酒店回复: Hello Kristine,Thank you for sharing your feedback. We're pleased to hear you enjoyed the comfort of your room and our convenient location. We appreciate your understanding regarding the situation with the neighboring room. Your comments about our breakfast area and staff are also invaluable to us. We strive to make each guest's experience a positive one and appreciate your recommendation for overnight stays. Your insights help us continue to improve our services.
酒店回复: Hello JJ,We appreciate you sharing your feedback regarding your recent stay. It’s disappointing to hear that your experience did not meet your expectations, particularly concerning the cleanliness and condition of your room. We strive to provide a comfortable environment for all our guests, and your comments will be taken into account during our continuous improvement efforts. Thank you for bringing these issues to our attention, and we hope you will consider staying with us again in the future.
酒店回复: Hello Ashley,Thank you for sharing your feedback. We take all comments seriously and appreciate you bringing these concerns to our attention. Cleanliness and comfort are essential to our guests’ experiences, and we regret that this was not your experience. Your input is valuable, and we will ensure it is communicated to the relevant departments for future improvements. We hope you find accommodations that meet your expectations in the future.
酒店回复: Hello Cathy, Thank you for sharing your feedback. We're glad to hear that you found your room clean and that you would consider staying with us again. We'll certainly take your comments regarding the aesthetics and amenities into account as we continue to improve our guest experience. Your input is valuable, and we appreciate you taking the time to share your thoughts. We look forward to welcoming you back on your next visit!
酒店回复: Hello Derek, Thank you for sharing your experience. We're glad to hear you found your room clean and comfortable, and that our staff made a positive impression. We appreciate your feedback regarding the shower hot water and will make sure your comments are relayed to management for consideration. Your insights help us improve and enhance our guest experience. We hope to welcome you back for another stay in the future.
4.0分
其他
原文
翻译提供方:Google
公路旅行的好去处
这正是我们过夜所需要的。房间很干净。浴室也很干净,设施齐全。免费早餐很不错,有煎饼/华夫饼台。
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酒店回复: Dear Guest,Thank you for your feedback! We're glad to hear that you enjoyed a clean and comfortable overnight stay, along with the complimentary breakfast offerings. Our team works hard to provide a pleasant experience for our guests, and it’s wonderful to know that we met your needs during your visit. We hope to welcome you back on your next trip!
2.0分
其他
原文
翻译提供方:Google
灯座上有个电源插座。价格不错。
但是,我没有订到我预订的双人特大床。只有一张。店员说他们没有这样的房间,而且广告也太旧了。
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酒店回复: Hello Alfred,Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about the pricing and the electric outlets. We strive to provide accurate information about room types, and we regret that there was a misunderstanding regarding your reservation. Your concerns will be reviewed internally to ensure clarity and satisfaction for all our guests in the future. Thank you for bringing this to our attention.
1.0分
商务出差
原文
翻译提供方:Google
很脏,接待处没有工作人员,淋浴堵塞,床很舒服。
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酒店回复: Hello ainee,Gracias por compartir tus comentarios sobre tu estancia. Nos alegra saber que encontraste las camas cómodas, pero lamentamos que no cumplimos con tus expectativas en otros aspectos. Tu feedback es valioso y se compartirá con el equipo correspondiente para mejorar nuestros servicios. Esperamos que vuelvas a considerar hospedarte con nosotros en el futuro.
5.0分
其他
原文
翻译提供方:Google
伟大的
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酒店回复: Hello German,Thank you for your positive feedback! We are thrilled to hear that you had a wonderful experience during your stay. Your comments inspire us to continue providing exceptional service and accommodations for our guests. We hope to welcome you back in the future for another great visit!
4.0分
其他
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This is the first time we stayed. Overall the room was clean but door latches were broken. There were no soaps for any hygiene, small products. Their breakfast was absolutely terrible. Limited to just pancakes and sausage and toast. The staff was extremely friendly. The actual hotel seems like it's more for workers in the area and not necessarily guests. Just coming in town for a day or two. But overall was not terrible so if you were the type of person that needed to be staying at a reasonably rated price because you're working in town or doing a job in that area I would recommend. But if you are going to stay a night or two due to an event a funeral or a wedding I would not recommend. They did not have very many amenities there for you. The towels were very small. No hair dryers, no soaps or small toothpaste. No extra pillows or blankets
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酒店回复: Hello Elizabeth,Thank you for sharing your feedback about your recent stay. We appreciate your comments regarding the cleanliness of your room and the friendliness of our staff. Your notes on the amenities, breakfast options, and room supplies are valuable and will be taken into consideration for future improvements. We understand that every guest has different needs and preferences, and we strive to create a comfortable experience for all. We hope you will consider us again in the future and wish you safe travels.
价格相当合理,房间比预期的要好。床很舒服,没有凹凸不平。酒店正在进行一些改进,这点很好。早餐区看起来很简陋,但华夫饼机和麦片就足够了。街对面就是星巴克,员工服务也很棒。酒店位置就在高速公路边上,附近有很多不错的餐厅。员工服务也很好。我唯一的抱怨是把我安排在一个他们知道会赶走的人的隔壁房间。我戴了耳塞,但我女儿半夜被警察吵醒了,警察正在赶走隔壁房间的人。不过我没有被吵醒。我推荐这家酒店过夜。
不推荐
我不推荐这家酒店。我只想说说我的“无烟”房间:房间里弥漫着一股陈旧的烟味,床单和空调上都有烟头烫过的痕迹。纸巾盒上沾着血迹或披萨酱,衣架也破损不堪。电视没法看,因为没有设置。我的房间在大楼的最尽头,靠近出口和楼梯,凌晨3点过后很吵。保险栓松了,好像被人动过手脚。前台人员不问住宿体验,你就知道这地方不好。我提前离开就是为了能呼吸得更顺畅些。
千万别住这里。我不推荐。脏乱差,不舒服,总的来说就是个破地方。毯子上被香烟烧破了。窗帘也撕破了。连淋浴都没法洗。除非你能接受这些,否则不推荐,那样就没问题了。
这家酒店一点也不吸引人。我们的房间很干净。其中一个女服务员不明白我们想要一条毛巾,所以我们就没管了。浴室墙上溅了点东西,马桶后面螺丝上的一个小盖子也掉了,但总的来说,我们非常满意,以后还会再住这里。
酒店不错,但热水器需要改进。房间干净舒适。我和工作人员互动不多,但我发现他们工作很尽职。唯一不足的是淋浴热水。即使把水温调到最大,水温也只是比温水略高一点,而且只持续了10分钟。
公路旅行的好去处
这正是我们过夜所需要的。房间很干净。浴室也很干净,设施齐全。免费早餐很不错,有煎饼/华夫饼台。
灯座上有个电源插座。价格不错。
但是,我没有订到我预订的双人特大床。只有一张。店员说他们没有这样的房间,而且广告也太旧了。
很脏,接待处没有工作人员,淋浴堵塞,床很舒服。
伟大的
This is the first time we stayed. Overall the room was clean but door latches were broken. There were no soaps for any hygiene, small products. Their breakfast was absolutely terrible. Limited to just pancakes and sausage and toast. The staff was extremely friendly. The actual hotel seems like it's more for workers in the area and not necessarily guests. Just coming in town for a day or two. But overall was not terrible so if you were the type of person that needed to be staying at a reasonably rated price because you're working in town or doing a job in that area I would recommend. But if you are going to stay a night or two due to an event a funeral or a wedding I would not recommend. They did not have very many amenities there for you. The towels were very small. No hair dryers, no soaps or small toothpaste. No extra pillows or blankets