will never book again. They kept my deposit for no reason, my toilet was broken when I checked in. There was a ****** necklace in the bathroom. People outside are very loud. Housekeeping doesn’t knock they just walk straight in. With them keeping my deposit that means I paid almost $90 for a room I could’ve gotten at a nicer hotel for that price.
点评来源 Trip.com
4.0分
特大号床间
代人预订
还行吧。。
4.0分
特大号床间 - 带浴缸 - 移动/听力无障碍设施 - 禁烟
情侣出游
原文
翻译由AI提供
非常好
点评来源 Trip.com
2.0分
其他
原文
翻译提供方：Google
糟糕的服务
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酒店回复: Hello Jose,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Arlington Near AT&T Stadium. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and we hope that your next stay with us will better meet our standards of excellence.Thank you, Super 8 Staff
2.0分
家庭亲子
They locked the doors 20 minutes before checking out and also no housekeepers around 4pm to clean some grease on floor
1.0分
其他
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The front desk staff were terrible and not helpfull at all. Breakfast was very lemited and the staff refused to put more coffee even dough it was stil early. The room floor was very dirty and the room coffe maker was also dirty. We also had trouble getting clean towels .
1.0分
家庭亲子
Awful, disrespectful, and condescending staff. Felt like a roach motel. Will never book here again.
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酒店回复: Hello Jamie and thank you for taking the time to share your experience. We are sad to hear that your experience was less than satisfactory and we want to make sure this doesn't happen again. We have spoken to all staff and reminded them that we are here to provide exceptional customer service to all our guests. We take pride in offering our guests a feeling of home away from home and it sounds like we missed the opportunity to deliver. We apologize and hope that you will give us another opportunity. Thank you again for sharing your.
1.0分
其他
Fake advertising on the website. Never checked in. Did not get my refund either.
2.0分
家庭亲子
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Booked somewhere else, but was offered this property to accommodate us losing a reservation on another &… Dirty property. Luckily we brought a blanket to lay across the bed. Ended up washing that when we got home. Didn’t even want to sit on the toilet or shower in the tub because it looked so nasty.
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酒店回复: Hello Jordan and thank you for taking the time to share your recent experience regarding your stay. We apologize that your experience was not satisfactory. We take pride in providing our guests with quality customer service and its sounds like we missed the mark on this occasion. We are committed to guest satisfaction and we appreciate you taking the time out of your busy schedule to share your concerns. I can assure you that the problems you encountered will be corrected. Thank you once again for your review and for your patronage.
2.0分
其他
No pool access, bed too firm for me, but not like a rock, toilet didnt work, furniture could use a touch up, basic breakfast, parking lot well lit up,
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酒店回复: Hello Bonnie and thank you for letting us know about your experience at our property. We are currently undergoing renovations at this property and we no longer have pool access for our guests. We apologize for any inconvenience this may have caused you during your recent stay. We do anticipate our renovations and upgrades to continue through the end of the 2025 calendar year. Your feedback is valuable on our rooms and amenities as well as our food offerings. It lets us know the areas that we should focus on to help us improve. We appreciate your business and we hope to see you again soon.
短暂停留，入住和退房都非常便捷，旁边就是餐馆和加油站。
will never book again. They kept my deposit for no reason, my toilet was broken when I checked in. There was a ****** necklace in the bathroom. People outside are very loud. Housekeeping doesn’t knock they just walk straight in. With them keeping my deposit that means I paid almost $90 for a room I could’ve gotten at a nicer hotel for that price.
还行吧。。
非常好
糟糕的服务
They locked the doors 20 minutes before checking out and also no housekeepers around 4pm to clean some grease on floor
The front desk staff were terrible and not helpfull at all. Breakfast was very lemited and the staff refused to put more coffee even dough it was stil early. The room floor was very dirty and the room coffe maker was also dirty. We also had trouble getting clean towels .
Awful, disrespectful, and condescending staff. Felt like a roach motel. Will never book here again.
Fake advertising on the website. Never checked in. Did not get my refund either.
Booked somewhere else, but was offered this property to accommodate us losing a reservation on another &… Dirty property. Luckily we brought a blanket to lay across the bed. Ended up washing that when we got home. Didn’t even want to sit on the toilet or shower in the tub because it looked so nasty.
No pool access, bed too firm for me, but not like a rock, toilet didnt work, furniture could use a touch up, basic breakfast, parking lot well lit up,