酒店回复: Hi Steve,Thanks for your candid feedback. We're sorry to hear this was your worst Motel 6 experience, clearly, we fell short. Your comments are being taken seriously as we work toward meaningful improvements.Sean#Team6
1.0分
其他
原文
翻译提供方：Google
我们因为蟑螂而无法入睡，这真的很糟糕😥
3.0分
家庭亲子
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Very old and run down, but clean. Bathtub was rusted and ancient and toilet seat extremely worn and wobbly. There were no wash cloths or toilet paper replacement in the room, and only one hand towel - booked the room for two people. Hotel manager was courteous and professional. I would probably stay again for the price, but other Motel 6 locations are much nicer and updated.
1.0分
家庭亲子
The tv did not work had to be move 4 times to different rooms.the shower was plugged the refrigerator didnt work the shower was all peeling.there was roaches
2.0分
情侣出游
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Although this is probably only hotel that allows smoking in some rooms (good as we are smokers). Room was run down to say the least. Graffiti throughout the room. Shower was disgusting, shower rod was barely hanging on. Had been moved at least once, tiles were broken, wouldn't hold shower curtain closed while showering, therefore the floor got soaked. Tub faucet ran constantly, sink had no cold water.
Didn't offer amenities as stated (hair dyer). Floors were dirty, we kept socks on, they turned black.
Close to railroad tracks, could hear train horn clearly even with door closed.
Only one towel was provided, had to go to office for extra towel.
I personally had to fix the cable box as it kept cutting out.
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酒店回复: Hi Martha,Thank you for taking the time to share your experience. While we're glad the smoking option suited your needs, we sincerely apologize for the many issues you encountered, from the condition of the room and bathroom to missing amenities and noise disturbances. This is far from the standard we aim to provide, and your detailed feedback will be shared with our management and maintenance teams for immediate review. We hope to have the opportunity to welcome you back for a much better stay in the future. Jeremy Ward #Team6
2.0分
其他
The staff was amazing unfortunately that doesn’t go for the property nor the cleanliness of the property which was very disappointing
1.0分
商务出差
Bugs, roaches be had left over hairs on them the shower had hair in it from someone left over. Didn’t look like they cleaned the pillow covers good at all.
2.0分
其他
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The desk staff were awesome, and that’s about where it ended. There was a guy walking around the property with an ankle monitor all night long. The room was clean, but needed maintenance to fix a few things. We’re glad our car didn’t get broken into, but it was unsettling to see people roaming around at all hours of the night.
前台非常乐于助人。
位置和房间都很差劲。
亚利桑那州格伦代尔的6号汽车旅馆 ******
这是我住过的最差的6号汽车旅馆，他们应该付钱让我住下去
我们因为蟑螂而无法入睡，这真的很糟糕😥
Very old and run down, but clean. Bathtub was rusted and ancient and toilet seat extremely worn and wobbly. There were no wash cloths or toilet paper replacement in the room, and only one hand towel - booked the room for two people. Hotel manager was courteous and professional. I would probably stay again for the price, but other Motel 6 locations are much nicer and updated.
The tv did not work had to be move 4 times to different rooms.the shower was plugged the refrigerator didnt work the shower was all peeling.there was roaches
Although this is probably only hotel that allows smoking in some rooms (good as we are smokers). Room was run down to say the least. Graffiti throughout the room. Shower was disgusting, shower rod was barely hanging on. Had been moved at least once, tiles were broken, wouldn't hold shower curtain closed while showering, therefore the floor got soaked. Tub faucet ran constantly, sink had no cold water.
Didn't offer amenities as stated (hair dyer). Floors were dirty, we kept socks on, they turned black.
Close to railroad tracks, could hear train horn clearly even with door closed.
Only one towel was provided, had to go to office for extra towel.
I personally had to fix the cable box as it kept cutting out.
The staff was amazing unfortunately that doesn’t go for the property nor the cleanliness of the property which was very disappointing
Bugs, roaches be had left over hairs on them the shower had hair in it from someone left over. Didn’t look like they cleaned the pillow covers good at all.
The desk staff were awesome, and that’s about where it ended. There was a guy walking around the property with an ankle monitor all night long. The room was clean, but needed maintenance to fix a few things. We’re glad our car didn’t get broken into, but it was unsettling to see people roaming around at all hours of the night.