酒店回复: Thank you for your response. We will address the shower and shower curtain issue and work on keeping the noise down from other guests. Appreciate you bringing this to our attention.
4.0分
家庭亲子
原文
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简洁便捷,一晚住宿!
晚上入住,当天预订。环境安静,步行即可到达餐厅和商店。房间干净,床很舒服。客服很棒!
缺点:建筑略显老旧,能听到隔壁客人的声音,浴帘上有霉菌。
如有需要,会再次入住。
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酒店回复: Dear Eechai,Thank you for the great review and for choosing us for your convenient one-night stay! We're so happy you found our location perfect for walking to dining and shopping, and that you enjoyed the quiet neighborhood atmosphere.It's wonderful to hear that you found your room clean with a comfortable bed, and we're thrilled our customer service team made a positive impression. We really appreciate you highlighting these aspects of your experience, especially during your same-day booking situation.Thank you for your feedback about the room amenities - we take all guest comments seriously as we continue working to enhance our facilities while maintaining the character that makes us unique. We're delighted to know you'd consider staying with us again when visiting the area and look forward to welcoming you back!Best Regards, Customer Care Team
酒店回复: Dear Catherine,Thank you for the great rating and your wonderful review! We're so pleased that you found our location convenient and well-situated for your stay in Alameda.It's fantastic to hear that you appreciated having so many restaurant options right on our street and the convenience of the gas station across from us. We're proud of our location and how it provides our guests with easy access to dining and other amenities during their visit.We're thrilled that you had such a positive experience with us and would love the opportunity to welcome you back to Rodeway Inn Alameda on your next visit to the area.Best Regards, Customer Care Team
酒店回复: Hi Alexandra, We are sorry to hear about the inconvenience and discomfort you experienced during your recent stay. We strive to provide our guests with a clean, comfortable, and safe environment, and we are disappointed to learn we did not achieve our goal with you. We have rooms designated non-smoking, but unfortunately, not all of our guests abide by our rules, and occasionally, as seems to have happened on this occasion, a guest will smoke in a non-smoking room. Our housekeeping team works diligently to prepare each room meticulously, ensuring a fresh and clean environment for our guests, so it's unexpected for any room to have such a lingering smell. Please know that we take your concerns seriously and will have your comments additionally reviewed by our housekeeping team to ensure our standards of cleanliness are maintained at all times. Furthermore, we will see to it that our staff does a better job of airing out the rooms moving forward. Once again, we apologize for your unpleasant stay and are committed to facilitating a superior experience for you and other guests in the future. We would love for you to have the quality stay we are capable of providing, and we sincerely hope you'll view this incident in isolation and allow us another opportunity to host you more successfully. Thank you for your visit and your feedback.Best Regards, Customer Care Team
我不得不临时通知延长在湾区的住宿时间,结果又不得不延长,一共住了八晚。结果,我一连在房间里待了七天七夜,根本没法离开。房间安全舒适,工作人员也非常友善周到。如果我能离开房间,这里会是一个游览该地区的绝佳基地,步行即可轻松到达许多餐饮场所、购物场所,还可以欣赏当地的公园和步道。酒店位置也十分便利,方便搭乘当地公共交通,包括本地和跨湾交通服务。
不要通过Roadway预订
我们需要前台人员的帮助,他们本来可以帮我们,但却漠不关心。我会推荐另一家酒店。之后我们去了几英里外的珊瑚礁酒店,少付了21美元,他们帮我们换了一间更好的房间,还提供免费早餐。不要通过Roadway预订
嗯……
我只是需要一个地方过夜,好让我第二天早上早点起床去开会,我想Rodeway Inn应该够好了。淋浴间/浴缸里残留着头发,浴帘上也有一些很严重的霉斑,但房间的其他地方看起来还不错。走廊里总是很吵——早上我被外面一个男人大声吼他朋友的声音吵醒了,不过也无所谓了;反正我也得起床。我不能肯定地说我以后再也不会住这里了,但我想我会认真考虑其他选择。
简洁便捷,一晚住宿!
晚上入住,当天预订。环境安静,步行即可到达餐厅和商店。房间干净,床很舒服。客服很棒!
缺点:建筑略显老旧,能听到隔壁客人的声音,浴帘上有霉菌。
如有需要,会再次入住。
当你花2美元买一个麦当劳芝士汉堡时,别指望能买到8盎司的A5和牛汉堡……
当你花2000美元买一辆二手1999年的野马时,别指望能买到保时捷911 Turbo……
当你像我一样,在物价高昂的旧金山湾区花90美元订酒店房间时,别指望能住四季酒店或丽思卡尔顿酒店……
我当时独自旅行,只需要住9-10个小时,所以最后一刻我决定省下100美元,从霍桑套房(非常好!)换到这个经济型酒店。
优点:
-便宜,没有虫子,便宜,床也不错,便宜,热水,免费停车,便宜,位置好,步行即可到达餐馆、酒吧和商店,便宜,冰箱,便宜,微波炉,便宜,社区非常安全(阿拉米达所有地方?),我有没有提到它便宜?
缺点:
- 破旧不堪,非常老旧,需要大量重新粉刷,需要深度清洁,需要床上用品(宜家很近?),需要一些艺术品,有咖啡机,但我不敢冒险使用。
我很可能再也不会住在这里了,但如果我的收入水平较低,我会考虑。再说一次,一分钱一分货。
房间虽然不错,但墙很薄。我能听到隔壁的谈话声。他们没有喊叫,但一直笑着说着,直到凌晨2点。街上的噪音也很吵。我只睡了大约2个小时。
浴帘发霉了,手机屏幕上一夜之间积满灰尘。其他客人很吵,一大早就大声打电话。
不错的酒店
酒店位置优越,街道上有很多餐厅,街对面就是加油站。
服务不好,所有人的表情都很刻薄,我已经问过很多次同样的问题了,好像我是新顾客一样。房间有股很脏的味道。
我预订了一间无烟房,结果却被安排到了一间弥漫着令人作呕的烟味的房间。隔壁的房间脏乱不堪,毯子上烧出了洞,地板和台面上满是灰尘。厕所也不干净。我感觉既不安全也不舒服。