酒店回复: Lamentamos sinceramente que su experiencia no haya sido satisfactoria. Sentimos mucho que la cama no haya sido cómoda y que hayan tenido una interrupción inesperada durante la noche. También pedimos disculpas por no haber tenido agua disponible para beber. Agradecemos sus comentarios, ya que nos ayudan a identificar áreas donde debemos mejorar. Nos encantaría tener la oportunidad de ofrecerle una mejor experiencia en el futuro.
5.0分
家庭亲子
原文
翻译提供方：Google
我推荐这家酒店。我真的很喜欢这家酒店和自助早餐。
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酒店回复: Thank you for your wonderful rating! We truly appreciate your support and are delighted to know you had a positive experience with us. Your feedback means a lot to our team, and we look forward to welcoming you again in the future. If there’s anything specific you enjoyed or any way we can make your next visit even better, we’d love to hear from you.
5.0分
其他
原文
翻译提供方：Google
好的
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酒店回复: Thank you for taking the time to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be.
4.0分
家庭亲子
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The room was clean and spacious. The staff were friendly and responded to our request with urgency. The pool was clean and warm. Our kids enjoyed their time swimming. On our next visit, we will definitely consider going back.
1.0分
情侣出游
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Something about the front desk employees the younger gentleman was very helpful and nice but I received what I believe to a stereotyped and biased environment I walked through the doors and was followed down the hallway because I didn't look like I had a room.(not by the younger gentleman it was an older man)
2.0分
商务出差
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The room was cozy but i didn't really get proper sleep from all the question asking. I was also told not to put my fur coat on the bedding ??? Hmm, ok. I was totally agrred with rthat. I did not like being asked, "which room am I occupying," each time I was seen (which was a total of three times). Is it protocol to ask guests, "which room are they in?" I've never been asked that so I ask, "do you deliver room service?" The answer was no. I made a couple purchases from the counter twice later on that day and also the next morning after having breakfast, I was asked a third time. Did not want to assume but icąrry! It's too many people going missing and you just have to stay ready for whatever. People just be careful.
地段便捷安静，房间适合商务出差，宽敞舒适，干净卫生，早餐美味。
位置优越，附近购物和餐厅比较方便，距离机场半小时车程，设施稍微旧了点，服务还行，早餐免费自助的，还不错
凯悦嘉轩酒店始终是商务旅行的好选择。酒店的早餐也相当不错。
早餐很棒。
我不喜欢这张床，它不舒服。
他们在凌晨 1 点敲我们的门，我们不知道为什么。
没有水可以喝。
我推荐这家酒店。我真的很喜欢这家酒店和自助早餐。
好的
The room was clean and spacious. The staff were friendly and responded to our request with urgency. The pool was clean and warm. Our kids enjoyed their time swimming. On our next visit, we will definitely consider going back.
Something about the front desk employees the younger gentleman was very helpful and nice but I received what I believe to a stereotyped and biased environment I walked through the doors and was followed down the hallway because I didn't look like I had a room.(not by the younger gentleman it was an older man)
The room was cozy but i didn't really get proper sleep from all the question asking. I was also told not to put my fur coat on the bedding ??? Hmm, ok. I was totally agrred with rthat. I did not like being asked, "which room am I occupying," each time I was seen (which was a total of three times). Is it protocol to ask guests, "which room are they in?" I've never been asked that so I ask, "do you deliver room service?" The answer was no. I made a couple purchases from the counter twice later on that day and also the next morning after having breakfast, I was asked a third time. Did not want to assume but icąrry! It's too many people going missing and you just have to stay ready for whatever. People just be careful.