酒店回复: Hello Kary,We appreciate your feedback regarding the breakfast variety, and we will share this with our team for future improvements. We are glad you enjoyed the convenient access and found the room to have the essential amenities for a comfortable night's stay. Thank you for taking the time to share your thoughts with us.
4.0分
其他
原文
翻译提供方:Google
阿灵顿睡个懒觉
地理位置优越的酒店,靠近环球球场
舒服的
早餐一般
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酒店回复: Hello bernard,We are delighted to hear that you found our hotel conveniently located near Globe Field and that you enjoyed a comfortable stay. We appreciate your feedback on our breakfast offerings and will take it into consideration. We hope to welcome you back for another pleasant stay in the future.
2.0分
其他
原文
翻译提供方:Google
这家酒店很不礼貌,服务很差
4.0分
商务出差
原文
翻译提供方:Google
我们看到了蟑螂
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酒店回复: Hello Maria, Lamentamos que hayas tenido esa experiencia durante tu estancia. La limpieza y la higiene son prioridades para nosotros, y apreciamos que nos lo hayas comunicado. Continuaremos trabajando para mantener nuestros estándares en el futuro. Gracias por tu comentario y tu visita.
4.0分
其他
原文
翻译提供方:Google
空调噪音大
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酒店回复: Hello Kazuyuki,On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our hotel. Every guest experience is extremely important to us. We value your feedback and thank you for your business.
2.0分
其他
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Nothing about this hotel was good. At one time we left our room, not realizing that the automatic lock malfunction leaving our stuff completely unsecured all day.
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酒店回复: Hello Belinda, Thank you for your feedback. We understand that security is paramount during your stay, and we appreciate you bringing this matter to our attention. The safety and comfort of our guests are our top priorities, and we take such concerns seriously. We encourage you to share your experience with management, as your insights are invaluable for our ongoing improvement efforts. Your experience is important to us, and we hope you will consider staying with us again in the future.
5.0分
其他
Bed was comfortable and the room was clean. It was also quiet and the staff was very nice and helpful.
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酒店回复: Hello Sarah,Thank you for your feedback! We’re delighted to hear that you enjoyed the comfortable bed, clean room, and attentive service from our staff. Your comments about the peaceful environment are appreciated, as we strive to provide a relaxing atmosphere for all our guests. We hope you choose to stay with us again in the future!
5.0分
家庭亲子
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Room was nice but air conditioner didn’t work well. There was trash in the parking area which needed cleaning up. Other than that room was nice and beds were comfortable. Would stay here again. As I know the air in all the rooms couldn’t be broken and there will not always be trash. Hopefully not was a baby diaper so pretty nasty.
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酒店回复: Hello Terri,Thank you for sharing your feedback. We're pleased to hear you enjoyed the comfort of your room and beds. Your comments regarding the air conditioning and cleanliness of the parking area are appreciated and will be shared with the appropriate team for their review. We continually strive to enhance our guests' experience and hope to welcome you back for an even better stay in the future.
3.0分
朋友出游
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I liked that the front desk was helpful. The trolley ride was a great transportation. Although we weren’t able to use the hotel pass, $12 a person was not a bad price for round trip. When I checked in I was in a rush so I didn’t notice the mold until the next morning.
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酒店回复: Hello Melody,Thank you for sharing your thoughts about your recent stay. We're pleased to hear the front desk staff and trolley service met your needs. We appreciate your feedback regarding the room condition as it helps us understand our guests' experiences better. We hope you still enjoyed your time with us overall and that you’ll consider staying again in the future to experience our improvements.
各位旅客请注意!128号房间的暖气坏了,室外温度低至34华氏度(约1摄氏度)。床上没有毯子,只有一张床单和很薄的床罩。电视机也坏了,前台工作人员拿来一个换台器设置信号源后,仍然有很多频道收不到。我要求提供毯子后,工作人员告诉我总经理会在第二天早上给我补偿,补偿金额只有9美元。Time.com承诺会支付剩余的房费。但总经理向Time.com的解释完全是谎言和误导!请大家务必小心!
至于酒店包含的早餐,种类不够丰富,只有华夫饼、麦片和水果。交通十分便利,房间也非常适合过夜。
阿灵顿睡个懒觉
地理位置优越的酒店,靠近环球球场
舒服的
早餐一般
这家酒店很不礼貌,服务很差
我们看到了蟑螂
空调噪音大
Nothing about this hotel was good. At one time we left our room, not realizing that the automatic lock malfunction leaving our stuff completely unsecured all day.
Bed was comfortable and the room was clean. It was also quiet and the staff was very nice and helpful.
Room was nice but air conditioner didn’t work well. There was trash in the parking area which needed cleaning up. Other than that room was nice and beds were comfortable. Would stay here again. As I know the air in all the rooms couldn’t be broken and there will not always be trash. Hopefully not was a baby diaper so pretty nasty.
I liked that the front desk was helpful. The trolley ride was a great transportation. Although we weren’t able to use the hotel pass, $12 a person was not a bad price for round trip. When I checked in I was in a rush so I didn’t notice the mold until the next morning.