This place is great, exceptional service and very clean. The room was comfortable and nice. I will definitely stay here again.
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酒店回复: Dear Guest, Thank you for your kind words! We are thrilled to hear that you enjoyed your stay and found the service and cleanliness exceptional. We look forward to welcoming you back for another comfortable stay.
1.0分
商务出差
It was not clean. It was dirty the sofa bed look like they had never cleaned it.
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酒店回复: Dear Abe,Thank you for sharing your feedback. We're sorry to hear that the cleanliness did not meet your expectations. Your comments regarding the sofa bed will be addressed with our team to ensure a better experience in the future. We appreciate you bringing this to our attention.
4.0分
商务出差
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Room was clean bed was comfortable. We were on side by road and it’s a bit noisy but we were so tired we slept through it. Breakfast eggs could have been better but other items were good.
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酒店回复: Hi Juan,I’m glad to hear the room was clean and the bed was comfortable for you! I appreciate your feedback about the noise, and it’s great that you were able to rest despite it. We’ll also look into improving the breakfast options, especially the eggs, to better meet our guests’ expectations. Thank you for sharing your thoughts, and we’d love to welcome you back!
2.0分
其他
The room door won’t latch on and the room was dirty.
5.0分
其他
Quiet & clean. Nice, helpful staff.
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酒店回复: Dear Barbara,
Wow! Thank you for your amazing review! We’re absolutely delighted to hear that you had a perfect stay with us. Your kind words inspire us to keep delivering exceptional experiences. We can’t wait to welcome you back soon!
5.0分
家庭亲子
good services we traveled for a baseball tournament and it was comfortable and location was good
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酒店回复: Hi Erica,Thank you for your positive review! We are glad to hear that you had a comfortable stay while traveling for the baseball tournament and that our location met your needs. We appreciate your feedback and hope to welcome you back for future events!
3.0分
其他
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There was trash in the room when we arrived. Air conditioner was so loud that when it came on and shut off it woke everyone up. Worst nights sleep I ever didn’t get.
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酒店回复: Hi Abigail,I'm truly sorry to hear about your experience. Please accept our sincerest apologies for these issues. Your feedback will be shared with our maintenance and housekeeping teams to ensure these issues are addressed promptly. We appreciate your understanding and hope to have the opportunity to improve your impression of our hotel in the future.
4.0分
其他
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Overall it was a good stay. We just had some guests who were staying in the room above us that were making a lot of stomping/ running noise and it was already past midnight.
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酒店回复: Hi Marina,Our team is glad to hear that overall you had a good stay. However, we apologize for the disturbance caused by the noise from the guests in the room above you. We understand how important a peaceful night's sleep is and will address this issue to ensure a quieter environment for our guests. We appreciate your understanding and hope to welcome you back for a more restful stay in the future.
3.0分
其他
Place sufficed for the night but bathrooms and couch were a little dirty.
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酒店回复: Hi Gabriela,Thank you for taking the time to share your feedback with us! We apologize for the inconvenience you faced. Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.
2.0分
其他
Refrigerator wasn’t working or the coffee pot n phone
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酒店回复: Hi Sonya,Thank you for your feedback. We apologize for the inconvenience caused by the several issues. This is not the standard of service we strive to provide, and we will address these issues immediately with our maintenance team. We appreciate your understanding and hope to have the opportunity to provide you with a better experience in the future.
This place is great, exceptional service and very clean. The room was comfortable and nice. I will definitely stay here again.
It was not clean. It was dirty the sofa bed look like they had never cleaned it.
Room was clean bed was comfortable. We were on side by road and it’s a bit noisy but we were so tired we slept through it. Breakfast eggs could have been better but other items were good.
The room door won’t latch on and the room was dirty.
Quiet & clean. Nice, helpful staff.
good services we traveled for a baseball tournament and it was comfortable and location was good
There was trash in the room when we arrived. Air conditioner was so loud that when it came on and shut off it woke everyone up. Worst nights sleep I ever didn’t get.
Overall it was a good stay. We just had some guests who were staying in the room above us that were making a lot of stomping/ running noise and it was already past midnight.
Place sufficed for the night but bathrooms and couch were a little dirty.
Refrigerator wasn’t working or the coffee pot n phone