Location was great and felt safe. The room was as good as it can be for a Motel 6. A/C and heat worked well, and the bed & pillows weren’t bad. Shower doesn’t get too hot and I killed 2 German roaches. I would probably try a new place next time I come.
3.0分
其他
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Overall experience
Cleanliness was ok for the two rooms I reserved. I had to re-clean the bathroom and sink area for hair and dirt. I ask the manager to replace the sheet on one bed due to dirt marks and remove leftover clothes that was behind the bathroom door due to the housekeepers were gone for the day. Then, the next morning I ask the housekeepers to sweep the rooms for hair. The bathroom toilet need a new plate where the water is turned on to the toilet. Parking was easy to find and pretty close in distance. I wish there was an elevator, but I had to remember it's a motel. The staff understood my requests and completed the task to the best of their ability. Also it's time to replace the blanket and comforter on the beds due to little holes and due to being old.
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酒店回复: Dear TanyaThank you for taking the time to share your feedback. We sincerely apologize that your stay did not meet your expectations regarding cleanliness and the condition of the rooms. It is unacceptable that you had to re-clean areas and request changes to the bedding, and we truly appreciate your patience while our team addressed your concerns.We also apologize for the maintenance issues you noted, including the bathroom toilet and the condition of the blankets and comforters. Your comments have been shared with our housekeeping and maintenance teams to ensure these issues are promptly addressed.We’re glad to hear that our staff was understanding and did their best to accommodate your requests, and we appreciate your recognition of their efforts. Your feedback is invaluable in helping us improve, and we hope to have the opportunity to provide you with a more comfortable and seamless experience in the future.
5.0分
商务出差
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Safe and reasonably priced
Was very clean and well maintained. It was also quite comfortable. The only issue I had was the rude reeked of ****, despite it being a non-smoking room.
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酒店回复: Hi Vincent,Thank you for your feedback! We're glad to hear you found the room clean, well-maintained, and comfortable. We apologize for the odor issue. It’s disappointing to hear that a non-smoking room smelled of smoke. We’ll be sure to address this with our team to prevent it from happening in the future. We appreciate you bringing it to our attention and hope to welcome you back for an even better stay.Jeremy Ward #Team6
2.0分
其他
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I went in at two in the morning they checked me in the number they put on the car. It looks like 116 but it was a 114 went to the wrong door very uncomfortable. Then when I got in the room, the AC made a noise and kept me Awoke for the whole four days could not get a good night rest very disappointed. I will not be staying here again.
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酒店回复: Thank you for your feedback.We’re very sorry to hear about the confusion with your room number and the disturbance caused by the air conditioning unit. We understand how important a comfortable and restful stay is, and we regret that we did not meet your expectations during your visit.Your comments have been shared with our front desk and maintenance teams so these issues can be addressed promptly. We truly appreciate you bringing this to our attention, and while we regret that you do not plan to return, we hope you might reconsider and allow us the chance to provide you with a much better experience in the future.Best regards, Sam
5.0分
家庭亲子
We enjoyed our stay and thankfull for service and professionalism if the staff.
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酒店回复: Hi Sammy,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Jeremy Ward #Team6
4.0分
商务出差
Good but loud
We work nights and we kept getting woken up with outside noise and house keeping and one day to install a new tv.
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酒店回复: Thank you for your feedback.We’re glad to hear you had a good stay overall, but we sincerely apologize for the noise disturbances you experienced while trying to rest during the day. We understand how important quiet is, especially for guests working nights, and we regret that we fell short in this area.Your comments have been shared with our team so we can be more mindful of scheduling and noise in the future. We appreciate your input and hope to provide you with a more restful stay next time.
4.0分
其他
It was decent
Furniture needs to be updated!! Everything else was good.
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酒店回复: Thank you for sharing your feedback! We’re glad to hear you enjoyed your stay overall. We also appreciate your comments about the furniture ,you’ll be happy to know that we’re planning a full refresh of all our rooms next year to provide an even more comfortable experience. We look forward to welcoming you back so you can enjoy the updates!
3.0分
商务出差
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Update Needed
Motel 6 is a old motel, that needs a update. Room smelled like Cigs and visible cigarette holes in top comforter. Cold coffe served in the AM. I got 2 bites on my arm while there, not sure where they came from.
We only stayed 1 night, guess we got what our $95 paid for.
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酒店回复: Thank you for sharing your experience with us. We sincerely apologize that your stay did not meet your expectations.We are sorry to hear about the cigarette smell and damage in your room, as well as the issues with the coffee and the bites you experienced. This is certainly not the standard we strive for, and your feedback has been shared with our housekeeping and maintenance teams for immediate attention.We appreciate your honesty and hope you’ll consider giving us another chance in the future to provide you with a much better stay.
3.0分
其他
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I chose the room because of the jacuzzi, but it did not seem to be working properly. The bathtub did not drain well and water pooled over my feet in the shower.
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酒店回复: Thank you for your feedback.We’re sorry to hear the jacuzzi and bathtub did not work properly during your stay. That’s definitely not the experience we want for our guests.We’ve shared your comments with our maintenance team to address the drainage issues immediately.We appreciate you bringing this to our attention and hope to have the opportunity to provide you with a better experience next time.
住得很舒心，下次肯定还会再来！
Location was great and felt safe. The room was as good as it can be for a Motel 6. A/C and heat worked well, and the bed & pillows weren’t bad. Shower doesn’t get too hot and I killed 2 German roaches. I would probably try a new place next time I come.
Overall experience
Cleanliness was ok for the two rooms I reserved. I had to re-clean the bathroom and sink area for hair and dirt. I ask the manager to replace the sheet on one bed due to dirt marks and remove leftover clothes that was behind the bathroom door due to the housekeepers were gone for the day. Then, the next morning I ask the housekeepers to sweep the rooms for hair. The bathroom toilet need a new plate where the water is turned on to the toilet. Parking was easy to find and pretty close in distance. I wish there was an elevator, but I had to remember it's a motel. The staff understood my requests and completed the task to the best of their ability. Also it's time to replace the blanket and comforter on the beds due to little holes and due to being old.
Safe and reasonably priced
Was very clean and well maintained. It was also quite comfortable. The only issue I had was the rude reeked of ****, despite it being a non-smoking room.
I went in at two in the morning they checked me in the number they put on the car. It looks like 116 but it was a 114 went to the wrong door very uncomfortable. Then when I got in the room, the AC made a noise and kept me Awoke for the whole four days could not get a good night rest very disappointed. I will not be staying here again.
We enjoyed our stay and thankfull for service and professionalism if the staff.
Good but loud
We work nights and we kept getting woken up with outside noise and house keeping and one day to install a new tv.
It was decent
Furniture needs to be updated!! Everything else was good.
Update Needed
Motel 6 is a old motel, that needs a update. Room smelled like Cigs and visible cigarette holes in top comforter. Cold coffe served in the AM. I got 2 bites on my arm while there, not sure where they came from.
We only stayed 1 night, guess we got what our $95 paid for.
I chose the room because of the jacuzzi, but it did not seem to be working properly. The bathtub did not drain well and water pooled over my feet in the shower.