酒店回复: Dear Gloria,Thank you for your feedback, and we sincerely apologize for the issues you experienced during your stay. We understand how frustrating it must have been to deal with multiple room changes and cleanliness concerns. This is certainly not the experience we aim to provide, and we will address these issues with our team to ensure improvements are made. We appreciate you bringing this to our attention, and we hope you'll consider giving us another chance in the future to offer a better stay.Sincerely, Hotel Manager
酒店回复: Dear Joyce-Thank you for taking the time to share your experience. We sincerely apologize for the condition of your room. This is far from the standard we aim to provide. Your detailed feedback has been shared with our team for immediate attention and corrective action. We truly regret the inconvenience and hope to improve your experience in the future.
酒店回复: Dear Cherese,Thank you for sharing your experience. We apologize that the condition of the property and the noise level outside your room did not meet your expectations. Your comments about the peeling paint and the need for bathroom updates have been noted. We understand how important comfort and upkeep are, and we appreciate your feedback as we work to make improvements.Sincerely, Hotel Manager
2.0分
其他
原文
翻译提供方：Google
房间整体潮湿，可能是因为潮湿。我们的卡坏了，吹风机也坏了！
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酒店回复: Dear James,Thank you for your feedback. We’re truly sorry to hear about the issues you encountered during your stay, including the dampness in the room, key card malfunctions, and the non-working hairdryer. These are not the standards we aim to uphold, and we’ve alerted our maintenance team to investigate and resolve these concerns promptly. We hope you'll consider giving us another chance to provide the seamless experience you expected and deserve.Sincerely, Hotel Manager
4.0分
其他
原文
翻译提供方：Google
嗯嗯嗯嗯
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酒店回复: Dear Ramon,Thank you for your feedback. We hope the experience was enjoyable and memorable. We greatly appreciate your kind words and will do our best to make each guest's stay a unique, pleasurable one. We look forward to serving you again.Sincerely, Hotel Manager
3.0分
商务出差
They let us extend our stay until noon with a charge but that was cool of them to work with us
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酒店回复: Dear Cheri,We are glad our team could accommodate your request for a late checkout and that you appreciated their willingness to assist. Flexibility and guest comfort are important to us, and it is great to know our efforts made your stay more convenient. We look forward to welcoming you again for another pleasant and accommodating experience.Sincerely, Hotel Manager
3.0分
其他
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Its Georgetown
#1 they make you pay $100 deposit that isnt pending it is actually taken and refunded 2 to 3 days after you check out.
#2 Paper thin between rooms. You can heard everything that is said in the other room. No privacy.
5.0分
其他
Good stopover!
Breakfast lacked several items, no syrup for waffles, no biscuits for gravy. Nice location and nice pool!
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酒店回复: Dear Craig,Thank you for choosing us for your stopover. We are happy you enjoyed the location and pool. We appreciate your feedback about breakfast and will look into the missing items, like syrup and biscuits, to improve the experience. Your input helps us serve guests better on future visits. We look forward to welcoming you back. Sincerely, Hotel Manager
前门花园需要修缮。我的房间干净整洁，但对面就是旁边的超级加油站，那里发动机轰鸣，人们大声叫喊，晚上还有人按喇叭。早上6点左右，隔壁的四个客人把椅子拉到阳台上喝咖啡、抽烟、大声说话。我不喜欢酒店的这个区域。早餐很棒，包括我最喜欢的：自制华夫饼。一晚大约100美元的价格很不错，而且距离乔治敦医院只有5分钟的路程。
我住的第一个房间没有热水。我打开行李安顿好后，不得不收拾行李搬到另一个房间。第二个房间也没有热水，而且其中一张床很脏。床上有头发，床单上有污渍。第三个房间还不错，有热水。我不会再住这里了。整个酒店都应该降级。
我住的房间状况很糟糕。墙上有大块的油漆脱落。浴室踢脚板不干净，角落里有霉菌。不过工作人员非常乐于助人，也很友好。床铺完美，水槽区域干净整洁。我朋友住的房间经过翻新，非常干净，符合标准。我最后开车回家，没有在房间里过夜。很高兴知道他们正在努力，但浪费了我的钱。
房子很不错，位置也很好，房间也不错，除了冰箱因为除霜而漏水的问题。我唯一遇到的问题是，从我住的房间到房子一楼前后都能闻到浓重的尿味。
房屋维护不善，门和房间的油漆剥落。浴室需要翻新。房间外面很吵。
房间整体潮湿，可能是因为潮湿。我们的卡坏了，吹风机也坏了！
嗯嗯嗯嗯
They let us extend our stay until noon with a charge but that was cool of them to work with us
Its Georgetown
#1 they make you pay $100 deposit that isnt pending it is actually taken and refunded 2 to 3 days after you check out.
#2 Paper thin between rooms. You can heard everything that is said in the other room. No privacy.
Good stopover!
Breakfast lacked several items, no syrup for waffles, no biscuits for gravy. Nice location and nice pool!