酒店回复: Dear Joseph,We apologize for the inconvenience of moving rooms. I will speak with our team member to see where we can make improvements. Again, we apologize for any inconvenience and appreciate your business.
3.0分
其他
原文
翻译提供方：Google
房间里有虫子，很脏。空调不太好用，不过床很软，如果只是睡一觉的话，这间酒店还算可以。
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酒店回复: Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Red Roof Inn Chesapeake Conference Center. I am pleased to read that the beds were to your liking. Nevertheless, I am saddened to read that your stay fell short due to the faulty Ac you reported and the condition of the room you described. As it pertains to the bugs you reported, please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans permits.Sincerely,VeroniqueRed Roof Management RediResponse Specialist
1.0分
家庭亲子
原文
翻译提供方：Google
庭院明显被忽视了。我们房间的窗帘上有一个明显的洞，台灯不停地闪烁。
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your experience at Red Roof Inn Chesapeake Conference Center. I am very sorry to hear about the issues you experienced with the upkeep of our grounds and the condition of your room not meeting your expectations. We acknowledge your inpout regarding lamp. We are committed to addressing these issues to improve our guest experience.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you are comfortable. Thank you for choosing Red Roof. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.Sincerely,ViktorRed Roof ManagementRediResponse Specialist
5.0分
其他
原文
翻译提供方：Google
伟大的
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酒店回复: Dear Samuel. Thank you for your recent visit with us. We are happy to hear that everything was "excelente". We appreciate your business and look forward to seeing you again soon.
3.0分
家庭亲子
The bathroom wasn't to clean, hair was everywhere! Wasn't to happy about that, and the lamps wasn't working as well. I will not be back.
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback following your stay at the Red Roof Inn Chesapeake Conference Center. We always strive to provide a pristine and comfortable experience for all our guests and we are disappointed to learn that you were unsatisfied with the cleanliness and the state of the lamps you mentioned. Please accept our sincerest apologies.We aim to provide you with an exceptional experience at Red Roof. We do hope that you will return to any of our other brand locations in the future. Sincerely,HannahRed Roof Management RediResponse Specialist
4.0分
其他
Good for the price
It was good for the value. The bed was comfortable, but the AC was extremely loud and the desk chair was broken. Still, a good value.
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酒店回复: Dear Austin, Thank you for your recent visit with us We are happy to hear that your room was comfortable and that you found the value in our product. I will make our maintenance aware of the deficiencies. We appreciate your business and hope to see you again the next time you visit our area.
3.0分
家庭亲子
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We stayed one night, passing through. The bed was comfortable and the room was clean, except there was water under the flooring in the bathroom that seeped out between the planks when you walked on it.
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酒店回复: Dear Pamela, We are happy to hear that you found your room clean and comfortable during your recent stay with us. I will be sure to share your comments with our maintenance team to see where we can make improvements. We appreciate your business and hope to see you again the next time you visit our area.
我喜欢这次入住，非常棒，而且去商店也很方便。
浴缸生锈，浴帘发霉，我洗澡时还戴着我的卡骆驰鞋，电视屏幕很脏，空调有异味。我是最后一刻才预订的，所以选择了最便宜的。感觉更像是一次没有住宿的长住。最棒的是，这里环境安静，接待员也很友好。
恶心！
这家酒店脏乱差、令人作呕、破旧不堪，蟑螂横行。枕头和床都不舒服。窗帘上满是灰尘。毛巾像砂纸一样粗糙。附近还有吸**的乌合之众。千万不要相信评分或照片。实际评分最多也就4分或5分。
无烟酒店
不是最好的，但物有所值。我最初被安排了一间无烟房，但闻起来就像有人刚在里面抽了一包烟。我告诉服务员我想换一间房，但她说她没有那种房间了。她提议“喷洒”房间。我说不行。她说人们总是在房间里吸烟，他们对此无能为力，因为他们冻结了信用卡，所以无法扣款？我最终还是换了一间房，但服务员很粗鲁地问我是否在房间里做了什么，例如使用浴室、坐在床上等。她很不高兴，因为她可能不得不去整理房间才能转售。
房间里有虫子，很脏。空调不太好用，不过床很软，如果只是睡一觉的话，这间酒店还算可以。
庭院明显被忽视了。我们房间的窗帘上有一个明显的洞，台灯不停地闪烁。
伟大的
The bathroom wasn't to clean, hair was everywhere! Wasn't to happy about that, and the lamps wasn't working as well. I will not be back.
Good for the price
It was good for the value. The bed was comfortable, but the AC was extremely loud and the desk chair was broken. Still, a good value.
We stayed one night, passing through. The bed was comfortable and the room was clean, except there was water under the flooring in the bathroom that seeped out between the planks when you walked on it.