酒店回复: Hello Carlos,Agradecemos tus comentarios y esperamos que hayas disfrutado tu estancia en nuestro hotel. Si hay algo en lo que podemos mejorar, no dudes en contactar a nuestra gerencia para futuras visitas. íEsperamos verte de nuevo pronto!
1.0分
其他
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windows is cracked, room says no smoking but it smells so bad we can't even breath, comforter is disgusting with burn holes in it. smoke detector has been removed and shoved into a drawer. gum in the trash. disgusting.lights dont work in one of the rooms.outlets hanging out
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酒店回复: Hello Austin,Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. Guests’ comfort and safety are important to us, and we appreciate you bringing these matters to our attention. Your insights will be shared with the appropriate departments for future improvements. We hope your future stays are more pleasant.
4.0分
其他
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Loved the history there and the tavern. The fireplace in the lobby was great too. The bar tenders were terrific as well as our waitress. The room was fine but the bathroom toilet was terribly low and difficult to use. The room was cold and we couldn’t adjust temperature. The inn could use a professional decorator. Again, it was lovely and we were there for the history
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酒店回复: Dear Valued Guest,Thank you so much for your thoughtful feedback! We’re thrilled to hear that you enjoyed the history of the property, the tavern, and the cozy fireplace in the lobby. It’s also wonderful to know that our bartenders and waitress provided you with excellent service.We do, however, apologize for the discomfort you experienced with the bathroom toilet and room temperature. We understand that these issues affected your stay, and we will look into potential solutions to improve guest comfort. Your comments about the decor are also noted, and we are continuously working to enhance the atmosphere of our inn.We truly appreciate your insights and hope to welcome you back in the future for another enjoyable stay!
2.0分
其他
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The sign read "Under New Management"
The room was not clean. Towels for use had old stains. One towel looked like it had been previously used.The bathroom faucet was dirty. No hot water in the sink or shower. The comforter in the bed had animal on the top. It was hidden by a coverlet that had old stains. Pets are welcome however there should be rooms set aside for people bringing their pets. I do not sleep in the same bed as my pet and I definitely don't want to sleep in a bed with someone else's.
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酒店回复: Hello Thomasyne,Thank you for sharing your experience. We appreciate your feedback regarding cleanliness and the condition of the towels and comforter, as these details are vital for maintaining our standards. Your suggestion about separating pet-friendly rooms is valuable, and we will ensure that it is communicated to the management team for further consideration. We hope you’ll consider staying with us again in the future for a more enjoyable experience.
房间宽敞又干净。
到处都是烟头，墙壁和窗帘上都有霉菌，许多物品都生锈了，窗帘被撕破了，床单和毛巾都脏了。
浴室非常小！吹风机太油腻了，根本够不着！当我凌晨洗头时，我用毛巾包裹吹风机来吹干头发，但它不起作用。浴巾非常粗糙！床后面有很多电线......毯子显然很脏，但床单、枕头和枕套一尘不染，味道鲜美！ 我只会在紧急情况下才会回去，就像我在那里度过的那晚一样。我凌晨 1 点到达，凌晨 5 点离开
房间无可挑剔，员工彬彬有礼。
一晚
床很舒服，但仅此而已。 住一晚还可以
微波炉、冰箱和游泳池都太脏了，最脏了
都好
windows is cracked, room says no smoking but it smells so bad we can't even breath, comforter is disgusting with burn holes in it. smoke detector has been removed and shoved into a drawer. gum in the trash. disgusting.lights dont work in one of the rooms.outlets hanging out
Loved the history there and the tavern. The fireplace in the lobby was great too. The bar tenders were terrific as well as our waitress. The room was fine but the bathroom toilet was terribly low and difficult to use. The room was cold and we couldn’t adjust temperature. The inn could use a professional decorator. Again, it was lovely and we were there for the history
The sign read "Under New Management"
The room was not clean. Towels for use had old stains. One towel looked like it had been previously used.The bathroom faucet was dirty. No hot water in the sink or shower. The comforter in the bed had animal on the top. It was hidden by a coverlet that had old stains. Pets are welcome however there should be rooms set aside for people bringing their pets. I do not sleep in the same bed as my pet and I definitely don't want to sleep in a bed with someone else's.