We asked for a non-smoking room. I think they gave us a room that became "non-smoking" that day. It reeked. The room was not clean. There were spider webs in the corners. The floor had been swept. The lighting is atrocious - it's much too bright. Even the "night lite" is so bright it hurts! The television worked - after I called the manager to come down and fix it. No guest password for wifi. Again, you have to ask for it. Lousy towels and worse than bargain basement toiletries. Other faults but I haven't time to dwell on this all day. Never, ever staying at another Motel 6!
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酒店回复: Thank you for taking the time to share your feedback. We sincerely apologize for the issues you experienced during your stay, as this is not the level of service or comfort we strive to provide.We regret that your non-smoking room did not meet expectations. We take guest preferences seriously, and we are reviewing our room assignments and cleaning procedures to ensure all non-smoking rooms are properly prepared and free of odors before check-in.Your comments regarding cleanliness, lighting, towels, toiletries, and Wi-Fi access have been shared with our housekeeping and management teams to address immediately. We also apologize for the inconvenience you experienced with the television and appreciate that you reached out so we could assist.We understand how frustrating these issues must have been and truly appreciate you bringing them to our attention. Your feedback helps us improve, and we will be taking steps to prevent similar situations in the future.Thank you again for your stay, and we are sorry that we fell short of your expectations.
1.0分
其他
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Bad
Cabinets broken, tiny bathroom barely room to stand and pee, bathtub looks like ten dirty kids took a bath all in one tub and drained it. Left and got another hotel
1.0分
商务出差
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Had BURN HOLES ALL IN THE BED THE DOOR GOING TO THE OTHER ROOM WAS BROKEN SO THEY COULD CAME IN OUR ROOM DIDN'T KNOW THIS UNTIL THE NEXT MORNING ITS ONE STEP UP FROM JAIL I NEVER STAY IN A MOTEL THAT DIDN'T HAVE A REFRIGERATOR NO ICE BUCKET TO PUT ICE IN U HAD TO.PAY MORE FOR REFRIGERATOR MAYBY MORE FOR NO BURN HOLES IN THE BED TO OTHER CHEAPER MOTELS AT THAT PRICE HAVE REFRIGERATOR
2.0分
商务出差
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Cheap price, but horrible conditions. Rooms stink, Found mold on tissue, my daughter had bug bites, requested new bedding and they threw the pillows on the dirty floor to make the bed & just put them back on the bed. Property manager was taking care of a baby in the back room while checking me in. Microwaves are dirty with old food stains inside. Replacement towels look like a dirty white color. HORRIBLE EXPERIENCE!! Will never go back!
服务还不错，就是稍微有点慢，不过也还行。
这家酒店唯一的优点可能就是价格比较实惠，而且相对安全。我能理解它就是个基本款的酒店，但房间里竟然连个刷牙或喝水用的塑料杯都没有，这也太抠门了吧。地板也很脏，我光脚走了五分钟，脚底就黑了。
这绝对是我住过最糟糕的汽车旅馆了。跟他们那些非常好看的图片完全不是一回事。除了地理位置，其他我真想给零分。我的床单是脏的，整个房间都很恶心。电视柜上有烧焦的痕迹，浴室门两边都有洞。水槽把手没连在水龙头上，床头柜也有洞。我们入住大概5小时后就退房了。暖气设备很脏而且坏了。
第一印象很重要……大堂布置得很差（急需翻新）。店员的英语很蹩脚，很难沟通。这家汽车旅馆似乎也被用来接待长期住宿的人。人们在外面的人行道和停车场周围闲逛，有些人甚至坐在沙滩椅上。有人喝酒，有人**。
我们去房间看了看，发现房间里弥漫着难闻的气味……浴室的灯坏了，天花板上满是水渍，而且开始剥落。
虽然时间很晚了，我们还是决定离开，不住了。首先，我们觉得不安全，其次，我不会让我的狗在那种房间里睡觉。
我们又去找店员，他很理解我们的处境，毫无疑问地退还了我们的钱。
我已经付了房费，然后我丈夫又去付了同一间房同一晚的房费，但他们却不肯退款。
没有微波炉
We asked for a non-smoking room. I think they gave us a room that became "non-smoking" that day. It reeked. The room was not clean. There were spider webs in the corners. The floor had been swept. The lighting is atrocious - it's much too bright. Even the "night lite" is so bright it hurts! The television worked - after I called the manager to come down and fix it. No guest password for wifi. Again, you have to ask for it. Lousy towels and worse than bargain basement toiletries. Other faults but I haven't time to dwell on this all day. Never, ever staying at another Motel 6!
Bad
Cabinets broken, tiny bathroom barely room to stand and pee, bathtub looks like ten dirty kids took a bath all in one tub and drained it. Left and got another hotel
Had BURN HOLES ALL IN THE BED THE DOOR GOING TO THE OTHER ROOM WAS BROKEN SO THEY COULD CAME IN OUR ROOM DIDN'T KNOW THIS UNTIL THE NEXT MORNING ITS ONE STEP UP FROM JAIL I NEVER STAY IN A MOTEL THAT DIDN'T HAVE A REFRIGERATOR NO ICE BUCKET TO PUT ICE IN U HAD TO.PAY MORE FOR REFRIGERATOR MAYBY MORE FOR NO BURN HOLES IN THE BED TO OTHER CHEAPER MOTELS AT THAT PRICE HAVE REFRIGERATOR
Cheap price, but horrible conditions. Rooms stink, Found mold on tissue, my daughter had bug bites, requested new bedding and they threw the pillows on the dirty floor to make the bed & just put them back on the bed. Property manager was taking care of a baby in the back room while checking me in. Microwaves are dirty with old food stains inside. Replacement towels look like a dirty white color. HORRIBLE EXPERIENCE!! Will never go back!