酒店回复: Dear Leticia,Thank you for taking the time to share your feedback. We sincerely apologize for the issues you experienced during your stay. We are very sorry to hear about the condition of the fitted sheet, the water pressure in the shower, and the discomfort with the bed. This is certainly not the level of quality we aim to provide, and we understand how frustrating it must have been.In the future, please don't hesitate to let the front desk know if you encounter any issues, as we would be more than happy to assist you and explore options such as moving rooms to ensure your comfort. We truly appreciate your loyalty to the Holiday Inn Express brand, and we're committed to making sure your next visit is a much more pleasant one.Thank you again for your understanding, and we hope to have the chance to welcome you back soon.Warm regards
整体可以吧,旁边有2个大商场Costco 和target,卖东西很房产,马路对面有快餐不过需要过一个十字路口,房间设施挺新的,前台服务也很热情,每层楼都有制冰机,咖啡全天24小时免费。离机场也不远,打车20+分钟。
设施:设施不错,大堂有热水和咖啡,可以随时接
环境:好停车,停车场很大方便停车
服务:早餐在大堂就是普通的美式早餐品类不多:
环境还OK 旁边好像有个Costco 比较方便
早餐的土豆好吃😋牛奶也好喝
楼下有一次性洗漱用品 可以自己拿
到的那天比较冷 没有看到lake travis的日落🌄
但是Terry black的BBQ巨好吃!!!
环境很好,很实惠
很不错,位置好,设施全
女生独自出差,比较安全,离购物中心有点距离
设施:齐全
卫生:干净清爽
环境:安静
服务:态度不错
总体不错,但泳池和热水浴缸令人失望
酒店干净,员工友好,早餐选择丰富。最让我们失望的是泳池和热水浴缸。热水浴缸非常浑浊,然后我们意识到它很冷,根本无法使用(没有任何迹象或任何东西表明它坏了或关闭了)。泳池也太冷了,没有热水浴缸,我们对游泳没什么兴趣!户外空间有很大的潜力,但有点被忽视了!
泳池里的喷泉坏了,或者根本就没开。每晚都吵得要命。我和女儿被吵闹的声音和关门声吵醒过很多次,一直到凌晨1点。这个地方环境不错,周围有很多商店。
假日酒店怎么了?
床单很脏,有笔迹和其他污渍,看起来像人体油污。淋浴没有水压。床很硬,不舒服。我们住过其他快捷假日酒店,从来没有遇到过这样的问题。