酒店回复: Hello PAUL, We regret to hear about your experience and appreciate your feedback. Our breakfast offerings usually include a variety of items, we apologize if they fell short of your expectations. The safety measures in place are for the protection of both our guests and staff.
1.0分
家庭亲子
原文
翻译提供方：Google
沒有早餐。
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酒店回复: Thank you for your review. We offer Knights inn brand standard breakfast including coffee, juice and pastries. If your expectations are more than that then we are sorry
5.0分
家庭亲子
原文
翻译提供方：Google
非常好的地方，非常实惠。房间很大，还有室外游泳池。
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酒店回复: Hello Elise,Thank you for taking the time to share. We appreciate your feedback regarding our hotel. Please do consider us again on your next visit to the area.
5.0分
其他
原文
翻译提供方：Google
非常漂亮又干净的地方。
酒店回复: Thank you very much for your wonderful review
5.0分
其他
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Cute motel
We needed a last minute room and ended up here. I was hesitant at first, but I liked it so much that it will be my budget hotel of choice from now on when I'm going to hersheypark. AC worked. Room was clean and freshly painted. Beds were older but comfortable. Sheetz is so close you could walk to it! I love this little motel! Its a budget hotel, so nothing fancy, but we felt clean, safe and comfortable here.
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酒店回复: Thank you, Stephanie, for your wonderful review! We’re so glad you enjoyed your stay and appreciated the cleanliness, comfort, and convenient location. It’s great to hear we’ll be your go-to hotel when visiting Hersheypark. We truly appreciate your kind words and look forward to welcoming you back soon!
3.0分
其他
Not what I was expecting.
There is no breakfast. Just coffee juice and gronola bars. Don't advertise breakfast if its actually not a breakfast.
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酒店回复: Thank you for sharing your feedback. We’re sorry to hear that our breakfast did not meet your expectations. At our property, we currently offer a light grab-and-go breakfast with coffee, juice, and granola bars. We will review how this is described in our listings to ensure it is clear for future guests. Your comments are very valuable, and we appreciate you taking the time to let us know.
3.0分
其他
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Room smelled musty. Pillows were old, flat and yellow. Huge bugs all over outside, one found inside.....looked like the invading Red Lantern Bug - creepy. Will not be staying here again.
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酒店回复: Hello Susan,Thank you for sharing your feedback. We’re truly sorry to hear about the condition of your room and the discomfort you experienced. Your comments about the pillows and musty smell have been shared with our housekeeping team for immediate attention. We are also addressing the bug issue with our pest control provider to ensure this does not happen again. We regret that your stay did not meet expectations and appreciate you bringing these concerns to our attention so we can improve.Safe travels,Knights inn
1.0分
其他
Family get away for 80th birthday party.
Just a REALLY old and weathered place. Much better options in the area.
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酒店回复: Hello Elizabeth,Thank you for taking the time to share your feedback. We’re truly sorry to hear that your stay did not meet expectations during such a special family occasion. We recognize that some areas of our property are aging, and we are actively working on improvements to enhance our guests’ experience. We regret that we fell short during your visit and appreciate your comments as they help us prioritize our updates.Sincerely,Knights inn
4.0分
其他
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OUr room was very clean but the excess of naphtalene makes the room with a hard smell and the windows were sealed to get fresh air. WE have to run the air conditioner's fan for a while to reduce the smell
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酒店回复: Thank you, Javier, for your feedback. We’re glad to hear you found your room very clean. We sincerely apologize for the strong smell you experienced from the cleaning products and for the difficulty in getting fresh air. Your comments are very helpful, and we will review our housekeeping practices to ensure a fresher, more comfortable environment for our guests. We appreciate your input and hope to welcome you back for an even better stay.
1.0分
其他
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Cheap for a reason
This hotel is an old converted motel. The office is not staffed though you can summon someone using a doorbell. The room was old but with an updated bathroom. The room smelled of the chemical used to mask smoking odor. It was at the end of the building, just a few feet from the road and traffic noise kept us awake all night. We booked two nights but left after one. The breakfast was poor, just a coffee pot in the foyer
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酒店回复: Dear Kenneth,Thank you for sharing your feedback. We’re very sorry to hear that your stay did not meet your expectations. We strive to provide a clean and comfortable environment, and we regret that you experienced issues with room odor, noise, and breakfast offerings. Your comments are valuable and will be shared with our team so we can make improvements in these areas.We appreciate you giving us a try and hope you’ll consider staying with us again in the future Knights inn Management
大错特错
这个地方简直是一团糟。“免费早餐”简直就是个笑话。两种便宜的松饼，咖啡里没有奶精。当你走进办公室，发现你和职员之间有一道玻璃屏障时，你就知道你犯了一个大错误
沒有早餐。
非常好的地方，非常实惠。房间很大，还有室外游泳池。
非常漂亮又干净的地方。
Cute motel
We needed a last minute room and ended up here. I was hesitant at first, but I liked it so much that it will be my budget hotel of choice from now on when I'm going to hersheypark. AC worked. Room was clean and freshly painted. Beds were older but comfortable. Sheetz is so close you could walk to it! I love this little motel! Its a budget hotel, so nothing fancy, but we felt clean, safe and comfortable here.
Not what I was expecting.
There is no breakfast. Just coffee juice and gronola bars. Don't advertise breakfast if its actually not a breakfast.
Room smelled musty. Pillows were old, flat and yellow. Huge bugs all over outside, one found inside.....looked like the invading Red Lantern Bug - creepy. Will not be staying here again.
Family get away for 80th birthday party.
Just a REALLY old and weathered place. Much better options in the area.
OUr room was very clean but the excess of naphtalene makes the room with a hard smell and the windows were sealed to get fresh air. WE have to run the air conditioner's fan for a while to reduce the smell
Cheap for a reason
This hotel is an old converted motel. The office is not staffed though you can summon someone using a doorbell. The room was old but with an updated bathroom. The room smelled of the chemical used to mask smoking odor. It was at the end of the building, just a few feet from the road and traffic noise kept us awake all night. We booked two nights but left after one. The breakfast was poor, just a coffee pot in the foyer