酒店回复: Thank you for sharing your feedback. Please accept our sincerest apologies for the inconvenience you experienced during your stay. Guest comfort and satisfaction are always our priorities, and it is truly disappointing to learn that we did not meet your expectations.Regarding the situation with the sheets, we acted immediately upon your request and provided fresh linens. while we offered to assist with replacing the sheets, you kindly opted to do it yourself. At no point during or after your stay were we informed about any issues with the replacement sheets or concerns about hair. This concern was only brought up in your review , and we were not given the opportunity to address or resolve it during your visit. We regret that you experience was not as positive as we aim to provide, but we take your comments seriously and will use them to improve.Should you choose to stay with us again, we would be happy to ensure a seamless and comfortable experience.Thank you for understanding, and we appreciate the opportunity to address your concerns.
The Continental breakfast could hardly be called that. There was cereal, bread, jelly, three bananas and coffee.
The premises are unkempt and the rooms have light fixtures the were falling off the wall.
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酒店回复: Thank you for your feedback. We are sorry to hear about your experience and are working to improve our continental breakfast offerings and room maintenance. we appreciate your input and hope to welcome you back for a better stay in the future.
5.0分
其他
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The price was amazing, the staff were cheerful and friendly. I was always greeted with a smile from everyone from front desk attendants to housekeeping. Room was clean and comfortable.
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酒店回复: Thank you for your feedback. we are glad to hear that you had clean and comfortable stay with us. We hope to welcome you again soon with the same energy. Once again we appreciate your review.
4.0分
其他
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Very good for price
This was a fairly inexpensive but well-kept and clean hotel for Lawrence! You can tell they recently remodeled/updated the rooms, which was nice! The outside looked nice as well. Staff was very friendly and accommodating. Breakfast on the weekend closes early at 9. We came in at 9:15 and they tried to find some food for us still. The only down side is the lobby didn’t smell good which was off-putting, but everything else was great! Would recommend!
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酒店回复: Thank you for your wonderful feedback. we are delighted to hear you enjoyed the value, cleanliness, and friendly staff at lawrence. We appreciate your comments about the recent remodel and will look into extending breakfast hours to better accommodate guests. we are sorry about the lobby odor and are addressing it promptly. we hope to welcome you back for an even better stay!
我们两张床上的床单都很脏,上面还有污渍,床垫也是,太恶心了!我去了办公室,想弄点干净的床单。在那儿等了几分钟,因为桌子旁没人,也没人找。最后有人来了,告诉他们情况,他说他会叫“客房服务”给我拿“干净”的床单。当“客房服务”给我拿床单时,床单都湿透了,好像他们从脏衣服里抓出来的一样。把床单放到床上时,发现上面有很多头发,所以不确定它们真的是“干净”的床单?!我们退房时,我问为我们办理入住手续的那位先生,遇到这种情况,我们能不能得到折扣。好像没人会想到或想付钱换房间,然后一到房间就自己换床单,因为床单很脏。他说“经理”,我想是他自己,说不会给我打折?我问他为什么,他说因为我投诉后他们很快就给我拿来了“干净”的床单!?真的!猜猜你付出了多少就得到多少!糟糕的管理,恶心的地方!我不会把旅游费浪费在这种生意上!多花点钱买干净的床单睡觉是值得的!
经营这家酒店的人很好,但有点简陋。空调很吵,我们到达时浴缸很脏。他们立即来清洁,但这说明质量控制不足。我认为情况不会好转,因为所有员工都是家庭成员,你不能解雇亲戚。
我住的时候没有遇到任何问题,但不会再住了。
家庭经营 - 老板人很好。房间看起来不像照片。一切都有点脏。淋浴的水不热 - 最多是温水。如果你只是在找个睡觉的地方,那就没问题了。我觉得我不能把东西放在车里过夜。在那里的时候,有很多奇怪的人在附近走来走去。
破旧的汽车旅馆,房间里有股麝香味,墙上的油漆剥落,热水时断时续,广告上说的“免费早餐”只有 2 种麦片,烧瓶装咖啡、香蕉和橙子。照片经过 Photoshop 处理,以显示明亮的房间和接待处。我们预订并预付了 17 晚,但只在酒店房间里住了 2 晚。最糟糕的经历。
没有真正的欧陆式早餐。没有果汁,甜甜圈都没了(空盒子里有蚂蚁),只有两种麦片可供选择,只有一串香蕉,哈哈
令人恶心、粗鲁的地方
这里太脏了,而且这里的人是最粗鲁的。我永远不会向任何人推荐这里。永远不会
墙上悬挂着电线,小孩子可以接触到。
The Continental breakfast could hardly be called that. There was cereal, bread, jelly, three bananas and coffee.
The premises are unkempt and the rooms have light fixtures the were falling off the wall.
The price was amazing, the staff were cheerful and friendly. I was always greeted with a smile from everyone from front desk attendants to housekeeping. Room was clean and comfortable.
Very good for price
This was a fairly inexpensive but well-kept and clean hotel for Lawrence! You can tell they recently remodeled/updated the rooms, which was nice! The outside looked nice as well. Staff was very friendly and accommodating. Breakfast on the weekend closes early at 9. We came in at 9:15 and they tried to find some food for us still. The only down side is the lobby didn’t smell good which was off-putting, but everything else was great! Would recommend!