酒店回复: Hello Gary, Thank you for sharing your experience. We appreciate your willingness to assist with the room change, and we apologize for the inconvenience you encountered regarding the bedding. It's important for us to provide a comfortable stay, and we understand how this affected the start of your vacation. Your feedback is valuable, and we will ensure it is shared with our team for future improvements. We hope the rest of your trip was enjoyable and met your expectations.
酒店回复: Hello Candice, Thank you for your feedback regarding your stay. We're pleased to hear that our evening staff provided you with helpful service. However, we regret that your experience with the room and check-out process did not meet expectations. Your comments about the room conditions and breakfast will be taken into consideration as we continuously work to improve our guest experience. We hope you’ll consider staying with us again in the future.
4.0分
商务出差
The room was clean. There weren't any towels or wash cloths in the bathroom. I told the front desk and she did bring some to me.
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酒店回复: Hello JEWEL,Thank you for sharing your feedback. We are glad to hear that you found the room clean and that our front desk staff responded promptly to your request. We appreciate your understanding and will continue to focus on improving our service to enhance our guests' experiences. We hope you enjoyed the rest of your stay and look forward to welcoming you back in the future.
5.0分
其他
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Review
Engaged with 3 different front desk ladies, all 3 were very friendly and provided great service. Also there was a lady working in the breakfast area who was extremely nice and was catering to people’s needs. I was very impressed with her work ethic.
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酒店回复: Hello Mark,Thank you for sharing your positive experience with our front desk team and the breakfast area staff. We're delighted to hear that their friendliness and service made a lasting impression on you. Your feedback motivates our team to continue delivering excellent service. We hope to welcome you back on your next visit!
4.0分
其他
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Tasty Breakfast - Unusual and Unforgetable
The breakfast was tasty and exceptional. My complements to the cook. I and one of my friends with me, who is quite demanding given he is originally from Baltimore talked about our food experience for a while after we left. I recommend this hotel because the scrambled eggs, the beef patties, and the potatoes are unusually tasty and unforgetabble.
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酒店回复: Hello Luis, Thank you for your wonderful feedback about our breakfast offerings! It's fantastic to hear that you and your friend enjoyed the scrambled eggs, beef patties, and potatoes. We take great pride in our culinary team, and your compliments will certainly be shared with them. We’re delighted you had a memorable experience and appreciate your recommendation. We hope to welcome you back in the future for another delicious stay!
5.0分
其他
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Pleasantly surprised. The facility was clean and the room was very large. Breakfast was excellent. Could not ask for anything more. I was a little skeptical when I booked this room considering the low price.
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酒店回复: Hello Florence, Thank you for taking the time to share your experience. We're delighted to hear that you found the facility clean and enjoyed the spacious room and excellent breakfast. Your positive feedback regarding the value for your stay is greatly appreciated. We hope to welcome you back in the future for another enjoyable visit.
两张大床无烟房,工作桌,保险箱,微波炉和冰箱，免费无线网络＞|家庭亲子
房间还是比较大的，但是隔音一般，厕所设施比较简陋。早餐不错比较丰富。服务态度不错。
早上十点半服务员敲门要求退房！被褥很脏有汗味
房间还是比较大的，但是隔音一般，楼上整晚有人不停走路，厕所设施比较简陋。早餐不错比较丰富。服务态度不错。
😊 早餐不错 😊
今天早上酒店打电话给我，问我是否愿意放弃我的双人床房，换一间带大床的房间。我告诉他们不行，因为我们15岁的女儿也要一起住。后来他们告诉我房间里有一张折叠沙发，所以我同意了，以帮助酒店解决超额预订的问题。我们到了房间，折叠沙发旁边根本没有床上用品。我去了大堂前台，他们帮我找了床单，但没有枕头，也没有毯子。这不是世界末日，但有点糟糕，毕竟这是我们度假的第一晚。
晚上办理入住时，工作人员非常乐于助人，但房间价格却令人失望。床垫很薄，弹簧很硬。浴室的水龙头漏水，看起来像是之前有人尝试用新的填缝剂修补过，但房间里有一股怪味。退房时，前台没人，我们等了大约5分钟，才有人粗鲁地问我们需要什么。早餐就别吃了。
The room was clean. There weren't any towels or wash cloths in the bathroom. I told the front desk and she did bring some to me.
Review
Engaged with 3 different front desk ladies, all 3 were very friendly and provided great service. Also there was a lady working in the breakfast area who was extremely nice and was catering to people’s needs. I was very impressed with her work ethic.
Tasty Breakfast - Unusual and Unforgetable
The breakfast was tasty and exceptional. My complements to the cook. I and one of my friends with me, who is quite demanding given he is originally from Baltimore talked about our food experience for a while after we left. I recommend this hotel because the scrambled eggs, the beef patties, and the potatoes are unusually tasty and unforgetabble.
Pleasantly surprised. The facility was clean and the room was very large. Breakfast was excellent. Could not ask for anything more. I was a little skeptical when I booked this room considering the low price.