酒店回复: Thank you for your kind words! We’re delighted to hear you enjoyed the spacious suite and the air conditioning. We truly appreciate your understanding during our lobby renovations—I'm happy to let you know that the renovation is now complete, and the lobby looks fantastic. We look forward to welcoming you back for an even better experience!All the best,Sara RobinsonSales
酒店回复: Hello Katie, Thank you for taking the time to bring these issues to our attention. I sincerely apologize about the troubles you have encountered while staying with us and I appreciate you bringing this to our attention. We will investigate this to make sure we prevent such mishaps in the future. Thank you for choosing to stay at the Hyatt Place Austin Arboretum. Have a great day!
5.0分
其他
原文
翻译提供方：Google
交通方便，有免费停车位
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酒店回复: Thank you for the kind review! We're happy you appreciated our parking amenities. We hope to see you again soon!
5.0分
其他
原文
翻译提供方：Google
出色的
5.0分
其他
原文
翻译提供方：Google
好的
5.0分
其他
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Great choice to stay .staff was very friendly and quick to accommodate Us .rooms are clean and spacious and breakfast options were great with many options. I will definitely stay at this place again.
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酒店回复: Thank you so much for the 10/10! We’re thrilled you enjoyed your stay, from our friendly team to the rooms and breakfast. We can’t wait to welcome you back soon!All the best,Sara RobinsonSales
5.0分
家庭亲子
It was great except for the bathroom location. Wish it was at the opposite end of the room rather than in the sleeping area.
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酒店回复: Thank you for your review! We’re glad you enjoyed your stay overall and appreciate your feedback regarding the bathroom layout. We’ll keep your suggestion in mind as we continue to improve our guest experience, and we hope to welcome you back soon!All the best,Sara RobinsonSales
一定要问清楚他们是否在施工！！！
抵达后，我第一时间就收到通知，说他们正在装修。我当时独自一人，只能从大楼后方进入。晚上光线昏暗，感觉很不安全。办理入住手续很麻烦，而且是一个临时搭建的接待区，空间非常狭窄。早餐没什么特别的，一个可用的临时会议室被用作了用餐区。施工现场噪音很大，电梯很慢，我所在楼层的制冰机甚至都坏了。由于航班变更，我要求延迟退房，结果被额外收取了一小时的费用。总的来说，我非常失望。我不确定装修完成后情况是否会有所改善，但我的入住体验非常不尽如人意。不推荐。
住宿体验很棒
套房很大，空间宽敞，空调也很棒！我们入住时，酒店大堂正在装修，不过工作人员处理得还不错。推荐。
服务太棒了。
前台的那位男士真是太棒了。我不记得他的名字了，但他身材高大，戴着眼镜，很结实。
他的热情好客无与伦比。
我还会再来这家酒店。
不要选择这个地方！！
如果您有卡车或豪华车，请不要住在这里，因为会被闯入。另外，如果您决定住在这里，请不要将车停在后面，因为酒店没有用摄像头覆盖后面的停车场，所以您在那里发生的任何事情都不会被注意到。经理们并不关心您的财产是否被闯入或被盗，他们说不幸的是，这种情况经常发生，提前通知会很好。有标志说不要把您的物品留在里面，我们照做了，我们的卡车仍然被闯入，但经理们没有被闯入（就在我们旁边）。总的来说，房间很不错！
房间里没有电视遥控器。你必须通过手机登录，我一直收到错误消息。这非常令人失望
交通方便，有免费停车位
出色的
好的
Great choice to stay .staff was very friendly and quick to accommodate Us .rooms are clean and spacious and breakfast options were great with many options. I will definitely stay at this place again.
It was great except for the bathroom location. Wish it was at the opposite end of the room rather than in the sleeping area.