We arrived at 10:25 in the evening, only to find a hand-written sign at the front desk ... "Gone to the bathroom, back at 10:45 PM" .... RIDICULOUS. Saw a woman walk in around 10:45 (I knew she worked there, because we've stayed here before), she did not acknowledge us. Went into the back only to have another man come out to front desk, who looked like he just woke up and rudely help us. Felt like I was in a comedy skit, and we were exhausted! The floor in the lobby was filthy, had coffee all around. Also, the room ... DUSTY! cobwebs in every corner, dust on walls, and bathroom floor dirty. Will NOT stay here again, and don't recommend this place.
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酒店回复: We appreciate your review. We only have one employee at 10:30pm. So we will check the cameras to see the situation. Apologies for any inconvenience.
2.0分
其他
The shower floor was extremely slippery, I almost went down. The soft water felt like slime, set too high maybe?
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酒店回复: We appreciate your comments about the soft water. Please know we are working hard on these improvements to keep moving in the right direction.We look forward to welcoming you back again soon!
5.0分
其他
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The manager was very friendly and made us feel welcome. We appreciated the accommodating food staff to refill the omelet tray quickly, so we could have breakfast on the go. It was a clean room and well-kept hotel. The location was convenient as it was right off the highway. The pool was not available, so that is a consideration. However, it was great overall, and I would stay there again.
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酒店回复: Thank you for rating us a 10 out of 10! We’re so glad you enjoyed your stay. We also appreciate your comments about the pool. Please know we are working hard on these improvements to keep moving in the right direction.We look forward to welcoming you back again soon!
2.0分
家庭亲子
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The room was good sized and beds were comfy, but the pool wasn’t working, there wasn’t any ice in the whole building, and breakfast was empty just one hour after opening with little to bo refills for the hour and a half we were downstairs waiting. When we asked the front desk for ice (as the signs suggested we do) we were informed that they didn’t have any more ice at all. Overall it was a disappointing experience, considering we paid twice as much to stay there as we were going to pay to stay elsewhere. The only reasons we chose this hotel over cheaper options is because of the pool (which was not working and we had no advance notice of), and the breakfast (which wasn’t stocked and the pancake machine was broken). Add the lack of ice on top and I wish we would’ve stayed at a cheaper hotel.
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酒店回复: Thank you for sharing your feedback. I sincerely apologize for the issues you experienced during your stay, I regret that we fell short.We value your business and hope you’ll consider giving us another opportunity to provide you with a better experience.
5.0分
家庭亲子
Excellent complimentary breakfast. Staff were very friendly and very accommodating.
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酒店回复: Thank you for rating us a 10 out of 10! We’re so glad you enjoyed your stay. We look forward to welcoming you back again soon!
2.0分
情侣出游
Over priced! Most hotels were booked due to an antique event. Price gouging! Stained carpet. Shower had mildew. Breakfast was mediocre at best.
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酒店回复: Thank you for sharing your feedback. I sincerely apologize for the issues you experienced during your stay, I regret that we fell short.We value your business and hope you’ll consider giving us another opportunity to provide you with a better experience.
2.0分
家庭亲子
Found clumps of hair and fake eyelashes on the floor around the bed, wasnt cleaned very well
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酒店回复: We appreciate your comments. Please know we are working hard on these improvements to keep moving in the right direction.We look forward to welcoming you back again soon!
工作人员非常友善热情。酒店很干净，早餐热腾腾的，随时准备就绪。
旅途中住了一晚。
非常干净的酒店，丰盛的早餐。舒适的床和枕头可提供最佳舒适度：柔软或坚硬......，好主意。
好的
We arrived at 10:25 in the evening, only to find a hand-written sign at the front desk ... "Gone to the bathroom, back at 10:45 PM" .... RIDICULOUS. Saw a woman walk in around 10:45 (I knew she worked there, because we've stayed here before), she did not acknowledge us. Went into the back only to have another man come out to front desk, who looked like he just woke up and rudely help us. Felt like I was in a comedy skit, and we were exhausted! The floor in the lobby was filthy, had coffee all around. Also, the room ... DUSTY! cobwebs in every corner, dust on walls, and bathroom floor dirty. Will NOT stay here again, and don't recommend this place.
The shower floor was extremely slippery, I almost went down. The soft water felt like slime, set too high maybe?
The manager was very friendly and made us feel welcome. We appreciated the accommodating food staff to refill the omelet tray quickly, so we could have breakfast on the go. It was a clean room and well-kept hotel. The location was convenient as it was right off the highway. The pool was not available, so that is a consideration. However, it was great overall, and I would stay there again.
The room was good sized and beds were comfy, but the pool wasn’t working, there wasn’t any ice in the whole building, and breakfast was empty just one hour after opening with little to bo refills for the hour and a half we were downstairs waiting. When we asked the front desk for ice (as the signs suggested we do) we were informed that they didn’t have any more ice at all. Overall it was a disappointing experience, considering we paid twice as much to stay there as we were going to pay to stay elsewhere. The only reasons we chose this hotel over cheaper options is because of the pool (which was not working and we had no advance notice of), and the breakfast (which wasn’t stocked and the pancake machine was broken). Add the lack of ice on top and I wish we would’ve stayed at a cheaper hotel.
Excellent complimentary breakfast. Staff were very friendly and very accommodating.
Over priced! Most hotels were booked due to an antique event. Price gouging! Stained carpet. Shower had mildew. Breakfast was mediocre at best.
Found clumps of hair and fake eyelashes on the floor around the bed, wasnt cleaned very well