Great location, lots of food nearby, clean. Awesome staff. Heated indoor pool!!!!
Decent free breakfast with amazing automatic pancake machine... a highlight!!!!
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酒店回复: Thank you for sharing your wonderful feedback! We’re delighted to know you enjoyed your stay and appreciated our team’s hospitality. It’s great to hear you had a comfortable experience and found everything you needed nearby. We hope to welcome you back again soon for another pleasant visit!
2.0分
其他
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Bed good. Shower looked good, no am hot water, couldnt shower. Exercise room advertised, not available. Vending out of order. Entry stairs filthy, looked uncleanable. Breakfast a joke: waffle,sugar cold cereal
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酒店回复: Thank you for your feedback. We’re sorry to hear about the inconveniences you experienced during your stay. Your comments have been noted, and we’ll work to make improvements moving forward.
5.0分
其他
The staff was fantastic and were very accommodating to make sure our stay was an enjoyable experience. The indoor pool was perfect for a rainy weekend.
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酒店回复: Thank you, Grant, for your wonderful review! We’re delighted to hear that our staff helped make your stay enjoyable and that you were able to relax and enjoy the indoor pool during the rainy weekend. We truly appreciate your kind words and hope to welcome you back again soon!
3.0分
其他
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Friendly staff, hotel needs maintenance
We had quite the experience at this hotel! The staff was very friendly and helpful. However, the smell inside was extremely strong (I don't do well with strong scents). I saw reviews saying it had been remodeled recently, but the wallpaper was peeling, the toilet was wobbly, there was a big hole in the carpet, and to top it all off, the drain fell out of the sink. I do want to add in that the receptionist was quick to call the maintenance person and then get us a new room once they found out it couldn't be fixed right away, so we appreciated that! Overall it was a very interesting experience!
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酒店回复: Thank you for the feedback. We hope you give us an opportunity to serve you in the future.
5.0分
其他
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Hot tub was broken so they upgraded one of our rooms to a jacuzzi room. All of the staff were great. Owner Sammy is a fantastic guy, very pleasant and friendly. Parking was fine and the area was covered by security cameras. Rooms were clean and satisfactory.
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酒店回复: Thank you for the excellent feedback. We are so glad you liked the great management, clean room, and nice staff. We look forward to serving you the next time you visit the area.
3.0分
家庭亲子
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Pool was nice and warm. No gym. Room was air conditioned, but hair in the bathroom. Carpets a bit stained. Breakfast included but all carbs, no protein options. Price was right, and easy access off the highway. Staff very friendly.
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酒店回复: Thank you for the kind words about the nice pool, friendly staff, and good value.
1.0分
其他
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had to get help because the freezer was frozen shut and I needed to put my ice packs in there. The TV only had three or four stations. they said they'd been having problems with it. there was no coffee in the room or tea the Wi-Fi was spotty. there were tons of stains all over the carpet inside the hotel room and going up the stairs which was really gross. the breakfast was definitely substandard. there was hardly anything hot at all. there was no protein to eat and the bread was stale. The girl behind the desk was pretty cool and very helpful. none of this was her fault. I felt sorry for her. I will never stay here again
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酒店回复: Thank you for your feedback, We are under new ownership and majority of the items mentioned are currently being addressed.
2.0分
情侣出游
The beds were rock hard , the shower was dirty and leaking terribly. The room next to us was partying or something. It was not good
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酒店回复: We are so sorry you did not have a good experience. We appreciate the feedback and will address these items. Thank you.
非常干净，住着也很舒服。前台员工和客房服务员都很好。
这篇评论不是针对酒店的...我无法如期预订一晚，打电话希望能在另一个晚上预订，却被告知不，我们无法帮助您...Trip.com 你们永远不会有我的事或者推荐，你所做的就是拿走我的钱，不提供任何回报......Hotwire 或 ******** 会是更好的选择
Great location, lots of food nearby, clean. Awesome staff. Heated indoor pool!!!!
Decent free breakfast with amazing automatic pancake machine... a highlight!!!!
Bed good. Shower looked good, no am hot water, couldnt shower. Exercise room advertised, not available. Vending out of order. Entry stairs filthy, looked uncleanable. Breakfast a joke: waffle,sugar cold cereal
The staff was fantastic and were very accommodating to make sure our stay was an enjoyable experience. The indoor pool was perfect for a rainy weekend.
Friendly staff, hotel needs maintenance
We had quite the experience at this hotel! The staff was very friendly and helpful. However, the smell inside was extremely strong (I don't do well with strong scents). I saw reviews saying it had been remodeled recently, but the wallpaper was peeling, the toilet was wobbly, there was a big hole in the carpet, and to top it all off, the drain fell out of the sink. I do want to add in that the receptionist was quick to call the maintenance person and then get us a new room once they found out it couldn't be fixed right away, so we appreciated that! Overall it was a very interesting experience!
Hot tub was broken so they upgraded one of our rooms to a jacuzzi room. All of the staff were great. Owner Sammy is a fantastic guy, very pleasant and friendly. Parking was fine and the area was covered by security cameras. Rooms were clean and satisfactory.
Pool was nice and warm. No gym. Room was air conditioned, but hair in the bathroom. Carpets a bit stained. Breakfast included but all carbs, no protein options. Price was right, and easy access off the highway. Staff very friendly.
had to get help because the freezer was frozen shut and I needed to put my ice packs in there. The TV only had three or four stations. they said they'd been having problems with it. there was no coffee in the room or tea the Wi-Fi was spotty. there were tons of stains all over the carpet inside the hotel room and going up the stairs which was really gross. the breakfast was definitely substandard. there was hardly anything hot at all. there was no protein to eat and the bread was stale. The girl behind the desk was pretty cool and very helpful. none of this was her fault. I felt sorry for her. I will never stay here again
The beds were rock hard , the shower was dirty and leaking terribly. The room next to us was partying or something. It was not good