酒店回复: Thank you for your review. We appreciate your honest feedback.
5.0分
其他
原文
翻译提供方：Google
其中一扇玻璃淋浴门无法正常滑动（退房时告知前台，他们答应查看）
酒店回复: Thank you for your review!
5.0分
商务出差
原文
翻译提供方：Google
我喜欢早晨的景色！我睡得很舒服，醒来时看到了令人惊叹的日出。
酒店回复: Thank you for your review!
2.0分
情侣出游
原文
翻译提供方：Google
炉子很吵，扰乱了睡眠。酒店外的地上有垃圾。公共区域不干净。
酒店回复: Thank you for your review! We appreciate your honest feedback.
4.0分
情侣出游
Staff was friendly, room was clean, bed was comfortable. The hotel itself needs some updating especially the breakfast area.
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酒店回复: Thank you for sharing your feedback. We are glad to hear that you found the room clean, the bed comfortable, and our staff friendly. Your kind comments are appreciated and will be shared with the team.We also value your observations regarding the condition of the hotel, especially the breakfast area. Your input is helpful as we continue to explore ways to improve the overall guest experience.We hope to have the opportunity to welcome you again in the future.
3.0分
家庭亲子
The only problem is the bed was the worst bed I’ve ever tried to sleep on! Also walls were very thin. We heard the couple next door!
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酒店回复: Thank you for taking the time to share your feedback, Kathleen. I am very sorry to hear that the bed was uncomfortable and that noise from neighboring rooms affected your stay. Your comfort is extremely important to us, and I regret that we fell short in these areas. We will be reviewing your comments with our team as we continuously work to improve the guest experience. We appreciate your input and hope to have the opportunity to welcome you back for a more restful and enjoyable stay.
3.0分
情侣出游
Not a bad hotel but fell short on my expectation of what the Westin experience should have been.
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酒店回复: Thank you for sharing your feedback. We are sorry to hear that your stay did not fully meet your expectations of the Westin experience. We appreciate your comments and will use them to improve. We hope to have the opportunity to provide you with a better stay in the future.
房间里只有 1 件浴袍。垃圾桶里也没有垃圾袋。沙发后面有一只旧袜子。内饰很脏，需要好好清洗一下。马桶很脏，马桶内有一个黑色的环。最后，制冰机不工作，整个大楼只有 2 台在工作，供 10 层楼共用。你不会期望一家豪华酒店或以你支付的价格会有这种事情。无法接受
不错的酒店，位于一个美丽的地区。但房间里的电话和电视都不能用！工作人员来看了一下，说电视功能已经几个月不能用了。他说他修好了电话，但还是没用。对于这样的高端房产来说真的很令人失望。
房间很新而且很干净。他们给了我们很多毛巾。真的很享受我们的住宿并且肯定会再次入住。
一切都有点破旧。椅子上有污渍，浴室的镜子碎了，电视坏了，等等。总的来说，对于我们在那里的目的——睡觉来说，这还不错——但有点破旧。
其中一扇玻璃淋浴门无法正常滑动（退房时告知前台，他们答应查看）
我喜欢早晨的景色！我睡得很舒服，醒来时看到了令人惊叹的日出。
炉子很吵，扰乱了睡眠。酒店外的地上有垃圾。公共区域不干净。
Staff was friendly, room was clean, bed was comfortable. The hotel itself needs some updating especially the breakfast area.
The only problem is the bed was the worst bed I’ve ever tried to sleep on! Also walls were very thin. We heard the couple next door!
Not a bad hotel but fell short on my expectation of what the Westin experience should have been.