It was a great hotel, very friendly staff and the hotel was very clean. Also they provided a a very great shuttle service to and from the ATT Stadium.
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酒店回复: Thank you so much for the positive feedback. We really do appreciate it and we hope to see you again in the future.
2.0分
商务出差
The key card trying to enter my room was definitely a bad experience
Outside of that the staff was very great everyone friendly and very helpful
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酒店回复: Thank you for your review. Your feedback is very important to us. I am so sorry you had issues with your door. We will work harder at making sure this does not happen again. We do hope you'll come stay with us again and we'll make sure to redeem ourselves to make sure you are 100% satisfied and happy. Have a good day.
5.0分
情侣出游
We really loved the area and the hotel. Very clean convenient and absolutely comfortable stay. We will use this hotel again
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酒店回复: Thank you, Dana! We are delighted to hear that you loved your stay with us. We can't wait to welcome you back!
2.0分
其他
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Filthy room. Filthy tub. Leaking ceiling in main room near a/c. After market tv remote did not work very good. Will never stay at La Quinta again. Will go back to Marriott or Hilton.
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酒店回复: Thank you so much for the feedback. It is really important to us. I am so sorry your expectations were not met and wished we had fixed the issues before you left. I was checking our log for complaints and did not notice any issues voiced in from the room you stayed in. Had we been brought to the attention immediately of your dissatisfaction I would had made sure you were moved to a better room and made sure you were happy. Again we are sorry for failing you and wish you well on your next hotel stay. Have a good day.
1.0分
家庭亲子
My room smells like pee I forgot my black Birkenstock sandals I called and they said they didn’t find anything
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酒店回复: I am so sorry your expectations were not met staying at our hotel. Rest assured I will be speaking with my team to look at the issue and fix it right away. Please also follow up with us to see if any lost items were left behind in the room. We hope you will choose to stay with us again so we can make sure you are completely satisfied. Have a good day.
1.0分
其他
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The lady put me on 4th floor and the AC was not working and not once did she mention anything before giving me a room
It was so hot till the heat in the hallway kept my Room Hot … put it on 60 and it went up to 71 every time I set it , I asked about being refunded for 1/2 of my bill and no manager on duty…
Have to check on Monday to talk to someone
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酒店回复: Hello Sylvia I am so sorry your stay was not a pleasant one. I wish things turned out different. Yes you were compensated for your 2nd night, though I do hope you will give us a second chance and come stay with us again and we will strive to make sure your stay is a much more comfortable and enjoyable stay. Hope you have a good day.
5.0分
其他
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Jane and Cathie were the best.
Jane checked us in and was the sweetest person every time we saw her. Cathie was the breakfast person and was very helpful in answering questions for me due to my child having severe allergies. I highly recommend this hotel and will definitly stay there again.
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酒店回复: Thank you for your rating. We really do appreciate it. We enjoyed having you as our guest and hope to see you again. Have a good day.
5.0分
家庭亲子
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Very friendly staff and excellent service, the lady who take care of the breakfast very helpful she even help me to make my waffle, very nice person. Thank you.
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酒店回复: Thank you so much for your rating. We really appreciate it. I will share your feedback with my kitchen lady whom I know will be very appreciative. Please come see us again. Have a good day.
免费接送机，方便，大堂自助饮料和咖啡，惬意
很棒的酒店
It was a great hotel, very friendly staff and the hotel was very clean. Also they provided a a very great shuttle service to and from the ATT Stadium.
The key card trying to enter my room was definitely a bad experience
Outside of that the staff was very great everyone friendly and very helpful
We really loved the area and the hotel. Very clean convenient and absolutely comfortable stay. We will use this hotel again
Filthy room. Filthy tub. Leaking ceiling in main room near a/c. After market tv remote did not work very good. Will never stay at La Quinta again. Will go back to Marriott or Hilton.
My room smells like pee I forgot my black Birkenstock sandals I called and they said they didn’t find anything
The lady put me on 4th floor and the AC was not working and not once did she mention anything before giving me a room
It was so hot till the heat in the hallway kept my Room Hot … put it on 60 and it went up to 71 every time I set it , I asked about being refunded for 1/2 of my bill and no manager on duty…
Have to check on Monday to talk to someone
Jane and Cathie were the best.
Jane checked us in and was the sweetest person every time we saw her. Cathie was the breakfast person and was very helpful in answering questions for me due to my child having severe allergies. I highly recommend this hotel and will definitly stay there again.
Very friendly staff and excellent service, the lady who take care of the breakfast very helpful she even help me to make my waffle, very nice person. Thank you.