酒店回复: Dear Gloria,Thank you for your feedback, and we sincerely apologize for the issues you experienced during your stay. We understand how frustrating it must have been to deal with multiple room changes and cleanliness concerns. This is certainly not the experience we aim to provide, and we will address these issues with our team to ensure improvements are made. We appreciate you bringing this to our attention, and we hope you'll consider giving us another chance in the future to offer a better stay.Sincerely, Hotel Manager
酒店回复: Dear Joyce-Thank you for taking the time to share your experience. We sincerely apologize for the condition of your room. This is far from the standard we aim to provide. Your detailed feedback has been shared with our team for immediate attention and corrective action. We truly regret the inconvenience and hope to improve your experience in the future.
酒店回复: Dear Cherese,Thank you for sharing your experience. We apologize that the condition of the property and the noise level outside your room did not meet your expectations. Your comments about the peeling paint and the need for bathroom updates have been noted. We understand how important comfort and upkeep are, and we appreciate your feedback as we work to make improvements.Sincerely, Hotel Manager
2.0分
其他
原文
翻译提供方：Google
房间整体潮湿，可能是因为潮湿。我们的卡坏了，吹风机也坏了！
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酒店回复: Dear James,Thank you for your feedback. We’re truly sorry to hear about the issues you encountered during your stay, including the dampness in the room, key card malfunctions, and the non-working hairdryer. These are not the standards we aim to uphold, and we’ve alerted our maintenance team to investigate and resolve these concerns promptly. We hope you'll consider giving us another chance to provide the seamless experience you expected and deserve.Sincerely, Hotel Manager
4.0分
其他
原文
翻译提供方：Google
嗯嗯嗯嗯
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酒店回复: Dear Ramon,Thank you for your feedback. We hope the experience was enjoyable and memorable. We greatly appreciate your kind words and will do our best to make each guest's stay a unique, pleasurable one. We look forward to serving you again.Sincerely, Hotel Manager
3.0分
其他
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Older dated building, water pressure was low, tub took forever to fill and longer to drain. Didn’t eat the breakfast so I can’t review it, They did have a C rating on the door for food.
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酒店回复: Dear Scott,Thank you for sharing your experience with us. We are glad to know you took the time to provide your perspective during your stay. We have noted your comments regarding the dated building, water pressure, tub drainage, and the posted food rating, and these points will be reviewed with our maintenance and management teams to strengthen overall quality. Your feedback is valuable as we continue working toward a more comfortable and reliable guest experience.Sincerely, Hotel Manager
1.0分
其他
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The place was absolutely horrifying. It was scary. People were hanging around outside, laying up against the building look like they had been living there. There was some kind of a piece of equipment down around the pool area. The building was in horrible shape. The curtains were just hanging at the window when I tried to pull them closed. They wouldn’t even stay closed. It was all on the ground floor is back through a nasty corridor to get to my room when I open the door, there was no light switch the so the room was dark. I had to prop the door open with something that was inside of the room. I looked around at that room and there was no way I was staying there or in that hotel it was scary. It was unsafe. I ran back up at the front desk and threw my key on the desk and left to get a better safer hotel to stay in. I want my money back. I do not and will not accept the charge for that night‘s rent. I want my money back.
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酒店回复: Dear Julia,Thank you for taking the time to share these details. We are glad you chose our hotel, and we appreciate the opportunity to improve. We have noted your concerns regarding the exterior activity, corridor condition, lighting, and room setup, and these points will be reviewed with our management and maintenance teams. We regret the inconvenience caused and remain committed to strengthening safety, cleanliness, and overall guest comfort as we continue improving our property and services.Sincerely, Hotel Manager
2.0分
其他
Definitely needs deep cleaning and servicing. We turned on the bathroom sink and the drain let loose dumping water everywhere. 0 breakfast options available.
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酒店回复: Dear Sharlene,We are glad you chose to stay at our hotel, and your comments help us focus on areas that need attention. We regret the inconvenience caused by the sink issue and the limited morning options. Your concerns have been noted and will be reviewed with our maintenance and service teams to ensure better preparation for future stays. We appreciate your feedback and aim to provide a more comfortable visit next time.Sincerely, Hotel Manager
前门花园需要修缮。我的房间干净整洁，但对面就是旁边的超级加油站，那里发动机轰鸣，人们大声叫喊，晚上还有人按喇叭。早上6点左右，隔壁的四个客人把椅子拉到阳台上喝咖啡、抽烟、大声说话。我不喜欢酒店的这个区域。早餐很棒，包括我最喜欢的：自制华夫饼。一晚大约100美元的价格很不错，而且距离乔治敦医院只有5分钟的路程。
我住的第一个房间没有热水。我打开行李安顿好后，不得不收拾行李搬到另一个房间。第二个房间也没有热水，而且其中一张床很脏。床上有头发，床单上有污渍。第三个房间还不错，有热水。我不会再住这里了。整个酒店都应该降级。
我住的房间状况很糟糕。墙上有大块的油漆脱落。浴室踢脚板不干净，角落里有霉菌。不过工作人员非常乐于助人，也很友好。床铺完美，水槽区域干净整洁。我朋友住的房间经过翻新，非常干净，符合标准。我最后开车回家，没有在房间里过夜。很高兴知道他们正在努力，但浪费了我的钱。
房子很不错，位置也很好，房间也不错，除了冰箱因为除霜而漏水的问题。我唯一遇到的问题是，从我住的房间到房子一楼前后都能闻到浓重的尿味。
房屋维护不善，门和房间的油漆剥落。浴室需要翻新。房间外面很吵。
房间整体潮湿，可能是因为潮湿。我们的卡坏了，吹风机也坏了！
嗯嗯嗯嗯
Older dated building, water pressure was low, tub took forever to fill and longer to drain. Didn’t eat the breakfast so I can’t review it, They did have a C rating on the door for food.
The place was absolutely horrifying. It was scary. People were hanging around outside, laying up against the building look like they had been living there. There was some kind of a piece of equipment down around the pool area. The building was in horrible shape. The curtains were just hanging at the window when I tried to pull them closed. They wouldn’t even stay closed. It was all on the ground floor is back through a nasty corridor to get to my room when I open the door, there was no light switch the so the room was dark. I had to prop the door open with something that was inside of the room. I looked around at that room and there was no way I was staying there or in that hotel it was scary. It was unsafe. I ran back up at the front desk and threw my key on the desk and left to get a better safer hotel to stay in. I want my money back. I do not and will not accept the charge for that night‘s rent. I want my money back.
Definitely needs deep cleaning and servicing. We turned on the bathroom sink and the drain let loose dumping water everywhere. 0 breakfast options available.