Let’s be honest! It’s a very old motel! However, we’re there to sleep and relax for the night! It was a it was a clean motel and we had what we needed!!
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酒店回复: Thank you for your positive feedback! We're thrilled to hear that you enjoyed your stay with us. Your satisfaction is important, and we hope to welcome you back again soon for another memorable experience!
1.0分
家庭亲子
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We did not end up staying, booked this as a layover for a quick rest before continuing on our trip. Room was filthy, carpet was wet, furniture, walls, bed all had stains and dirt marks. Everything was filthy. Left immediately. Would not recommend.
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酒店回复: Thank you for your feedback. We sincerely apologize for the experience you had during your stay. What you described regarding cleanliness and room condition is unacceptable and far from the standards we aim to provide. We truly regret the inconvenience caused and appreciate you taking the time to let us know. Your experience is not reflective of the level of comfort and service we strive for, and we hope for the opportunity to offer you a much more satisfactory experience in the future.
3.0分
商务出差
Four walls and a roof and a TV small refrigerator. The trash needs to be emptied more than once a week
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酒店回复: "Thank you for bringing this to our attention. Please accept our sincerest apologies for the inconvenience you experienced during your stay. We are addressing this issue immediately with our housekeeping. ensure it does not happen again. Your feedback is incredibly important to us, and we appreciate you giving us the opportunity to improve. We hope to have the chance to welcome you back and provide you with a much better experience.”
3.0分
其他
Clean room television works. Hot water works. Staff is friendly
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酒店回复: Thank you so much for the review and for choosing Econo lodge in Elizabeth City,
2.0分
其他
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Roaches taking over
There were roaches in the room and in the bathroom BAD! We had to throw a whole pizza away because we walked in and sat it on the little desk when uyou walk in an opened it nt even 5mins later an there were 3 roaches in the box When I checked in, I asked if they had had any problems with bed bugs.Maybe I should ask about the roaches!!! I was told since I booked through a third party.I had to complain through them! Will never return to this property
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酒店回复: Thank you for bringing this to our attention. Please accept our sincerest apologies for the inconvenience you experienced during your stay. We take cleanliness and guest comfort very seriously, and we are deeply sorry that your room did not meet our usual standards.Finding roaches and encountering an unclean room is unacceptable, and we understand how upsetting this must have been. Please rest assured that we are addressing this issue immediately with our housekeeping and pest control teams to ensure it does not happen again.Your feedback is incredibly important to us, and we appreciate you giving us the opportunity to improve. We hope to have the chance to welcome you back and provide you with a much better experience.If there’s anything we can do to make this right, please don’t hesitate to reach out to us directly.
1.0分
其他
No daily house keeping and no daily usage stuff like soap and shampoo and shower is not good
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酒店回复: "Thank you for bringing this to our attention. Please accept our sincerest apologies for the inconvenience you experienced during your stay. We take cleanliness and guest comfort very seriously. We are addressing this issue immediately with our housekeeping. ensure it does not happen again. Your feedback is incredibly important to us, and we appreciate you giving us the opportunity to improve. We hope to have the chance to welcome you back and provide you with a much better experience.”
1.0分
家庭亲子
The shower were falling apart. Roaches in the beds. The rooms smelled.
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酒店回复: • "Thank you for bringing this to our attention. Please accept our sincerest apologies for the inconvenience you experienced during your stay. We take cleanliness and guest comfort very seriously and we are deeply sorry that your room did not meet our usual standards. Finding roaches and encountering an unclean room is unacceptable and we understand how upsetting this must have been. Please rest assured that we are addressing this issue immediately with our housekeeping and pest control teams to ensure it does not happen again. Your feedback is incredibly important to us, and we appreciate you giving us the opportunity to improve. We hope to have the chance to welcome you back and provide you with a much better experience. If there is anything we can do to make this right, please don’t hesitate to reach out to us directly."
5.0分
家庭亲子
Here at econo Lodge the staff is wonderfully nice and helpful
5.0分
其他
It was nice and quiet. Four walls and a roof. What more could you ask for it?
出色地
Let’s be honest! It’s a very old motel! However, we’re there to sleep and relax for the night! It was a it was a clean motel and we had what we needed!!
We did not end up staying, booked this as a layover for a quick rest before continuing on our trip. Room was filthy, carpet was wet, furniture, walls, bed all had stains and dirt marks. Everything was filthy. Left immediately. Would not recommend.
Four walls and a roof and a TV small refrigerator. The trash needs to be emptied more than once a week
Clean room television works. Hot water works. Staff is friendly
Roaches taking over
There were roaches in the room and in the bathroom BAD! We had to throw a whole pizza away because we walked in and sat it on the little desk when uyou walk in an opened it nt even 5mins later an there were 3 roaches in the box When I checked in, I asked if they had had any problems with bed bugs.Maybe I should ask about the roaches!!! I was told since I booked through a third party.I had to complain through them! Will never return to this property
No daily house keeping and no daily usage stuff like soap and shampoo and shower is not good
The shower were falling apart. Roaches in the beds. The rooms smelled.
Here at econo Lodge the staff is wonderfully nice and helpful
It was nice and quiet. Four walls and a roof. What more could you ask for it?