent service, and it's disappointing to hear about the miscommunication surrounding your arrival date. We appreciate your understanding and are glad that we were able to accommodate you despite the confusion. We'll review our procedures to ensure smoother experiences for our guests in the future.

酒店回复: Hello,We're thrilled to hear that despite the initial hiccup, our dedicated front desk team swiftly resolved the issue and ensured your comfort by promptly relocating you to a new room. It's delightful to know that you found the accommodations impeccably clean and the beds exceptionally comfortable, offering the perfect respite after a weary journey. Knowing you would choose to stay with us again speaks volumes about your satisfaction, and we couldn't be happier to have earned your loyalty. Our team prides itself on delivering friendly service and ensuring a seamless experience, and we look forward to welcoming you back on your next journey through our convenient location.

酒店回复: Hello Rizwan, We apologize for the inconvenience you experienced with the room. We appreciate your feedback and will address this with our team to ensure a better stay for future guests. Thank you for bringing this to our attention.

酒店回复: Hello Corrie,Thank you for sharing your feedback with us. We appreciate your kind words about our staff members. We will pass on your comments regarding the cleanliness of the room and the fitness center to the relevant departments for review and improvement. We hope to have the opportunity to welcome you back in the future for an enhanced experience.

酒店回复: Hi Gaudenz,We're thrilled to hear that you found our hotel's condition and cleanliness up to your standards, as well as appreciated the friendliness of our staff. While we're glad you found the breakfast satisfactory, we always strive to improve and ensure it meets every guest's expectations. It's great to know that you found our price/performance ratio to be favorable, and we look forward to welcoming you back should you choose to stay with us again in the future.

酒店回复: Hi Deborah,We're delighted to hear that you enjoyed your stay with us and found our staff to be friendly. Maintaining a clean environment is a top priority for us, and we're glad to hear that you were impressed with the cleanliness of both our facilities and the pool. Providing a warm and inviting atmosphere for our guests is something we strive for, and we're thrilled that you would recommend our hotel. Your satisfaction is our utmost priority, and we look forward to welcoming you back on your next visit.