酒店回复: Estimado huésped,Gracias por tomarse el tiempo para compartir su opinión sobre su estancia en Red Roof Inn Lewisville. Nos complace saber que apreció la amplitud y la organización de su habitación. También nos alegra que la piscina cumpliera con sus expectativas, aunque no tuvo la oportunidad de usarla.Gracias por elegir Red Roof. Esperamos que lo haga en su próxima visita.Atentamente,YnnaGerencia de Red RoofEspecialista en RediResponse
5.0分
商务出差
原文
翻译提供方：Google
最好的住宿地点
1.0分
商务出差
原文
翻译提供方：Google
服务很糟糕
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酒店回复: Querida alma,Gracias por tomarse el tiempo para contarnos sobre su estadía en el Red Roof Inn Lewisville. Lamento que tu experiencia no haya cumplido con tus expectativas. Acepte nuestras más sinceras disculpas por el encuentro que describió haber tenido con nosotros. Nuestro objetivo principal es brindar a todos nuestros huéspedes una experiencia de cinco estrellas, por lo que estoy muy decepcionado de ver su puntuación de 1/5.En Red Roof, nuestra intención es que usted confíe en nuestras capacidades para prevenir problemas similares en el futuro. Tenga en cuenta que lo valoramos como nuestro huésped y apreciamos su negocio. Sería un placer que se hospedara con nosotros nuevamente en el futuro para mostrarle los avances positivos que hemos realizado para mejorar su experiencia con nosotros.Muy atentamente,TiannaRed Roof Management RediResponse Specialist
5.0分
其他
原文
翻译提供方：Google
很好的酒店
3.0分
其他
原文
翻译提供方：Google
好的
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酒店回复: Dear Lay,Thank you for taking the time to complete our guest survey. I appreciate your 3/5 score regarding your recent stay at the RED ROOF INN LEWISVILLE, as it seems that your experience met your expectations. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist
5.0分
其他
原文
翻译提供方：Google
伟大的
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酒店回复: Dear Marcos Thank you for leaving us such a great comment. I appreciate your comments regarding your recent stay at the RED ROOF INN LEWISVILLE. we strive to continuously improve the quality of our services. We’re thrilled that you loved your experience; our staff will be happy to read what you've written. We place customer experience and satisfaction at the top of our agenda, and your review reaffirms the hard work that we do every day. So, thank you for your kind words and we look forward to seeing you again.
1.0分
其他
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Do better , you never know what people got going
We visited this 3 weeks ago and loved it the first time the room was nice , the check oh went smoothly , but this time we had terrible service , got a room that had a leaking air conditioner, bugs , the toilet wouldn’t flush and stopped up , they said we were fighting in our room and I told the lady we wasn’t even in our room we was in the pool , she said we broke the toilet , I will never come back again !
4.0分
其他
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Parking, ease of getting in and out of parking lot and air conditioner leaking water on the floor. Otherwise excellent price for what I got. It served its purpose for my 2 night stay and was clean. It was relatively clean. I had a little noise briefly over in the morning one night but it didn’t last long. I’d stay here again.
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酒店回复: Dear Manessah,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Lewisville. I'm glad you found the price excellent and that it served its purpose for your two nights. We are, however, sorry to hear about the possibility of air conditioner leak and the brief noise disruption. In response to your feedback, I am sharing your feedback with management to ensure that your concerns are addressed.Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.Sincerely,ReyRed Roof ManagementRediResponse Specialist
2.0分
家庭亲子
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This is terrible Red Roof Inn, in the system I’ve bên stayed. Room is dirty, call operator for service but didn’t send anyone and didn’t fix the problem. When I got the ice in the morning, then service ladies chased me looked like I’m a thief
脏乱差
房间很宽敞，一切都井井有条，尽管我没有使用过游泳池，但它看起来很干净，让我想去游一游。
最好的住宿地点
服务很糟糕
很好的酒店
好的
伟大的
Do better , you never know what people got going
We visited this 3 weeks ago and loved it the first time the room was nice , the check oh went smoothly , but this time we had terrible service , got a room that had a leaking air conditioner, bugs , the toilet wouldn’t flush and stopped up , they said we were fighting in our room and I told the lady we wasn’t even in our room we was in the pool , she said we broke the toilet , I will never come back again !
Parking, ease of getting in and out of parking lot and air conditioner leaking water on the floor. Otherwise excellent price for what I got. It served its purpose for my 2 night stay and was clean. It was relatively clean. I had a little noise briefly over in the morning one night but it didn’t last long. I’d stay here again.
This is terrible Red Roof Inn, in the system I’ve bên stayed. Room is dirty, call operator for service but didn’t send anyone and didn’t fix the problem. When I got the ice in the morning, then service ladies chased me looked like I’m a thief