酒店回复: Dear Claudia,Thank you for your kind feedback. We’re glad to know you enjoyed your clean room and our breakfast offerings. Your satisfaction is important to us, and we look forward to welcoming you back for another pleasant stay.Best Regards,Management Team
3.0分
其他
This hotel was definitely on the dirty side. The staff was nice but the whole hotel was in rather bad shape and not clean.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We’re glad our staff was able to assist you, and we apologize that the cleanliness and condition of the hotel did not meet your expectations. Your comments are valuable and will help us continue working to improve the experience for all guests.Sincerely,Management Team
3.0分
其他
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so my review isn’t good, but it isn’t bad. First thing I’ve never been to a hotel that won’t let you check in at least 30 minutes early this hotel you had to wait till Check-n time or pay an extra fee which for someone who is on the road, I’ve honestly never had it happen to me but front desk was nice in a way. I guess you could say so. I guess that is something else, but other than that hotel was not too bad. Some Doors had chipped paint. Our showerhead was not very newish, but it said that our room had been remodeled. You could tell some of the furniture was new, but still could see a few holes in the wall. Overall hotel wasn’t horrible, but definitely could use some touching up and try to accommodate to those who would like to check in a little early without being charged whatever price you would like to charge.
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酒店回复: Dear Xzayvian,Thank you for taking the time to share your feedback. We’re glad to hear that our front desk staff provided a courteous experience and that overall your stay was acceptable. We do apologize that early check-in was not available without a fee, as this policy helps us manage room availability and ensure all guests have a smooth check-in experience. We also appreciate your notes regarding the chipped paint, showerhead, and minor wear in the room. Your comments are helpful as we continue to maintain and improve our property, and we hope to provide an even better experience on your next visit.Sincerely,Management Team
3.0分
其他
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The receptionist was professional, nice and helpful. The lobby was clean. The room however was ok..
The tub faucet dripped all night. There were areas that were smudged with dirt. I wasnt sure if someone had already checked into the room because lights were on the dirt on the lightswitch and walls
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酒店回复: Dear Tania,Thank you for sharing your feedback. We’re glad to hear that our receptionist provided professional and helpful service and that you found the lobby clean. We do apologize for the issues in your room—the dripping tub faucet, smudges, and cleanliness concerns are not up to our standards. Your comments have been shared with our housekeeping and maintenance teams so we can address these issues promptly and ensure all rooms meet the high standards our guests expect.Sincerely,Management Team
5.0分
其他
Breakfast was a lot better than most places of the same caliber people are actually very helpful and nice
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酒店回复: Dear Joseph,Thank you for your feedback. We’re glad to hear you enjoyed our breakfast and found our staff helpful and friendly. Your kind words are appreciated, and we look forward to welcoming you back for another enjoyable stay.Best Regards,Management Team
4.0分
其他
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The property is pet friendly and the room was very clean. However, the aesthetics are bad because there’s paint peeling on all the doors which makes it look very shabby..
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酒店回复: Dear Susan,Thank you for sharing your feedback. We’re glad to hear that you appreciated our pet-friendly policy and clean rooms. We understand your concern regarding the appearance of the doors, and we’ll be addressing this with our maintenance team to improve the overall look of the property.Sincerely,Management Team
4.0分
家庭亲子
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We ran into a couple of small issues, but however, they did do their best to resolve it. I did not eat their breakfast, however, coffee was ready every time I went for some.! That’s a great plus. Overall, this is the fourth time I’ve stayed.
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酒店回复: Thank you for your feedback and rating. We’re glad you enjoyed your stay overall and appreciate your patience with the small issues. We'll work on improving the breakfast coffee service. We hope to welcome you back soon.
5.0分
其他
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That staff was great very helpful. The hotel could us some painting done especially the room doors. But overall this was a good experience and would recommend this hotel
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酒店回复: Thank you for your perfect rating and kind words about our staff! We're pleased you enjoyed your stay. We'll address the painting and maintenance to ensure an even better experience next time. We appreciate your recommendation and hope to see you again.
4.0分
家庭亲子
Decent hotel for a quick stop over. Needs work but signs said please excuse the mess we are doing repairs so all good
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酒店回复: Dear Michael,Thank you for your understanding and kind feedback. We’re glad you had a comfortable stopover and appreciate your patience as we work on improvements to enhance our guests’ experience. We look forward to welcoming you back once our updates are complete.Best Regards,Management Team
2.0分
商务出差
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It’s was okay but won’t stay again.
Staff was super friendly, the room itself needs lots of updating. We had a very small tv in our room compared to our friends room. All of the doors need repainting, paint pealing off all doors. The toliet paper was soaked (thankfully there was another roll on counter. The smoke alarm was hanging off the wall. Several holes in wall and ceiling. Those throw pillows on the bed are very uncomfortable.
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酒店回复: Thank you for sharing your experience. We're sorry the room did not meet your expectations and appreciate your compliments about our staff. We understand your concerns about the room size and maintenance, and we will use your feedback to make improvements. We hope you will give us another chance in the future.
房间干净，早餐不错
This hotel was definitely on the dirty side. The staff was nice but the whole hotel was in rather bad shape and not clean.
so my review isn’t good, but it isn’t bad. First thing I’ve never been to a hotel that won’t let you check in at least 30 minutes early this hotel you had to wait till Check-n time or pay an extra fee which for someone who is on the road, I’ve honestly never had it happen to me but front desk was nice in a way. I guess you could say so. I guess that is something else, but other than that hotel was not too bad. Some Doors had chipped paint. Our showerhead was not very newish, but it said that our room had been remodeled. You could tell some of the furniture was new, but still could see a few holes in the wall. Overall hotel wasn’t horrible, but definitely could use some touching up and try to accommodate to those who would like to check in a little early without being charged whatever price you would like to charge.
The receptionist was professional, nice and helpful. The lobby was clean. The room however was ok..
The tub faucet dripped all night. There were areas that were smudged with dirt. I wasnt sure if someone had already checked into the room because lights were on the dirt on the lightswitch and walls
Breakfast was a lot better than most places of the same caliber people are actually very helpful and nice
The property is pet friendly and the room was very clean. However, the aesthetics are bad because there’s paint peeling on all the doors which makes it look very shabby..
We ran into a couple of small issues, but however, they did do their best to resolve it. I did not eat their breakfast, however, coffee was ready every time I went for some.! That’s a great plus. Overall, this is the fourth time I’ve stayed.
That staff was great very helpful. The hotel could us some painting done especially the room doors. But overall this was a good experience and would recommend this hotel
Decent hotel for a quick stop over. Needs work but signs said please excuse the mess we are doing repairs so all good
It’s was okay but won’t stay again.
Staff was super friendly, the room itself needs lots of updating. We had a very small tv in our room compared to our friends room. All of the doors need repainting, paint pealing off all doors. The toliet paper was soaked (thankfully there was another roll on counter. The smoke alarm was hanging off the wall. Several holes in wall and ceiling. Those throw pillows on the bed are very uncomfortable.