酒店回复: Please accept our sincere apologies for the condition of the room. Would like for you to stay with us again. We are currently overhauling all rooms and had not reached that one as of yet.
4.0分
情侣出游
Didn't do any shopping, the room was clean and nice , just had some noisy ppl about but the staff handle the situation and we got rest.
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酒店回复: Dear maressa thank you for your feedback and appreciate your business
2.0分
其他
The condition of the room is poor. Unkept carpet- holes. Poor quality furniture. Fridge- dirty, needed defrosting. Tv and remote - dirty.
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酒店回复: We apoliogize for the condition of the room. We are upgrading as we speak, hopefully you'll stay with us again.
5.0分
其他
It was very clean. The linen was clean and fresh. Even the room itself was clean and fresh and my room was a smoking one.
1.0分
情侣出游
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OMG!!!! Do not go to this place! It stunk! Get into a room, 107 I believe check out the bathroom, after traveling my usual first stop. The sink has pink stains, the toilet has stains, oh yeah the sink has what looks like a 2 by 4 holding up the one side. The bathroom has two towels and two wash cloths and a mat for the shower. No hand towel. The shower curtain is barely hanging on the curtain rod. Ready for the bedroom? We could feel what felt like springs on the beds. The beds were also sunken in various areas. Had to look all over the room for outlets to charge our electronics. The rug felt damp underfoot. The AC worked and was noisy all night. Never do a Knights Inn again! Don’t believe the website or the photos! I felt like we were staying in a flop house that charges by the hour!
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酒店回复: We're sorry to hear that you didn't have a good time with us during your recent visit. Your upkeep and cleanliness concerns are gratefully received. We'll be sure to have our housekeeping and maintenance teams look into your comments further so that improvements can be made where necessary. Thank you, and we hope you'll consider giving us another chance soon; we're confident that we can impress you and change your perceptions.
2.0分
其他
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The staff was very nice! Unfortunately, the amenities were not what they said they were on this app. The shower and bathtub had mold really bad. I had to scrub the bathtub myself to take a shower. The towels and washcloths were gray, so I used my own.
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酒店回复: Thank you for staying with us despite the amenities not being at your standards. We are working very hard to accommodate every guest to top tier satisfaction. Please don’t hesitate to visit us again in the near future.
3.0分
商务出差
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Property is just a place to lay your head. No coffee in room, real accommodation, no breakfast, no indoor cameras, homeless down, smells like smoke and others, the list goes on. Staff did there job no compaints but they can make a area and building the hilton.
2.0分
家庭亲子
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Booked a room with double beds, for 2 adults and 2 children, get there and they inform us they only have 1 room available and it's for a queen bed. That was not a queen bed, it was tiny. It was late so we just took the room to get the kids in bed so they offered no accommodations since we took it. We had no choice, no their hotel around had vacancies. We did talk to the manager the next morning and he apologized and said if he had been in he would have given us a king room instead, so apparently there were other rooms, they just couldn't give it to us without him. So who knows.
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酒店回复: We apologize for any issue we may caused however, the night clerk was not aware of any other rooms being available. Manager forgot to inform front desk of room ready.
1.0分
其他
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Not worth the price
The entire hotel is in need of updating. The bathroom sink needed replastering, the bed linens had cigarette burns in them. The refrigerator in one of the rooms that my family was staying in didn't close at all.
酒店回复: Sorry for inconvenience that’s all I can say
5.0分
其他
Understand sad circumstances but enjoyed
We had a great time it was by most of the restaurants we liked and in a safe neighborhood.
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酒店回复: Dear julia thank you for your feedback and we glad you enjoyed your stay
糟糕的酒店，难闻的气味
Didn't do any shopping, the room was clean and nice , just had some noisy ppl about but the staff handle the situation and we got rest.
The condition of the room is poor. Unkept carpet- holes. Poor quality furniture. Fridge- dirty, needed defrosting. Tv and remote - dirty.
It was very clean. The linen was clean and fresh. Even the room itself was clean and fresh and my room was a smoking one.
OMG!!!! Do not go to this place! It stunk! Get into a room, 107 I believe check out the bathroom, after traveling my usual first stop. The sink has pink stains, the toilet has stains, oh yeah the sink has what looks like a 2 by 4 holding up the one side. The bathroom has two towels and two wash cloths and a mat for the shower. No hand towel. The shower curtain is barely hanging on the curtain rod. Ready for the bedroom? We could feel what felt like springs on the beds. The beds were also sunken in various areas. Had to look all over the room for outlets to charge our electronics. The rug felt damp underfoot. The AC worked and was noisy all night. Never do a Knights Inn again! Don’t believe the website or the photos! I felt like we were staying in a flop house that charges by the hour!
The staff was very nice! Unfortunately, the amenities were not what they said they were on this app. The shower and bathtub had mold really bad. I had to scrub the bathtub myself to take a shower. The towels and washcloths were gray, so I used my own.
Property is just a place to lay your head. No coffee in room, real accommodation, no breakfast, no indoor cameras, homeless down, smells like smoke and others, the list goes on. Staff did there job no compaints but they can make a area and building the hilton.
Booked a room with double beds, for 2 adults and 2 children, get there and they inform us they only have 1 room available and it's for a queen bed. That was not a queen bed, it was tiny. It was late so we just took the room to get the kids in bed so they offered no accommodations since we took it. We had no choice, no their hotel around had vacancies. We did talk to the manager the next morning and he apologized and said if he had been in he would have given us a king room instead, so apparently there were other rooms, they just couldn't give it to us without him. So who knows.
Not worth the price
The entire hotel is in need of updating. The bathroom sink needed replastering, the bed linens had cigarette burns in them. The refrigerator in one of the rooms that my family was staying in didn't close at all.
Understand sad circumstances but enjoyed
We had a great time it was by most of the restaurants we liked and in a safe neighborhood.