酒店回复: Thank you for your review, Joaquin! We're thrilled to hear you enjoyed your stay overall, but we’re sorry to learn about the noise from the heater. We appreciate your feedback and will ensure our team looks into this to improve the experience for future visits. We hope to welcome you back for an even better stay!
5.0分
家庭亲子
原文
翻译提供方：Google
美丽而熟悉
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酒店回复: Jaime, thank you for the wonderful rating! We're delighted to hear your stay felt both beautiful and family-friendly. We hope to welcome you back again soon for another memorable visit.Ask ChatGPT
4.0分
家庭亲子
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The property is beautiful and it’s located in a beautiful area. You can sit on the patio in the lobby area and look at the beautiful landscape.
Everyone is very friendly and they have many options for foods and coffee shop with great espresso.
The actual room is pretty standard but it’s comfortable.
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酒店回复: We are pleased to know the setting, dining options, and friendly service all made your stay enjoyable. At the same time, your perspective on the room is appreciated as it helps us better understand how the overall experience can be elevated. Thank you for taking the time to share such thoughtful feedback.
5.0分
其他
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Liked the room, the views, the patio for drinks by the bar, food was good.
Didn’t like how loud the lobby bar was- you could not hear the clerks at the desk. You had to shout. That’s not professional.
Also didn’t like the tiny balcony outside the room- felt very unsafe and things could fall easily.
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酒店回复: We are grateful for your perfect score and pleased to know you enjoyed the room, views, and dining experiences. At the same time, your comments about the lobby bar noise and balcony design are helpful for us to review. Feedback like yours allows us to celebrate what went well while also addressing areas that could be improved. We look forward to welcoming you again.
5.0分
情侣出游
I really appreciated how quiet the room was. Did not hear folks as they walked up and down the hallway. It created a very peaceful environment. Maggie M.
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酒店回复: Thank you for the perfect rating, Maggie. We are so pleased to know your room provided such a peaceful and quiet retreat, making your stay all the more relaxing. We look forward to welcoming you back for another serene visit.
4.0分
家庭亲子
Wish more amenities would be included to guests stayed at hotel such as Spa at no additional costs
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酒店回复: Brian, thank you for your rating and for sharing your thoughts. We're glad to know you enjoyed your stay. Like many luxury resorts, our spa offerings are priced separately to ensure a personalized experience tailored to each guest. We hope you'll have the opportunity to enjoy the spa on a future visit, and we look forward to welcoming you back.
5.0分
其他
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This is our 2nd stay here and the staff and resort are wonderful. The only thing I’d have changed with this stay is that the blind salamander was closed 2 of the 3 nights we were there so just plan accordingly if you plan to stay and want to eat here. The paint used in the elevators has a very strong odor as well. Other than that, all is perfect! Local restaurant we attended was Carve and it was amazing.
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酒店回复: Dawn, thank you for the glowing review and for choosing to return for a second stay—it means a great deal to us. We're so glad to know the staff and resort left a positive impression once again. Your feedback regarding the Blind Salamander’s availability and the elevator odor is truly appreciated and has been shared with the appropriate teams. We’re also glad you enjoyed dining at Carve during your visit. We look forward to welcoming you back for another memorable experience.
我们住的房间很令人失望。窗户正对着前廊，而且打不开，这让我们住得不舒服。虽然房间本身很一般，但我们决定提前退房，而不是再住一晚。下次我还是会选择万豪或希尔顿酒店。
很棒的家庭旅行！
这是一处美丽而宽敞的住所。孩子们喜欢迷你高尔夫、夜间烤棉花糖、游泳池以及可以奔跑和玩耍的空间！我们唯一的烦恼是整个住所有许多不同的楼层（中间有许多台阶，有时有 2-5 个台阶），所以如果带着婴儿车旅行，这可能会很困难，仅供参考。除此之外，员工和服务都很棒。
奥斯汀最好的高尔夫球场
非常棒的酒店和度假村。
很棒的酒店，除了暖气发出很大的噪音！
美丽而熟悉
The property is beautiful and it’s located in a beautiful area. You can sit on the patio in the lobby area and look at the beautiful landscape.
Everyone is very friendly and they have many options for foods and coffee shop with great espresso.
The actual room is pretty standard but it’s comfortable.
Liked the room, the views, the patio for drinks by the bar, food was good.
Didn’t like how loud the lobby bar was- you could not hear the clerks at the desk. You had to shout. That’s not professional.
Also didn’t like the tiny balcony outside the room- felt very unsafe and things could fall easily.
I really appreciated how quiet the room was. Did not hear folks as they walked up and down the hallway. It created a very peaceful environment. Maggie M.
Wish more amenities would be included to guests stayed at hotel such as Spa at no additional costs
This is our 2nd stay here and the staff and resort are wonderful. The only thing I’d have changed with this stay is that the blind salamander was closed 2 of the 3 nights we were there so just plan accordingly if you plan to stay and want to eat here. The paint used in the elevators has a very strong odor as well. Other than that, all is perfect! Local restaurant we attended was Carve and it was amazing.