酒店回复: Dear Guest,Thank you for your feedback! We're glad to hear that you had a nice stay and found the room comfortable. However, we apologize for the issues with the bed sheets and appreciate you bringing this to our attention. We will address this matter with our housekeeping team to ensure it doesn't happen again. We hope to welcome you back for an even better experience next time! Thank you for your understanding.Sincerely, Hotel Manager
酒店回复: Dear Guest,Thank you for your feedback, and we sincerely apologize for the issues you encountered during your recent stay. It’s concerning to hear about the fleas and the cleanliness issues in your room, and we appreciate you bringing them to our attention. Your experience does not reflect our usual standards, and we will address these matters with our team. We regret that we did not offer you an adequate resolution at the time. We value your loyalty and hope to regain your trust in the future.Sincerely, Hotel Manager
酒店回复: Dear Guest,Thank you for your feedback. We're sorry to hear about your experience and the frustration with our cancellation policy. We understand how inconvenient this must have been. Your comments will be reviewed to improve our services. We appreciate your input and hope we can better serve you in the future.Sincerely, Hotel Manager
5.0分
情侣出游
原文
翻译提供方：Google
我们比预期晚到了。前台非常友好。房间非常干净，床和床单都是新的。宠物狗区和吸烟区远离房间。
停车位充足。室外区域干净整洁。游泳池清澈见底。
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酒店回复: Dear Guest,Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay, particularly the friendly service, cleanliness, and well-maintained outdoor areas. We appreciate your kind words and hope to welcome you and your furry friend back for another great visit soon!Sincerely, Hotel Manager
3.0分
其他
原文
翻译提供方：Google
房间干净。楼下的房间很吵。四面八方，包括天花板。
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酒店回复: Dear Guest,Thanks for your feedback! We’re glad the room was clean, but sorry to hear about the noise from surrounding rooms. We appreciate you sharing this, and we’ll pass it along to help improve guest comfort.Sincerely, Hotel Manager
4.0分
情侣出游
原文
翻译提供方：Google
汽车旅馆住宿体验不错。如果有需要，我还会再来这里住！员工非常友好，帮我安排了一些住宿。
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酒店回复: Dear Guest,Thank you for your wonderful feedback! We're glad to hear you had a good stay and found our staff friendly and helpful. We appreciate your support and would love to welcome you back whenever you need!Sincerely, Hotel Manager
4.0分
其他
原文
翻译提供方：Google
房间一尘不染，舒适，问题是街对面的区域粗糙。这栋建筑就像一片小绿洲
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酒店回复: Dear Guest,Thank you for your kind words about our spotless and comfortable rooms! We’re glad to hear you found our property to be a little oasis. We understand your concerns about the surrounding area and appreciate your feedback. We hope to welcome you back for another relaxing stay!Sincerely, Hotel Manager
5.0分
商务出差
原文
翻译提供方：Google
前台人员非常友好和乐于助人。我甚至因为太累而想找错房间，他过来帮我找到了正确的房间。
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酒店回复: Dear Guest,We're so pleased to hear that our front desk staff provided you with a friendly and helpful experience during your stay. Going the extra mile to assist a guest who was having trouble finding their room is exactly the kind of personalized service we strive for. Thank you for taking the time to share this positive feedback - it's wonderful to know our team made your stay more comfortable. We appreciate you choosing our hotel and hope you'll return again soon.Sincerely, Hotel Manager
酒店回复: Dear Ciara,Thank you for your feedback. We’re sorry to hear about your experience. It’s disappointing to learn that you feel misrepresented regarding the condition of the room. Our staff takes pride in ensuring all items are properly taken care of, and we strive for transparency. Please know that we value your concerns and will address them with our team. We hope to provide a better experience for you in the future. Thank you for bringing this to our attention.SincerelyHotel Manager
房间整洁，床🛏️舒适，配套比较齐全(还有烫斗及结实的烫衣板)质量可靠，洗手间🚻整洁卫生，离灰狗巴士🚌站步行10分钟左右。朝拜万佛城极好选择。
床单情况
我们总体来说住得很愉快，但床单很糟糕。它们很脏，感觉不干净。上层床单被当做底层床单，晚上睡觉时会弄得乱七八糟。为什么床上没有合适的底层床单？房间的其余部分非常舒适，看起来干净整洁。除了床的情况，住宿非常愉快。
我住过这家酒店好几次了。一直都很好。这次我的房间里有跳蚤。我用一杯水收集了几只跳蚤，然后交给了经理。我告诉了他这件事。梳妆台抽屉里还有几片麦片，冰箱里还有前房客留下的一瓶佳得乐。我很惊讶经理没有给我任何折扣或退款。我想我不会再住那里了。
工作人员超级无助——我们意外地在晚上 8 点预订了当天的房间——5 分钟后我们试图取消，但他们的取消政策显然规定他们只能在下午 4 点之前取消——如果晚上 8 点预订，我怎么能在下午 4 点之前取消？？？不管怎样，他们坚持他们的荒谬政策。好好享受你辛苦赚来的 100 美元吧。
我们比预期晚到了。前台非常友好。房间非常干净，床和床单都是新的。宠物狗区和吸烟区远离房间。
停车位充足。室外区域干净整洁。游泳池清澈见底。
房间干净。楼下的房间很吵。四面八方，包括天花板。
汽车旅馆住宿体验不错。如果有需要，我还会再来这里住！员工非常友好，帮我安排了一些住宿。
房间一尘不染，舒适，问题是街对面的区域粗糙。这栋建筑就像一片小绿洲
前台人员非常友好和乐于助人。我甚至因为太累而想找错房间，他过来帮我找到了正确的房间。
他们说这是枕头亲吻和污渍，但我们为他们做了女仆的工作，所有东西都放在外面的推车里，所以他们根本不需要打扫充满骗子的房间