酒店回复: Hello Migdalia,Lamentamos que su experiencia con la bañera no haya sido satisfactoria y que haya tenido inconvenientes con el cobro. Valoramos su opinión y la tomaremos en cuenta para futuros servicios. Si desea discutir sus preocupaciones más a fondo, le invitamos a contactar con la gerencia directamente. Agradecemos que haya compartido sus comentarios.
酒店回复: Hello Majbritt,We appreciate your feedback on your recent stay with us. It's good to hear that you found our accommodation suitable to your needs. We will share your comments about the breakfast with the team for future improvements. The travel time to Downtown Austin can vary depending on traffic conditions. Thank you for sharing your experience with us.
3.0分
其他
原文
翻译提供方：Google
只住一晚。
房间有一股霉味，而且很旧。
拍摄效果很糟糕。
基本的咖啡。
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酒店回复: Hello Adriana, We appreciate your feedback and apologize for any inconvenience you may have experienced during your stay. Your comments have been noted and will be shared with the relevant teams for review. Thank you for taking the time to share your thoughts, and we hope to welcome you back in the future.
5.0分
其他
原文
翻译提供方：Google
非常舒适，位置非常中心
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酒店回复: Hello Rodrigo,Nos complace saber que disfrut de la comodidad de nuestro hotel y nuestra conveniente ubicacin cntrica. Esperamos darle la bienvenida nuevamente en el futuro para brindarle otra excelente experiencia.
4.0分
家庭亲子
原文
翻译提供方：Google
睡第五人的沙发床已损坏，无法使用
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酒店回复: Hello Carlos,We regret to hear about the inconvenience you experienced with the sofa bed in your room. Your feedback is valuable to us, and we will address this with our team for improvement. Thank you for bringing this to our attention.
5.0分
其他
原文
翻译提供方：Google
非常好👌
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酒店回复: Hello Cristian,Agradecemos mucho su comentario positivo. Nos alegra saber que disfrutó de su estancia y que todos los servicios cumplieron con sus expectativas. Siempre trabajamos para ofrecer la mejor experiencia a nuestros huéspedes. Esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro y que su próxima visita sea igual de memorable.
3.0分
其他
原文
翻译提供方：Google
好的
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酒店回复: Hello Matthew,We appreciate your feedback and apologize for any inconveniences you may have experienced during your stay. Your comments will be shared with our team for their review. Should you have any further concerns, please feel free to contact our management team directly. Thank you for choosing our hotel, and we hope to welcome you back in the future.
1.0分
其他
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don't stay here.
both ice machines broken. gym was "out of order"
elevator broke while i was staying there business center has mattresses in it and isn't even accessible.
i booked this hotel based on the amenities and was unable to use any of them. pretty sure the people who run it live here. the room i checked into looked like it hadn't been cleaned. there were used hospital socks and open sauce packets on the floor when i arrived. someone had used toothpaste and stuck trash to the smoke detector. the toilet broke with every flush and constantly ran water. to top it off, they lost the reservation i made months ago and had to give me a new one. conveniently, the new one had a no refund policy so i contacted my bank to dispute the transaction. this is fraud.
everyone who works there is rude and unhelpful.
the thermostat in my room rarely dipped below 80, even though it was on "cool!" the hairdryer fell out of the wall daily. the area is also very unsafe. my daughter drove to meet me and didn't feel safe leaving her car in the Iot.
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酒店回复: Hello Aimee,Thank you for sharing your feedback regarding your recent stay. We take all guest comments seriously, as they help us identify areas needing improvement. We regret that your experience did not meet your expectations, particularly with the condition of your room and the amenities. Your insights about staff interactions and facility functionality will be shared with the appropriate team. Each concern is valuable, and we appreciate you taking the time to inform us.
住得很舒适，酒店设施也很好。
早餐种类不多，水果也不新鲜。房间里有股异味，浴室很老旧，看起来不干净。除此之外，酒店位置很好找。
浴缸脏得令人作呕，更糟糕的是，他们还多收了我一晚的房费，而且不退款。我再也不会去那里了。
一个住宿设施可以完成它应该做的事情，但仅此而已。价格还算合理，早餐不是特别好。根据交通情况，20-40 分钟即可到达奥斯汀市中心
只住一晚。
房间有一股霉味，而且很旧。
拍摄效果很糟糕。
基本的咖啡。
非常舒适，位置非常中心
睡第五人的沙发床已损坏，无法使用
非常好👌
好的
don't stay here.
both ice machines broken. gym was "out of order"
elevator broke while i was staying there business center has mattresses in it and isn't even accessible.
i booked this hotel based on the amenities and was unable to use any of them. pretty sure the people who run it live here. the room i checked into looked like it hadn't been cleaned. there were used hospital socks and open sauce packets on the floor when i arrived. someone had used toothpaste and stuck trash to the smoke detector. the toilet broke with every flush and constantly ran water. to top it off, they lost the reservation i made months ago and had to give me a new one. conveniently, the new one had a no refund policy so i contacted my bank to dispute the transaction. this is fraud.
everyone who works there is rude and unhelpful.
the thermostat in my room rarely dipped below 80, even though it was on "cool!" the hairdryer fell out of the wall daily. the area is also very unsafe. my daughter drove to meet me and didn't feel safe leaving her car in the Iot.